Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84465 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 3, 2021 — Rated 5 out of 10 by S.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I just did not feel the carpet was as clean as it is normally after Zerorez cleans it. The carpet also doesn’t feel soft like it should

Report a concern   October 3, 2021 — Rated 10 out of 10 by Martha Rucker Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The great service I received .

Report a concern   October 3, 2021 — Rated 10 out of 10 by S.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love that chemicals are not used and that the floor stays clean longer.

Report a concern   October 3, 2021 — Rated 10 out of 10 by Pam Dauphin Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Just had my carpet cleaned by Zerorez. I love that Zerorez doesn’t use chemicals when cleaning the carpet, we have used them the past couple of years and they are honest and offer.quick service. The technician, Bobby J, was friendly, hard working and honest. I will definitely recommend Zerorez.

Report a concern   October 3, 2021 — Rated 10 out of 10 by L.S.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our Rep did a great job.

Report a concern   October 3, 2021 — Rated 10 out of 10 by M.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The young man that did my floors was very polite and helpful. I cannot remember his name, but you can surely find out.

Report a concern   October 3, 2021 — Rated 10 out of 10 by Kerry Fisher Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our tech was Randy he was nothing g short if AWESOME! Our next cleaning we want him. Thanks

Report a concern   October 3, 2021 — Rated 9 out of 10 by Janice Rossilli Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The work he did this past Friday was very good although there is still a little stain showing inspite of his had work. I know this is a "pad" problem, so do not blame you or him for the problem. Going to wait a few more days to see if any more problems arise, but thank you for the effort to date

Report a concern   October 3, 2021 — Rated 5 out of 10 by D.P. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I was told I would receive a call the day before my appointment to verify the time I also was told I would receive a call a half hour before my appointment when the tech was on his way I was never called Last year when I had my carpet cleaned from zerorez the tech told me he get the rolls out of my carpet I asked for the same tech but he no longer works there but the woman on the phone said all the techs can do the repair when the tech showed up early with out calling I was told they do not do any type of repair he also did not know why I never received a call

Report a concern   October 3, 2021 — Rated 10 out of 10 by Lisa Minnick Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The Capet cleaning was amazing and left my carpets feeling the best ever!

Report a concern   October 3, 2021 — Rated 10 out of 10 by Christy Blue Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The gentlemen that came out to do my cleaning were very polite. They took their time and did an awesome job on my rugs and furniture.

Report a concern   October 2, 2021 — Rated 10 out of 10 by Fran Osborn Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional technician carpet is well cleaned and overall satisfaction with the company

Report a concern   October 2, 2021 — Rated 10 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I think that they are great.

Report a concern   October 2, 2021 — Rated 10 out of 10 by David Bailey Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech was polite and on time. He recommended good products.

Report a concern   October 2, 2021 — Rated 10 out of 10 by Justin Hood Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the r.j. choppy fan special

Report a concern   October 2, 2021 — Rated 10 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was great! Quick, easy, and very professional. I think I got a headache from the smell of the chemicals afterward, but it was totally worth it for how clean that couch is. I might just recommend that the technician mention that customers might want to open the windows if possible.

Report a concern   October 2, 2021 — Rated 10 out of 10 by J.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech explained in detail what he sees in the carpet and give options for cleaning.
Good customer service!

Report a concern   October 2, 2021 — Rated 10 out of 10 by Bernard Goeders Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Job well done

Report a concern   October 2, 2021 — Rated 10 out of 10 by C.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly technicians, good customer service, and excellent results,

Report a concern   October 2, 2021 — Rated 10 out of 10 by C.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Chemical free products

Report a concern   October 2, 2021 — Rated 10 out of 10 by K.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tile cleaning

Report a concern   October 2, 2021 — Rated 10 out of 10 by Gail Strickland Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpets always look so clean and fresh and the technicians are always so knowledgeable and friendly.

Report a concern   October 2, 2021 — Rated 10 out of 10 by B.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Was just a good experience take it I had not had my carpet cleaned in a few years. My house smells great and looks cleaner. I’m happy. Thanks to the technician who did a awesome job.

Report a concern   October 1, 2021 — Rated 10 out of 10 by R.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy to work with, do a nice job.

Report a concern   October 1, 2021 — Rated 0 out of 10 by D.R. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Could not tell any difference in carpet.upscale galore the second the guy walked in.Thier truck broke down when they started.Took an hour to fix the truck and 40 minutes for the guy to do all 4 bedrooms and a walk in closet?Felt my two days of moving furniture myself out of all rooms was a waste of time. My 200 quote became 500 and I felt ripped of

Report a concern   October 1, 2021 — Rated 10 out of 10 by C.I. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time, professional services. No attempt to upsell. And great results after service.

Report a concern   October 1, 2021 — Rated 9 out of 10 by L.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your guy is professional, informative and very hard working.

Report a concern   October 1, 2021 — Rated 10 out of 10 by V.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt arrival, fair prices. Carpets look great!

Report a concern   October 1, 2021 — Rated 10 out of 10 by Jill Crabree Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Torrence was amazing. He was very polite and thorough. We would definitely ask for him the next time!!

Report a concern   October 1, 2021 — Rated 10 out of 10 by Kimberly Perez Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cleaned very well not as wet as other companies


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