Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83939 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 26, 2021 — Rated 10 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional and friendly service.

Report a concern   July 26, 2021 — Rated 10 out of 10 by K.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very efficient, relatively quiet, with an excellent and clean carpet cleaning result and no lingering flowery odor. Would recommend highly.

Report a concern   July 26, 2021 — Rated 10 out of 10 by J.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

good price and excellent service. this last cleaning was the best we've had.

Report a concern   July 26, 2021 — Rated 10 out of 10 by T.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They WORK and make the house smell so clean!

Report a concern   July 26, 2021 — Rated 10 out of 10 by Monna Turner Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional and Prompt

Report a concern   July 26, 2021 — Rated 4 out of 10 by M.G. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The person that helped us was young. Maybe early twenties. His manner was arrogant and rude. I am not sure if “customer service” is something he understands. I asked him two or three times to move his truck so the movers could park and start unloading (I was paying the movers by the hour) and he had a big attitude about that. He was more interested in getting paid. He was done in 15 minutes for 3 rooms and a closet and I had to ask him to go back and do the master bedroom because he did not move the bed frame to get that part. However, he didn’t even attempt cleaning inside the frame without moving it. To his defense, I was stressed out because of the move and perhaps did not have the right tone with him either. However, he was aware of the moving truck and the expense that was for me because I told him. My point: customer service is key. He needed to understand and be helpful instead of arrogant.

Report a concern   July 26, 2021 — Rated 10 out of 10 by Ruth Morales Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything

Report a concern   July 26, 2021 — Rated 10 out of 10 by K.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez removed a stain that had been in my carpet since I moved into the house many years ago. Couldn't have been more pleased.

Report a concern   July 26, 2021 — Rated 10 out of 10 by Roseann Hernandez Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very efficient, professional and fast!

Report a concern   July 26, 2021 — Rated 10 out of 10 by K.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast, efficient, friendly, polite! Thanks so much!

Report a concern   July 26, 2021 — Rated 10 out of 10 by Jannet Baysome Zerorez Dallas/Ft. Worth
What do you like about our products and services?

James Davis did an excellent job cleaning our carpet. Very friendly and professional.

Report a concern   July 26, 2021 — Rated 7 out of 10 by W.W. Zerorez Dallas/Ft. Worth
What could we do to improve?

Inform customers in advance if the technician is going to be late. Be more clear with regards to what a room consist of. 200sq ft per room, closets extra, etc.

Report a concern   July 25, 2021 — Rated 10 out of 10 by Terri Fontenot Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The clean that I see! It looks and smells clean! My technician was amazing. Explained what he was going to do and then went about his work! He showed me what it looked like and how long it would take to dry! Great job!

Report a concern   July 25, 2021 — Rated 10 out of 10 by J.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was to receive two tickets to a Ranger's game. I did not get them. Please send to
"Name removed
7811 Valley Ridge Drive
Northlake, Texas 76247

I was very pleased with the cleaning of my carpet. I will use Zerorez again!
The technician was courteous, did an excellent job, and left the wood floors clean from tracks.

Report a concern   July 25, 2021 — Rated 10 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My technician was the best!

Report a concern   July 25, 2021 — Rated 10 out of 10 by Becky Balsamo Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Timely, good cleaning job, good information from tech

Report a concern   July 25, 2021 — Rated 10 out of 10 by A.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time, no drama service

Report a concern   July 25, 2021 — Rated 10 out of 10 by L.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional service, environmentally safe products, high quality cleaning

Report a concern   July 25, 2021 — Rated 10 out of 10 by E.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They do a great job.

Report a concern   July 25, 2021 — Rated 10 out of 10 by Michael Reid Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time, got the job done quickly and we're happy with the results.

Report a concern   July 25, 2021 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that there is no residue.

Report a concern   July 25, 2021 — Rated 10 out of 10 by D.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpets look good after your treatment Good work, done well and on time by knowledgeable and personable guy.

Report a concern   July 25, 2021 — Rated 10 out of 10 by Ben Logan Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great associates and high quality carpet cleaning.

Report a concern   July 25, 2021 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I cannot remember the technician's name that cleaned our carpet. But, he did a wonderful job. He was very professional. He was polite, diligent, and careful. We could see a difference in the cleanliness of our carpet and tile floors.

Report a concern   July 25, 2021 — Rated 10 out of 10 by Sondra Beavers Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional and friendly service

Report a concern   July 25, 2021 — Rated 10 out of 10 by Sean Evans Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service was great from beginning to end! Our technician the associates on the phone who took my call. All of it!

Report a concern   July 25, 2021 — Rated 10 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I prefer the process of using water instead of chemicals for cleaning. The staff is efficient and prompt.

Report a concern   July 25, 2021 — Rated 10 out of 10 by L.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It was quick and clean

Report a concern   July 25, 2021 — Rated 10 out of 10 by Jacqueline Gabbidon Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was contemplating replacing the carpet on my stairs and upstairs hallway because it was looking rough although the carpet was not that old. I decided to give Zerorez a try and assumed that I would end up having to replace the carpet anyway.
I was amazed! The carpet looks brand new again and a stain is completely gone. I am a Zerorez convert!

Report a concern   July 25, 2021 — Rated 10 out of 10 by V.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We use Zerorez all the time. They always do a good job cleaning our carpet.


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