Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83446 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 31, 2021 — Rated 10 out of 10 by E.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service!

Report a concern   July 31, 2021 — Rated 10 out of 10 by Aidan Overgaard Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our carpet cleaner was incredibly nice and helpful. He did an amazing job cleaning our upstairs carpet! Thank you!

Report a concern   July 31, 2021 — Rated 10 out of 10 by M.Y. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Amazing job, got rid of the pet urine smell and stains! Will definitely use again.

Report a concern   July 31, 2021 — Rated 7 out of 10 by T.P. Zerorez Dallas/Ft. Worth
What could we do to improve?

Timelines. However, the technician was very courteous and professional.

Report a concern   July 31, 2021 — Rated 10 out of 10 by S.J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technicians are excellent, love no chemicals and how professional this company runs.

Report a concern   July 31, 2021 — Rated 0 out of 10 by Q.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

So disappoint
The carpet not clean at all. They’re doesn’t wash carpet. The thing I saw is vacuum and spray the liquid on the carpet and they vacuum again
It’s not wash carpet

Report a concern   July 31, 2021 — Rated 9 out of 10 by J.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service technicians do their best to do a good job of cleaning our carpet. They always wear "booties" over their shoes, and use all the protective gear to prevent damages to our room corners and door openings.

Report a concern   July 31, 2021 — Rated 10 out of 10 by M.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

goo product, good service

Report a concern   July 31, 2021 — Rated 10 out of 10 by O.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet cleaning visit went very well. Carmen was so nice to explain everything to me. I will be calling Zerorez next time I need carpets cleaned.

Report a concern   July 31, 2021 — Rated 8 out of 10 by M.T. Zerorez Dallas/Ft. Worth
What could we do to improve?

Nothing, they did a great job!
Thank you

Report a concern   July 31, 2021 — Rated 4 out of 10 by O.I. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Work has not been completed as promised. Seth said theyd call to reschedule a comeback. I missed their call, when I called back they said they had no idea of what I was talking about!

Report a concern   July 31, 2021 — Rated 10 out of 10 by A.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very friendly associate who came to clean and the job done was fantastic.

Report a concern   July 31, 2021 — Rated 10 out of 10 by Adam Milroy Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was extremely helpful, professional, and knowledgable.

Report a concern   July 31, 2021 — Rated 10 out of 10 by F.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets were not soaking wet, tech was professional

Report a concern   July 31, 2021 — Rated 10 out of 10 by T.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Company is very serious about customer service. Highly recommend this company.

Report a concern   July 31, 2021 — Rated 9 out of 10 by A.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like how well your products work. My carpets have never been cleaner.

Report a concern   July 31, 2021 — Rated 10 out of 10 by Amy Druga Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech was super nice and did a great job!

Report a concern   July 31, 2021 — Rated 10 out of 10 by T.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our service tech was great! She was very helpful and very thorough. I highly recommend her!

Report a concern   July 31, 2021 — Rated 10 out of 10 by T.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My technician was fantastic. He wore a mask and shoe covers, and he gave my carpets and couch new life.

Report a concern   July 30, 2021 — Rated 10 out of 10 by Michele Dodson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Keyon was very prompt, friendly, courteous, and respectful. He was very knowledgeable and did a great job!

Report a concern   July 30, 2021 — Rated 10 out of 10 by B.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Timely, reasonable price, and thorough! Evan and Burt both did a great job!

Report a concern   July 30, 2021 — Rated 10 out of 10 by B.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great technician - very well-versed in his trade and excellent customer service.

Report a concern   July 30, 2021 — Rated 10 out of 10 by Diana Jones Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very thorough and affordable. Treated MANY pet stains effectively. The house smelled so fresh when they were finished.

Report a concern   July 30, 2021 — Rated 4 out of 10 by J.G. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Consistent service from all your technicians, please.

Report a concern   July 30, 2021 — Rated 10 out of 10 by D.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

He did a wonderful job, cleaning my carpets & upholstery.

Report a concern   July 30, 2021 — Rated 10 out of 10 by C.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The two guys who worked on my carpet were very clean, hard working and focused on removing stains. I would thoroughly recommend them.

Report a concern   July 30, 2021 — Rated 10 out of 10 by P.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet was cleaned professionally, and great service. Would highly recommend Zerorez.

Report a concern   July 30, 2021 — Rated 10 out of 10 by Barbara Lau Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Marcus was prompt, courteous and did an amazing job with our carpet.

Report a concern   July 30, 2021 — Rated 10 out of 10 by R.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The Technicians were knowledgeable and provided great service, very personable and just excellent people. Will absolutely hire again

Report a concern   July 30, 2021 — Rated 10 out of 10 by E.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The process works well with cleaning our carpet. The technician was really great! He was helpful, efficient and did a great job!


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