- Phone: (214) 372-5326
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based on 84465 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very professional and knowledgeable technician. Really pleased with the service.
The technician was timely, courteous and thorough.
We should have looked at the mattress before he left. My wife was not satisfied with the job that we paid $124 for. Please call me to reschedule a do over please yall do great on our carpets Phone number removed
The carpet looks really clean. The technician was very knowledgeable Nd friendly.
No chemicals and no chemical smell. The stains do not come back.
The arrival was after the 2 hour window.
Everything was explained fully before tech arrived. It was a big job. He got it done and the cost was just about what I calculated (only better😊)
I really appreciated the quick scheduling/job completion
The best part? My floors look great!!!!
The technician was very professional and thorough.
The tech did not have the right equipment (long enough hoses) to clean the rugs in the house or to clean the grout (i.e. either of the jobs we booked). We ended up rolling and carrying five rugs out to the carport and he cleaned them there, my wife and I hauled them back in the next day. He could not clean the tile grout in the master bath at all due to lack of equipment/hoses. Said he would contact dispatch and have them set up a follow up appointment the next week to do the grout with the necessary equipment, we never heard back. The tech was a super nice guy but I expected better service for a $600 job to spend 30 minutes cleaning five rugs. Thanks.
Dave Last name removed
Email address removed
Tech was very professional
Friendly and hard working
Best carpet cleaning I’ve ever had!
No chemicals. Fast drying.
Prompt. We'll mannered technician.
The service provider was on time, extremely courteous, and did a great job!!
We have used your services many times and are always satisified.
It was great awesome!!!!!!
Very professional and affordable service. Results are better than expected.
Quick, simple and effective!
Carpet Tech was great and did what he said he was going to do gor me. I will use Zerorez in the future..
Awesome service. Fast, thorough and very professional.
Carpet looks amazing. Definitely will be using your service again.
I love Zerorez! Won't use anyone else for my carpets.
Had some very bad stains that I was afraid wouldn't come out.
Mario got all the stains and my carpet looks great!
Their pricing is great also.
They are just the best.
Libby
Rolando was very attentive to his work.
Mario did a great job!! He got all of the stains out of our carpet and it looks great!! Thanks!!
Loved it. I wish I could have done my bedroom but I couldn’t move my bed by myself. Boooo
The serviceman was very polite and efficient. The carpet and rug was very clean and there was no harsh smells of chemicals.
We are always very happy with the carpet cleaning, although I think there was too much spray on the carpet this time. It is usually very soft after drying. This happened about 2 years ago . It was worse then. You did come back and fix it. I'm still not sure if I should call.
Friendly and thorough
I feel like the price seems quite a bit higher than competitors. If it weren’t for my wife’s preferences, I would have likely chose a competitor that could get more rooms done for the same or better price. I also don’t appreciate how a disposal fee is not already included in the price. That would be considered a deceptive pricing practice if we compared it to other industries.