Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83929 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 29, 2021 — Rated 9 out of 10 by Kim Weaver-McDonald Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Staff was great, products were effective. The tile cleaning was excellent. I’ve got a few tough stops that were not fully removed but overall I’m satisfied!

Report a concern   October 29, 2021 — Rated 10 out of 10 by N.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Nothing to suggest! Guys work very friendly and did great work

Report a concern   October 28, 2021 — Rated 10 out of 10 by Charlotte Stone Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jesse was courteous, hard working and made our carpet look like new!

Report a concern   October 28, 2021 — Rated 10 out of 10 by Jill Berry Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was professional, knowledgeable, and did a thorough job. He explained the process and answered all of my questions.

Report a concern   October 28, 2021 — Rated 1 out of 10 by B.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Was disappointed in you not being able to remove some spots and stains. Don't know if you can get them out any better than your first tech.

Report a concern   October 28, 2021 — Rated 0 out of 10 by F.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Your service guys stole $60.00 cash from my bedroom dresser not professional r trust worthy last time I will use your services r recommended it to anyone spoke to someone earlier today that said someone would call me bk never hear back I’m sorry to be so blunt but it happened and not please he did an awesome job cleaning my carpet but he ripped me off not happy thanks

Report a concern   October 28, 2021 — Rated 10 out of 10 by M.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick and professional!

Report a concern   October 28, 2021 — Rated 10 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The quality

Report a concern   October 28, 2021 — Rated 10 out of 10 by Bryan Williams Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was great.
Would recommend the service we got to all friends and customers.

Report a concern   October 28, 2021 — Rated 8 out of 10 by C.H. Zerorez Dallas/Ft. Worth
What could we do to improve?

service odor control

Report a concern   October 28, 2021 — Rated 10 out of 10 by B.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like cleaning with only water. Employees are always very conscientious.

Report a concern   October 28, 2021 — Rated 4 out of 10 by J.Z. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I haven't gotten to the cleaning portion yet, hope it goes well but the booking, the qoute the payment, the initial introduction to your business hasn't been what I expected.

Just keeping my fingers crossed for the 2nd when my stairs will be cleaned

Report a concern   October 28, 2021 — Rated 8 out of 10 by R.V. Zerorez Dallas/Ft. Worth
What could we do to improve?

Please have your technicians wear shoe covers in the house.

Report a concern   October 28, 2021 — Rated 5 out of 10 by L.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The technician was good but I did not necessarily see a big difference in what your company offers vs other carpet cleaners. I thought your pricing was bit higher for the actual service perfromed

Report a concern   October 28, 2021 — Rated 10 out of 10 by Loura Mccorimck Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love how polite and efficient the gentleman was who came out.

Report a concern   October 28, 2021 — Rated 10 out of 10 by C.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy to schedule. On time. Communication. Results.

Report a concern   October 28, 2021 — Rated 10 out of 10 by Amy Cavins Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Awesome company!

Report a concern   October 28, 2021 — Rated 10 out of 10 by L.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technicians Jared and Derrick were great and very professional. Walking us through every step and what they would be doing. Would surely choose zerorez again for my next job.

Report a concern   October 27, 2021 — Rated 10 out of 10 by Terry Overby Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You’re always on time, do a great job with attention to detail and are reasonably priced.

Report a concern   October 27, 2021 — Rated 10 out of 10 by P.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was good and prompt. Would highly recommend them to my friends

Report a concern   October 27, 2021 — Rated 0 out of 10 by M.W. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Paid $400 plus and still has stains and a smell. I wish we would have been told we would have to pay to send them off to have them cleaned properly and pay 400-600 per rug but they would be done correctly. Instead we paid for something that wasn’t ever going to be fixed had we not sent it off. To top that off on the day of service I received 5 texts and 3 calls saying they were on their way and out sooooo was from 4-6pm not 8-10 not 10-12 not 12-2 not 2-4. Each time I had to call and tell them we weren’t available until 4-6. Won’t use you again

Report a concern   October 27, 2021 — Rated 10 out of 10 by L.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician worked very hard snd did a great job on the upholstery of our chairs.

Report a concern   October 27, 2021 — Rated 10 out of 10 by Rose Tuguta Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Breathing clean fresh air!!

Report a concern   October 27, 2021 — Rated 10 out of 10 by Samantha Spears Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love the professionalism and the quality has ALWAYS been amazing. My carpets don’t resoil in high traffic areas!

Report a concern   October 27, 2021 — Rated 10 out of 10 by S.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean and green. No chemicals

Report a concern   October 27, 2021 — Rated 10 out of 10 by K.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Relatively quick & thorough. Reasonably priced too.

Report a concern   October 27, 2021 — Rated 10 out of 10 by Kathryn Williams Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Javon did a very thorough job cleaning our carpets. We were pleased with the results, He explained all procedures to us and made helpful suggestions.
We will definitely use Zerorez again.

Report a concern   October 27, 2021 — Rated 10 out of 10 by Joy Kleiman Zerorez Dallas/Ft. Worth
What do you like about our products and services?

contractor was excellent to work with, came out and cleaned a second time to remove chemical smell. thank you so much

Report a concern   October 27, 2021 — Rated 10 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Convenient
Friendly technicians
Coupons
Great results

Report a concern   October 27, 2021 — Rated 1 out of 10 by K.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The tile/grout cleaning was not what I expected from Zerorez. The grout di not get clean.

Also the service provider charged me for an extra room. He called the kitchen eating area another room!!!!!!!!!!!!!!!!

I am not happy. Ken Last name removed.


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