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based on 83940 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Reliable, courteous technician, cleaning is what I expect
good expert service
Service is great and carpet looks amazing!
The “clean” cleaning.
everything
HOw clean the rugs are when you leave and the service technician made sure everything was to my satifaction.
Great service
The technician cleaning my vents was GREAT. His name is Joseph
Very Disappointing!!! Carpet pretty much looked the same and some stains were not even removed. Took only 30 min for 2 large bedrooms I feel like they could have spent more time with ea room. Very Disappointing for price paid and results obtained.
I wish the equipment could have all come inside. I didnt like by door being ajar
My carpet is nice and clean beautiful and smells good
We used Zerorex to freshen up our carpet before company came in. Even though we were not spending a lot of money they were courteous, professional and not pushy. I have since referred them to two other potential clients in one week. I will use them any time I need my carpets cleaning in the future.
Service and products are excellent!!
Technician was polite, friendly, and very detailed in his work. Thank you so much! We will use Zerorez again!
No soap so carpet stays cleaner longer.
Professional, great job and quick drying time. Great employees and service by all involved. Kouan did a great job
Too many up charges after arrival and stain removal didn’t work
HIDDEN CHARGES. I filled out the questionnaire based on the specifications of my house and used the 3 rooms for $99 deal. I was charged extra to do each closet and charged double for stairs and hallways. These questions should have been included in the questionnaire so that I knew what to expect on price when the cleaners arrived. Instead, I spent 3 times what I was expecting, which was disappointing. I heard “that’s going to be an extra charge” multiple times upon their arrival.
Carpet cleaning
Friendly & timely!
My carpet looks much improved!
Wonderful experience. The technicians you sent were very professional and did a great job.
I like the product you use to clean my area rug. Your service is professional and efficient. You have workers who take the time to explain and re-assure if there are questions or concerns.
The man who came was fast but when the carpet dried you can see how uneven the clean is. If I could send you a picture you would be embarrassed as a company. If someone different can come out and redo the cleaning that would make me happy.
Honest and friendly technicians, Does a great job at cleaning.
The services
Cole was very polite and informative about the process
As a pet owner, I like knowing Zerorez does not use toxic chemicals.
Edwin G. Was amazing . He explained many things and did an excellent job. I will ask for him next time.
Very good service and came on time.
The carpets were cleaned very well with short drying time. Service man Jacob was knowledgeable about what was needed for fabric on recliner and spot removals on the carpet. Scheduling was friendly and helpful, however would have expected a call earlier when he didn't arrive during scheduled time range.
Friendly, knowledgeable, efficient service and good results.