What our clients think of us!

Quick, easy, affordable, and so simple!

Pricing is a little on the high side. I was able to take advantage of the $99 / 3-room special this time, but technically you all only did 2 rooms. I know the tech worked on a couple of small stains, but it ended up being $140+. Also, the first time I used you all (several months ago to clean only one room carpet and couch it was in the $100’s.

It gets carpet clean and is environmentally friendly.

Your team was very supportive and communicatative. You did great work and was very thorough. Thank you

Your team was very supportive and communication was helpful. The work performed was good and we felt very respected and safe. Thank you.

Timeliness, efficiency, courtesy

Very professionally job done.

I was happy to have a call the day before verifying details and giving me a time when technician would come. They called again the day of the appointment and he came within 15 minutes of that stated time. He did a very thorough job and didn't try to upsell me anything. I loved that. The carpet looked great and he even did a bit extra in the entry ways to the bedrooms that weren't on the list to be cleaned. I loved that, too.

Joe was very efficient.

I liked the end result and the young man cleaning the carpet was very good and professional.
The only thing I did not like was the young lady scheduling the service. I think you should say
up front the cost instead of including an environmental fee extra. I understand the tax extra, but
other fees should be stated up front as cleaning cost.

Friendly service

The communication was terrific. The technician, James, was very nice and very thorough. The service was excellent.

I like carpets fresh and chairs even maintained

My frustration has been making and confirming appointments.
Your technicians are great.

Great service and communication form the tech

Well the pickup in the was very prompt the person that came to pick it up was very polite knowledgeable and cordial

Zerorez did a fantastic job on my carpet and Jacob was great, a true professional. I will definitely be using their service again!!

Service man was exceptional

Very upfront billing and surveying of rooms. Fred was very helpful and friendly.

The technician was courteous, professional and knowledgeable. His work was excellent.

Fast, effluent and eco friendly.

Got stains out. No chemicals.

I like the two step method will use again.

Edwin did a great job! He was extremely thorough and professional.

Professional

My coworker told me how well you guys were in cleaning his carpets. I was skeptical when I read that you don’t use any chemicals but just electrolyzed water. And when I asked about spot treatment the prices got ridiculous, and the size of a basketball? Seriously you guys are a scam all you do is agitation on the top carpet with water. That’s like putting dirty clothes in a washer with just water and expecting them to be clean! It only makes the house smell like a wet dog and the carpet feels weird like crunchy. The only thing you could do to make this right would be a full refund. Because your 30 day guarantee I wouldn’t let you guys back in ever again. What a waste of my time and money. I could go to a box store and rent a carpet cleaner with a better military discount and 1/10 the price with solution and clean the carpets better and at least smell like the house and carpet got cleaned. ZEROREZ STRAIGHT GARBAGE

The technician was amazing and he did an outstanding job

The crew was respectful and professional. Our 17 year old carpets look great again. No chemical smell in the house, love that.

I love how clean my carpets feel and smell! Thank you

the carpets are excellent