- Phone: (214) 372-5326
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based on 84465 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Zerorez always does such an amazing job on our carpets. We have two dogs that occasionally have some accidents and we aren’t always able to get it all out. They are able to show us all of the spots and then get them out with their cleaning system.
Good job was done.
Fast service and carpets looked and smelled great!
The technician was professional and took the time to explain my service and what was needed.
Prompt, professional & thorough!
Showed up early, did a great job, emailed receipt. Perfect transaction.
The technician did a great job. The part I don’t like is the fact that you encourage customers to add services to their original request which is great for the first customer. However, it’s terrible if you’re the last one and everyone else made the technician run late.
No chemicals used… Leaves carpet fresh and clean… my tech Brett was very very nice and professional!
Simple consistent cleaning process.
Good value.
Reliable.
Zerorez did a wonderful job and the technician that came out was very communicative, professional and kind!
The technician was knowledgeable and professional.
I absolutely love no residue.
Fast and friendly
Best carpet cleaning we have experienced.
My wife noticed stains on the carpet that she easily removed and the tile grout is not clean as I was told it would be after it dried. It was a poor job done for the price I paid. Come back and clean the grout to make it right.
Bert was very helpful
Great customer service, A+ communication and super speedy. We will absolutely be using Zerorez again for our future cleaning needs.
The technician was knowledgeable and polite. The carpet looked great!
The only thing was they changes my appointment time after I made the reservation for 9AM for a very important reason a month a head of time.
That was not an option for me.
leave my reservation time alone.
Ease of ordering services online. Ability to see the dirt and detergent being removed from the carpet. Not being given the hard upsell by your technicians.
Tech did a good job. Answered all my questions.
Thanks.
I feel like we wasted $360 on the pet treatment. My dog can still smell the odor of previous owner's pets and will mark the same spots. Disappointed the truck broke and guys had to come back the next day. Experience with ZeroRez Austin was much better, don't feel like we received the same quality here in Dallas.
Service technician was nice and did a good job 👍
They are honest and diligent
Simply the best!! You have a customer for life.
The floors were all completed to my satisfaction. Good communication with the appointment times. The floor guy was very polite and professional. Overall Great Service!!
I love the clean look and feeling the the cleaning BUT I also expected more of the stains to be removed. I took water and Dawn dishwashing and scrubbed the remaining stains out so I know they should have been removed with the cleaning. The technician was very polite and friendly and helpful. I guess it was the equipment
Quality of work
Professional reps
Chemical free.
Despite having to reschedule 3 times, the service provided was very good. My technician, Von, was very professional and courteous.