Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83433 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 23, 2021 — Rated 5 out of 10 by L.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Our guy was super friendly and consciencious. Marcus I think was his name. VERY NICE. Although the carpet initially looked cleaner, the stains came back within a day or two. I know that can be common but it would've been nice if you would offer a followup service to attack the stains one more time.

Report a concern   September 23, 2021 — Rated 8 out of 10 by L.H. Zerorez Dallas/Ft. Worth
What could we do to improve?

The guys were on time, friendly and courteous. They explained everything they were doing.
However, there are still three stains in one of the bedrooms that were pointed out to them before cleaning. They did not address why the stains were not able to come up or if they did anything extra to remove them. We paid extra for pet stain removal, a lot extra! I would have expected them to let me know that the stains would not come up before departing. I did not check the room before they left because the entire upstairs was wet from the cleaning. I did not want to track any dirt on to the wet cleaned carpet.

Report a concern   September 23, 2021 — Rated 10 out of 10 by Willie Foster Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Awesome employees awesome work 👍

Report a concern   September 23, 2021 — Rated 10 out of 10 by Valda K Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The gentleman that came out was wonderful,
Would request him again. Told him all my problems and he listened… Great Guy
Jacob Solomon

Report a concern   September 23, 2021 — Rated 10 out of 10 by S.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I’ve had my carpets cleaned 4 times with your company and satisfied every time. Your Techs are very knowledgeable, kind and efficient. I highly recommend your company!!!

Report a concern   September 23, 2021 — Rated 10 out of 10 by Mike Cagle Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service tech was exemplary

Report a concern   September 23, 2021 — Rated 10 out of 10 by K.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional service and excellent products

Report a concern   September 22, 2021 — Rated 10 out of 10 by K.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was very professional and friendly. Did a great job at our home.

Report a concern   September 22, 2021 — Rated 9 out of 10 by Melanie Maxwell Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was friendly and funny. He did not try to up sell and was great.

Report a concern   September 22, 2021 — Rated 0 out of 10 by M.K. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Dirty spots in hallway, stairs and living room

Report a concern   September 22, 2021 — Rated 10 out of 10 by Harold Quant Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service . Always prompt

Report a concern   September 22, 2021 — Rated 10 out of 10 by Darrel Janssen Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Like the price the promptness of showing up the quakily of work calling ahead Tech dress
in uniform
Gets the job done and leaves Nice

Report a concern   September 22, 2021 — Rated 10 out of 10 by Calvin Crosby Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Provider was friendly and did a fabulous job!

Report a concern   September 22, 2021 — Rated 10 out of 10 by K.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time, quick, really good results.

Report a concern   September 22, 2021 — Rated 8 out of 10 by M.Z. Zerorez Dallas/Ft. Worth
What could we do to improve?

Give clearer expectations about extra treatments and the cost during the estimate step of scheduling.

Report a concern   September 22, 2021 — Rated 10 out of 10 by Judi Engle Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Evan was EARLY and Efficient! He listened to my concerns, took care of each one. His years of experience with Zerorez showed. House carpeting looks clean and my kitchen is a whole lot better now too.

Report a concern   September 22, 2021 — Rated 10 out of 10 by I.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very thorough and did a job well.

Report a concern   September 22, 2021 — Rated 10 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No soapy residue or stickiness after cleaning. Quick drying. Areas appear to stay cleanser quite some time.

Report a concern   September 22, 2021 — Rated 10 out of 10 by K.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The scheduling, the great techs the clean carpets!

Report a concern   September 22, 2021 — Rated 10 out of 10 by Roy Heller Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast, efficient, prompt, and thorough!

Report a concern   September 22, 2021 — Rated 10 out of 10 by R.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

There was an objective. Clean carpet. The gentleman who service us was explanatory and courteous. He was on time. The carpet look good. I will be making another request for service.

Report a concern   September 22, 2021 — Rated 10 out of 10 by R.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast, great technician

Report a concern   September 22, 2021 — Rated 10 out of 10 by James Gordon Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They did a great job, carpets look brand new.

Report a concern   September 21, 2021 — Rated 10 out of 10 by Candy Lord Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love that you don’t use chemicals and the carpets are as fresh as new. I have given recommendations to several friends.

Report a concern   September 21, 2021 — Rated 10 out of 10 by Shara Jones Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet was horrible!!!!!!
The technician was great. The carpet looks new

Report a concern   September 20, 2021 — Rated 10 out of 10 by P.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Marco was great!

Report a concern   September 20, 2021 — Rated 10 out of 10 by L.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Courtesy, thoroughness, results. Great experience.

Report a concern   September 20, 2021 — Rated 10 out of 10 by B.A.A.W.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great Service and Professionalism from Javonn.

Report a concern   September 20, 2021 — Rated 10 out of 10 by Catherine Torres Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The ONLY carpet cleaning I use! I love that they clean with steam only!

Report a concern   September 20, 2021 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cleans well


Privacy Policy