Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83929 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 7, 2021 — Rated 10 out of 10 by D.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional. My carpet looks fresh and clean. Doggy stain free!

Report a concern   November 7, 2021 — Rated 10 out of 10 by P.A.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional, personable and explained everything with great details.
Great job on chairs and carpet.
Thank you.

Report a concern   November 7, 2021 — Rated 10 out of 10 by G.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The courteous and professional technician.

Report a concern   November 7, 2021 — Rated 10 out of 10 by Wendy Papson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Chemical free process works! Carpet looks refreshed.

Report a concern   November 7, 2021 — Rated 9 out of 10 by D.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician offered me valuable advice & made sure I was pleased with the job when it was done. My carpets look better than they have looked in a while.

Report a concern   November 7, 2021 — Rated 10 out of 10 by Shardaye Henderson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great Service I'm very happy with the results from our carpet cleaning!

Report a concern   November 7, 2021 — Rated 10 out of 10 by L.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service and a very knowledgeable technician..it’s easy to get an appointment.

Report a concern   November 7, 2021 — Rated 10 out of 10 by T.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Hakim was very professional and did a great job! The carpets looked good as new!

Report a concern   November 7, 2021 — Rated 10 out of 10 by Deborah Ferguson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good morning, y'all did a great job. The young man you sent was very professional, and he knew what he was doing. All your reps were great, the other rep would do a good job and leave. however this one stood out, he gave me some tips on how to keep my carpet dry. he was fast and efficient. Keep up the good work. Send more reps out like him, and your business will increase.

Thanks

Report a concern   November 7, 2021 — Rated 10 out of 10 by S.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast and effective

Report a concern   November 7, 2021 — Rated 0 out of 10 by M.F. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I’m extremely dissatisfied in the cleaning result. I spent over $700 and my carpet in the bedroom and my couch had disappointing results. I could have gone with a much cheaper option for the same result.

Could have been the technician and his ability/effort, but I feel like the past time I’ve used y’all the price wasn’t as bad and the quality of work was much higher.

Extremely disappointed in the last job y’all did for me. Will not be recommending you to my friends and neighbors.

Report a concern   November 7, 2021 — Rated 10 out of 10 by A.M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician was very professional and efficient. Our carpet looks like new!

Report a concern   November 7, 2021 — Rated 7 out of 10 by J.A. Zerorez Dallas/Ft. Worth
What could we do to improve?

The price was too much, almost $1000. I needed the per treatment but couldn’t afford another $60 per room.

Report a concern   November 7, 2021 — Rated 10 out of 10 by D.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

He was fast, polite,, and did a great job!

Report a concern   November 6, 2021 — Rated 10 out of 10 by Jennifer Edwards Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My technician Javier went above and beyond to remove the stains in our hallway. No other cleaning service has even come close to the results Zerorez achieved. Javier was very knowledgeable and explain what he was doing and why Zerorez is different, it's actually pretty amazing. I will recommend Zerorez and continue to use them.

Report a concern   November 6, 2021 — Rated 10 out of 10 by Valerie Wagberg Zerorez Dallas/Ft. Worth
What do you like about our products and services?

This was my second time using Zerorez for carpet cleaning in my home, our technician Terry did an amazing job. He was very thorough and was kind and helpful. I will definitely use Zerorez next time I need their services in the future and highly recommend them as well.

Report a concern   November 6, 2021 — Rated 10 out of 10 by Michele Thatcher Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional service person. He did a great job!

Report a concern   November 6, 2021 — Rated 10 out of 10 by Jayna Plante Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The two technicians I worked with, Lakeem and Bobby, were very knowledgeable, efficient, hard working, and friendly. They each did a very good job on the task they came to complete!

Report a concern   November 6, 2021 — Rated 10 out of 10 by L.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician Jovan and his work ethic. He did an awesome job. My carpet looks beautiful!.

Report a concern   November 6, 2021 — Rated 10 out of 10 by L.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My service technician was amazing
Just because how professional he was and thorough - I will use him again

Report a concern   November 6, 2021 — Rated 9 out of 10 by K.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly and great service!!

Report a concern   November 6, 2021 — Rated 10 out of 10 by Lauren Drinkard Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jeremy and Dexter were our technicians and they were incredible. Jeremy took the time to explain the machinery being used on our carpets and tile, the cleaning solution that would be used, and he also demonstrated on a small portion of our carpet a before and after. They were professional, polite, and friendly the whole time they were servicing our home. These are 2 incredible men who are good at their jobs. Treasure them.

Report a concern   November 6, 2021 — Rated 10 out of 10 by Don Shisler Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The gentleman that came and did our house was great! You need to give him a raise. Seem to be a very thorough clean this time as well

Report a concern   November 6, 2021 — Rated 10 out of 10 by S.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet looks cleaner than other services I have used

Report a concern   November 6, 2021 — Rated 10 out of 10 by J.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

IngWas a very good clean

Report a concern   November 6, 2021 — Rated 10 out of 10 by K.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very courteous, very knowledgeable employees. My carpet looks brand new and smells so fresh and clean

Report a concern   November 6, 2021 — Rated 0 out of 10 by W.Z. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I’ve been using Zerorez for years and this is the first time I get charged an extra $30 just to do the small apartment hallway, on top of that the cleaning was not done properly, it literally took him 10 minutes to clean 3 rooms, very disappointing service

Report a concern   November 6, 2021 — Rated 10 out of 10 by K.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Keith was thorough and very knowledgeable. My house feels so fresh!

Report a concern   November 6, 2021 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

All stains were removed and the tech was so nice

Report a concern   November 6, 2021 — Rated 10 out of 10 by H.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Amazing experience!


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