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based on 84465 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I like the idea that no soap residue will be left in my carpet. Also, the carpet was dry in a few hours and looked good.
The service guy was really nice and explained the Zero Rez process of cleaning! He talked a lot about not needing heavy chemicals because the water was so hot and the temp of the water was the key to the cleaning process! I touched the hose at several spots during the cleaning cycle and it was iced cold. The carpets in each room was cold, cold after he finished. I asked him about the temp of the water and he said he would show me in a second. If the water was so very hot, the hose and the floor when the water comes out should at least be lukewarm.
Once my carpets dried it looked cleaner and there does not appear to be any residue; so, I guess I’m a happy customer! But, I honestly did want some hot, hot water to be used on my carpet per the process as communicated.
Customer service
Deeper cleaning. But service guys were really nice.
Service Arrived 30mins early, and well prepared to answer our questions.
The gentleman that cleaned the carpet was very professional and kind. He did a great job and he knew what he was talking about concerning questions I had about carpet in my home.
Not on time and the price that was given to me on the phone was 25 less than what I was charge
The guys didn't do a good job I should have gone and do it myself it would have been much better
Extremely nice caring people who are very thorough in the jobs.
Everyone I talked to was very open and up front with the services available and if something was not available, possible suggestions of how to accomplish when I asked for other options. They were very happy to answer any questions I had.
They worked around my schedule for the appointment. Everything that was done on the appointment day was explained for each room. The work was completed in a very timely manner, I was told exactly what to expect and it was very accurate.
Excellent job and great customer service, we appreciate it much
Our technician was amazing. He took the time to explain the services to us and did an amazing job.
Our technician did a very good job. We are pleased.
Quick clean
The fact that there are no chemicals in the actually cleaning process. I feel confident with my grandkids playing and rolling on the carpet.
great work
Special room discount is appreciated, reasonable add on room rates & services, professional & courteous technician, very thorough.
Upcharged $300 and spilled on my wood floor. Technician response was great, management not so much.
great job
thank you
On time. Great job.
The technician was very polite and went straight to work. He was able to get all of the stains out of the carpet other than some worn down carpet. It looks so much better and we should have had them come out sooner than we did.
You were 2-4 hours late and you gave me three different times the same day
Persons who do the cleaning are careful and pleasant.
Booth product and service are outstanding for a family that's active and need no chemicals on the floors the could harm pets.
My technician was very knowledgeable and provided great customer service!
Bobby and Breelin did an excellent job. Explained the process and were able to get stains out.
They were efficient and answered all of our questions.
excellent service and great Techs
Cesar was so helpful in explaining how he was going to clean my carpets. My carpets look amazing!
Excellent service
Prompt, results great, communication very good
Friendly and Efficient service!