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based on 83929 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Didn’t finish removing stains! Had a technician come back the next day, after a long fought battle, he was 39 minutes late & his equipment broke! We had to leave ‘ he was supposed to wait but he left!!!! Never use you again & going to give you a terrible review online!!!!
Some of the spots are still on the carpet. coffee, etc not pet stains. It took 15 hours or more to dry. The young man was very polite and got busy, but I felt he went too fast. He was here less than an hour. We are having a party or I would ask you to come back and try to get the spots out, better. I don't have time for that, right now.
The carpet does look better, but I feel like the spots could have been treated better and we shouldn't have to wait 15 hours for it to dry. If he had slowed down he could have vacuumed out more water.
Our guy was fantastic. The carpet looks amazing, like new.
I recently had my carpets cleaned which I thought would need to be replaced but the tech did an amazing job at bringing them back to life. I can now enjoy my carpets almost like new again.
Thank you
The gentleman that came was helpful and informative , and he did a good job.
Diamanté, our technician, was outstanding. On time, very polite, did a terrific job.
The cleaning techs are great. Always extremely polite and knowledgeable.
Everything 👍
Good quality service
I love the holistic manner of carpet care and no doubt, the pro technicians!
The employee was very nice and professional!
I like not having the carpet saturated with a solution and water that takes a long time to dry.
Jesse was extremely friendly and did a great job. He was even able to get traffic areas cleaned up nicely. I would highly recommend Zero Res!!
good job on time very pleased with the service
We have used their services for years and are always happy with the Zerorez work and the workers. Professional, quiet, orderly, clean, respectful - all of the above. Highly recommended.
They were able to get a coffee stain out that other carpet cleaners could not.
Technician was very polite and conscientious.
It was quick and easy. Showed up on time and was very informative on additional services that company provides. Our tech was very professional. I will be using Zerorez again.
I paid for the pet treatments and there is still a huge spot, but the technician was very nice
Remove all stains.
One stain in my husband's office did not come out and the candle wax in our bedroom was not removed. I do not think they made an attempt to remove it. That was actually the only stain that I was interested in having removed.
Very good work, fast and efficient
Service was outstanding. Technician acted in a professional manner.
Final product. Good technicians.
The technician was very thorough in cleaning my carpet and friendly. Great customer service
Very thorough and conscientious. Great job!
The technician was wonderful and did a great job.
That it really did clean better than any I’ve seen and it only took twelve hours to dry, not three or for days!
Excellent customer service. Knowledgeable technicians. Friendly and easy to talk to. I realize they’re there to sell the services as well as provide the service, but they offer plausible explanations for different services than what the customer might have originally ordered. I am always extremely happy. Also, the cleaning not only makes the carpet look better, but I am convinced it extends the usable life of the carpet.
Fantastic technician. Very friendly and explained the process very well. Carpet looks great!
Call me for details but bait and switch for pricing & not doing the whole rooms is the start.

On time and efficient. Friendly respectful techs. Clean carpets. Pet stains gone