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based on 84465 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
quick and courteous service.
All good
The carpet cleaning and pet treatment were amazing. My house smells so much better!
The techs, Darwin and Antonio were great! They were very attentive and personable. The products are clean and priced fairly. The carpets always look like they are brand new.
The technician was very pleasant and professional.
They do such a great job!
Zerorez is the only carpet cleaning service I have used since I moved into my house. All the technicians have been very professional and always take pride in the quality of the service they provide. My recent experience with James was very positive and I look forward to maintaining the relationship when next I need my carpets cleaned. Thank you Zerorez.
I have been a customer for years... I appreciate the Zerorez process.... carpet is clean and drys quickly.... My service provider... was a true professional... thank you zerorez
It seems effortlessly clean, despite the hard work put in by my tech.
My tile was cleaned, then a second man came and clean the tile again. It looks better than it did it first, but it does not look as it should. There is dirty wax on my baseboards, there is wax that did not come up off the floor, the trim around the island has part of its stain off, due to the machine that was used, and there is a place where a piece of Sheetrock was knocked off. I paid to have our tile cleaned, and everything looks worse than before we called Zerorez! I would not recommend this company to anyone! They do not know how to clean tile or to take care of tile! Very disappointed!
Very nice and good work. Will use services again
Very professional & friendly crew! My carpets look brand new!
The technician Noel was awesome. He was polite, considerate and took the time to explain the different carpet cleaning option we had in out home. 10/10 would use again
RIght on time and great service!
Our carpet looked amazing afterwards
I love the way carpets were cleaning, freshness and professionalism.
Can't remember the name who came to clean and left my carpets georgous!! I will call you again to finish the rest of my house.
Price quoted was $100 less than my bill. The job was great, but I won't use this company again
because the prices are too high for a retired teacher
How clean everything was and how quickly it dried
Quality work, professional service
Make sure that when you ask for a quote that you are given the correct amount (or close to it)
or told that they will have to wait until the service person comes out to measure. I had this
problem and the quote was half of the cost when the service person came out.
The technician was courteous and knowledgeable - he did a thorough job and we are completely satisfied.
The technician was kind and thorough in his attention to detail. The chemicals used are nearly odorless. Carpets, rugs, and upholstery look so fresh. Even older pieces of furniture look much better. I would recommend.
I was pleased with the quality of the service; however, the cost of $132 upcharge seemed high to add to the four carpet rooms to clean a 8x 11 square foot bound carpet. This was not a rug per say. Why does it only cost $45 to add a carpeted room but I was charged $132 to clean a 8x11 bound carpet.
The tech didn't discuss the cost that I assumed would be $45ish. I paid out without no detail being provided until I paid it was emailed to me.
This is not 5 star service regarding the charge for the additional service!
Please call me to discuss or credit me $80.
Name removed
Javier was fantastic. The carpets turned out great.
My friend Janice Suson moved from East Texas to Wautaga after her husband died from Covid. She was so proud of the house she bought which had brand new carpet in it. I recommended Zerorez to her because she wanted her loveseat cleaned. The technician stayed on his cell phone the entire time and saturated her carpet surrounding the couch. She had to do a lot of work to dry the carpet. I convinced her to call and complain. When she called she was asked to send pictures which she did and then never heard from you again. I was embarrassed and will never recommend Zerorez again.
The staff is courteous, professional and on time. Cleaned my 17 year old carpet and it looked as good as new. The technician came in and went right to work. Did an outstanding job.
Noe is a keeper. I told him my concerns and he addressed them. He did a great job!
Great service, timely manner and respectful men.
My carpet was wet still when I went to bed at midnight. I was told it would take 3-4 hours.
The representative was on time, courteous, professional. The cleaning was as expected----good job.