- Phone: (214) 372-5326
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based on 84462 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I like that your company makes sure to go the extra mile to make sure customers are satisfied with services.
Your carpet specialist came to my home without a facemask despite seeing me and my wife with our facemask on he never thought to put his own.
I have had my carpet cleaned by your company several time before but this time it felt wet and was still damp the next morning and last of all
I was left a message on my phone asking me to please let your specialist back into my home to retrieve his equipment while he was in my house cleaning my carpets.
I called to get my air ducts cleaned. When the tech arrived, he told me he could not clean ducts that are 30 years old because they would shred. While I appreciate him telling me that, I still had to pay $114 (?) For the trip charge. If I had known that when I scheduled, they would not have come out and I wouldn't be out the money for nothing. I called customer service twice requesting to speak to a manager.
I canceled my carpet cleaning last week as I am still waiting on a call from a manager.
Great service professionals.
Timely and efficient. The one spot I elected to use the Flash Extraction process came out beautifully clean and has not picked up more residue like it was prone to do before the cleaning. The technician was polite and courteous. He moved my area rug outside to clean it and it was nearly dry before he left -- came out really nice too. The products leave a clean scent that is not overbearing. I thought the pricing was fair for basic cleaning -- I felt the Flash Extraction was overpriced for the area size but it did work well. I would use them again in the future!
Friendly and fast
Love the way my carpets look when y’all leave.
The quality of the cleaning and the professionalism of the staff!
Carpet cleaning was fine but the grout cleaning did nothing. It looks the same. Still has visible dirt.
Cleaning associates are always polite and efficient. It is a pleasure to have them come and clean our carpet
Good price and good technician
Technician was very nice; polite respectful and a pleasure to have in our home; plus he did an amazing job!
Excellent job by the technician. Got all the Pet odors out!
Ethan was personable and really knew his product
Ease of making appointment, professionalism of staff.
Job is well done and thorough. Mario is so nice and does a great job.
the technician was friendly and very efficient. He serviced my needs of getting the carpets cleaned.
The service person was very nice and helpful. The carpets came out better than I expected. And it did not take long. Something broke but I am not sure whether the guy knew it broke as he did not say anything. I noticed after he left. But no big deal I was able to glue it back. Overall I was very pleased with the service.
Very good service and cleaning carpet looks great
Very knowledgeable technician
The guys were very professional. They did an excellent job.
Caprice
Ft Worth, TX
g00d service with good follow up for minor problem afterwards
Nice
On time and friendly service. Very pleased with the carpet cleaning!
You got our pet stains out😊
Courteous service!
Carmen did a great job in cleaning our carpet!
Thank you!
Service Techs are excellent.
Carpets look like new again. The fibers are soft again and most of all there is no gunkie build up!
Job well done!