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based on 84465 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Service Tech was outstanding!
Everything went great! The associate was very informative and walked me through step by step.
My technician was very professional and did a great job!
i have triedfor3 days to get your supervisor here to seethe cindition you keft my carpet in -no
response from you.
you need to come correctbthis
The technician was extremely extremely customer satisfaction oriented.. And very outgoing. Excellent attitude.
Tech was great. He had the right attitude. I would hire him.
Carpet was still wet today. Vacuum looks like it did not work. Areas of carpet do not look clean. I have impressions where I walk that do not come out after vacuuming the carpet.
Not happy.
Sincerely
Name removed
You did good work
Our professional was efficient. He handled the task well.
The cleaning got rid of the nasty spell from my cat spraying the carpet
Thank you for providing fantastic service at a fantastic price. Zerorez is my go to either for commercial needs or home.
Thank you for providing fantastic service at a fantastic price. Zerorez is my go to either for commercial needs or home.
Carpet looks good. Guys were unable to remove spot in front of recliner in guest room. Took longer than expected to dry. was still dampish when i went to bed.
Am not as pleased with Tile floor cleaning. Would not recommend that. Various sizes of water spots obvious on floor in master bath.
We had our tile & grout cleaned and they did a wonderful job. The man that did our job answered all questions I had. I would highly recommend Zerorez.
On time for the service and did a nice job cleaning.
The technician did an outstanding job. Very pleased with his work and manners.
Detailed and efficient
The technician, John, was very punctual and friendly. He did a great job cleaning my carpets. I like the fact that you don’t use harsh chemicals and the carpet feels wonderful and clean when walked on after it’s dry. You all came highly recommended by neighbors and I’ll recommend you to my friends and neighbors!
The technician was very knowledgeable
The tech did an excellent job and I am very pleased
Reliable, friendly service technicians, great work, really got my carpets cleaned. On time, easy to schedule and pay.
Evan was our Zero Rez technician. He was awesome. Really worked to make our carpets look brand new. The carpets looked, smelled and felt wonderful afterwards.
My carpets were very clean and the pick-up/delivery team were outstanding. They went above and beyond!
Did a great job, carpets are amazingly clean.
Gave a 9 because Our appointment was for 3:30 and they texted to come around 1:30. We were not ready we were moving out. Got a text back and they said fine, we understand. The tech came anyways and of course my husband told him not yet we have two big dogs. He sat out in front of our house. This made us nervous like we were not going fast enough! We finally just got our dogs in the car and left so he could clean the carpet.
The technician that I used this past time had excellent customer service. He did a very good job and very friendly. I liked the idea of being able to schedule online.
I loved it. Our services rep was not only on time but early. He did an amazing job and it didn't take long at all. He explained everything to me before he started. Our carpet looked amazing after he was done. 10/10 recommend.
Abby
professional , courteous and really do a good job.
Take more time on cleaning to get the stains out.
Every technician we have ever had is wonderful. We are happy with the outcome!
Fast, friendly, efficient and reasonable priced!
Tech done a great job on getting our carpets clean.
Technician up sold me on $195 odor treatment while making me believe I was receiving a deeper cleaning. Was offered a $50 gift card to a restaurant over an hour away or a $50 credit towards a cleaning if I meet the $100 and something minimum. Absolute joke of a company. If the technician would've been better trained and not misguided me I would've only spent $159 + tax instead of $354 + tax.