- Phone: (214) 372-5326
- Visit Website
based on 83943 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Prompt ness, affordability
Your technician Fred gave me the ultimate customer service experience, it was impeccable service. I was well pleased with his hard work. He is true to his trade and great access to your company. I have requested him for next week's cleaning.
Appt arrival time was 1-3, I received a call about 10:40 saying he will be here in 30 minutes!! I said OK, even though I still had a few things to do. He knocked on the door about 5 minutes later!
About 5 minutes after he arrived (more than 2 hours early) he asked to use the rest room!! Of course I said yes but really? He couldn't find a c-store before he arrived? There are about 10 within a 3 mile radius. He was here about an hour and a half at the most and asked to use the restroom again?!
There was another thing or two, not going any further
Fast service
What a great experience! Our carpets look brand new! Very professional and courteous staff!
The service work! The carpet and floors are very clean and look good. Very knowledgeable and hard working service professional.
Edwin did a fabulous job especially cleaning the kitchen grout. I’ve had this grout cleaned before but they could not compare to the clean grout I have now. Also, Edwin was on time, courteous, and kept me informed at every stage of the process. I highly recommend Edwin and Zerorez!
It was easy scheduling an appointment.
The employee who cleaned my carpet was nice and did a great job! :)
I wish I remembered his name because I would recommend him.
We will definitely use Zerorez again! :)
Great job
Always foes a thorough job. Techs are always top notch. Pricing is reasonable.
Technician was prompt, courteous, and did a good job.
The representative was quick and courteous and did a thorough cleaning.
No chemicals. Effective pet treatment.
Our tech was really friendly and easy to work with. He did a great job.
Professional personal
Ease of scheduling, close contact and updates, speed of completing work.
Great results and the technicians were terrific!
looked very clean nd dried fast
Nice trucks nice equipment thoroughness, cleanliness, our technician Triston was very nice explained everything showed me where the other Urine was, treated showed me after that there was no residue of the urine did a great job and was very nice and professional. Would have you all come back when we need our carpets cleaned and have Triston be our technician.
Thank you, Austin for the fabulous cleaning of my recliner and sofa. They are as clean as when I bought them 10 years ago. When I am ready, I will call you for my tile.
The price was great and the technician was very thorough. There wasn't any hidden fees and carpet was very clean when he was finished.
Great results
The process used doesn’t leave detergents in the carpets. We have also used upholstery cleaning previously and it was excellent. I’ve always appreciated the knowledge and suggestions of the technicians.
I didn’t think there was any difference in results between zerorez and other companies I have used. After listening to the ads,, I was expecting it to be fabulous! It was still good.
Be on time. Was 2 hours late
Floors fantastically clean, technician was amazing , overall great service and would recommend to anyone who asks
The young men that have serviced me are very respectful and conscientious
Simple stains remain after cleaning...spend more effort on high traffic areas.
Very professional all three times I've used Zerorez.
Great service