Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83939 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 1, 2021 — Rated 10 out of 10 by Shawn Teer Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Marcus was an absolute professional! I will be recommending Zerorez and Marcus to all my friends!

Report a concern   August 1, 2021 — Rated 10 out of 10 by Ashley Collins Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Terry was an amazing technician!

Report a concern   August 1, 2021 — Rated 10 out of 10 by B.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet really feels good after the service.

Report a concern   August 1, 2021 — Rated 10 out of 10 by Carolyn Bishop Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I finally did upholstery cleaning and I appreciated how well it turned out.

Report a concern   August 1, 2021 — Rated 10 out of 10 by M.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

the time it took to complete the work, and the employee was very professional and pleasant.

I will give him a 10 for his service.

Report a concern   August 1, 2021 — Rated 7 out of 10 by T.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

Service tech was great. Could not get some of the spots out due to wear. Wish more could have been done but do not blame the tech.

Report a concern   August 1, 2021 — Rated 10 out of 10 by Aricka Faulkner Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My floors look great and Tresten did a great job of explaining the entire process.

Report a concern   August 1, 2021 — Rated 10 out of 10 by Rosa Weith Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that it is chemical free. Noel was friendly, professional, thorough and did an excellent job! Will request him every time! Thank you for a job well done. Also, there was a delay and company did an excellent job in communicating with me. All around excellent service.

Report a concern   August 1, 2021 — Rated 10 out of 10 by Larry Blanton Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job !

Report a concern   August 1, 2021 — Rated 10 out of 10 by Marisela Armour Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Peace of mind that no harsh chemicals and residue remain on carpet with exceptional results!

Report a concern   August 1, 2021 — Rated 10 out of 10 by G.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zero chemicals

Report a concern   August 1, 2021 — Rated 10 out of 10 by C.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything

Report a concern   July 31, 2021 — Rated 10 out of 10 by A.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Hello there,

I have used Zerorez multiple times and have always been very happy with your service. Javonne, our technician this week was punctual, provided great communication while in our home and even helped me add an additional service area on at the last minute! I will most definitely use your company again.

Thank you so much, Name removed

Report a concern   July 31, 2021 — Rated 10 out of 10 by E.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service!

Report a concern   July 31, 2021 — Rated 10 out of 10 by Aidan Overgaard Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our carpet cleaner was incredibly nice and helpful. He did an amazing job cleaning our upstairs carpet! Thank you!

Report a concern   July 31, 2021 — Rated 10 out of 10 by M.Y. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Amazing job, got rid of the pet urine smell and stains! Will definitely use again.

Report a concern   July 31, 2021 — Rated 7 out of 10 by T.P. Zerorez Dallas/Ft. Worth
What could we do to improve?

Timelines. However, the technician was very courteous and professional.

Report a concern   July 31, 2021 — Rated 10 out of 10 by S.J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technicians are excellent, love no chemicals and how professional this company runs.

Report a concern   July 31, 2021 — Rated 0 out of 10 by Q.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

So disappoint
The carpet not clean at all. They’re doesn’t wash carpet. The thing I saw is vacuum and spray the liquid on the carpet and they vacuum again
It’s not wash carpet

Report a concern   July 31, 2021 — Rated 9 out of 10 by J.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service technicians do their best to do a good job of cleaning our carpet. They always wear "booties" over their shoes, and use all the protective gear to prevent damages to our room corners and door openings.

Report a concern   July 31, 2021 — Rated 10 out of 10 by M.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

goo product, good service

Report a concern   July 31, 2021 — Rated 10 out of 10 by O.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet cleaning visit went very well. Carmen was so nice to explain everything to me. I will be calling Zerorez next time I need carpets cleaned.

Report a concern   July 31, 2021 — Rated 8 out of 10 by M.T. Zerorez Dallas/Ft. Worth
What could we do to improve?

Nothing, they did a great job!
Thank you

Report a concern   July 31, 2021 — Rated 4 out of 10 by O.I. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Work has not been completed as promised. Seth said theyd call to reschedule a comeback. I missed their call, when I called back they said they had no idea of what I was talking about!

Report a concern   July 31, 2021 — Rated 10 out of 10 by A.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very friendly associate who came to clean and the job done was fantastic.

Report a concern   July 31, 2021 — Rated 10 out of 10 by Adam Milroy Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was extremely helpful, professional, and knowledgable.

Report a concern   July 31, 2021 — Rated 10 out of 10 by F.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets were not soaking wet, tech was professional

Report a concern   July 31, 2021 — Rated 10 out of 10 by T.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Company is very serious about customer service. Highly recommend this company.

Report a concern   July 31, 2021 — Rated 9 out of 10 by A.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like how well your products work. My carpets have never been cleaner.

Report a concern   July 31, 2021 — Rated 10 out of 10 by Amy Druga Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech was super nice and did a great job!


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