Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83929 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 9, 2021 — Rated 10 out of 10 by Cheryl Marshall Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Nice

Report a concern   December 9, 2021 — Rated 10 out of 10 by M.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time and friendly service. Very pleased with the carpet cleaning!

Report a concern   December 9, 2021 — Rated 10 out of 10 by Stan Blackburn Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You got our pet stains out😊

Report a concern   December 8, 2021 — Rated 10 out of 10 by N.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Courteous service!

Report a concern   December 8, 2021 — Rated 10 out of 10 by L.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carmen did a great job in cleaning our carpet!
Thank you!

Report a concern   December 8, 2021 — Rated 10 out of 10 by K.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service Techs are excellent.

Report a concern   December 8, 2021 — Rated 10 out of 10 by Glenda Stewart Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets look like new again. The fibers are soft again and most of all there is no gunkie build up!

Report a concern   December 8, 2021 — Rated 10 out of 10 by P.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your friendly and knowledgeable people. I love how clean my rugs and carpets looked after the service, and your associates weren’t pushy like other salesmen

Report a concern   December 8, 2021 — Rated 10 out of 10 by Denise Midgley Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We are very please with Todd's service.
Thank you so much

Report a concern   December 8, 2021 — Rated 10 out of 10 by L.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Makes my carpet look new! Great service! Highly recommend!

Report a concern   December 8, 2021 — Rated 8 out of 10 by C.D. Zerorez Dallas/Ft. Worth
What could we do to improve?

Even though I had them clean grout in hallway, kitchen, and eating area - I thought $500 was a bit high for the job. The only reason I went ahead is the sample area cleaned up nicely. Plus I committed to my wife I was going to get it done.

Report a concern   December 8, 2021 — Rated 9 out of 10 by Tania Reed Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy scheduling, prompt arrival, fair pricing and the carpet look great. Also the technician was very efficient and friendly.

Report a concern   December 8, 2021 — Rated 10 out of 10 by M.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

as usual your service rep was very good and the floor looks great

Report a concern   December 8, 2021 — Rated 9 out of 10 by D.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast,efficient and effective

Report a concern   December 8, 2021 — Rated 10 out of 10 by Angelique Cobb Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The techs have super personalities and are respectful. They do their work and they are on their way. My carpet looks and smells brand new despite kids, dogs and husband.

Report a concern   December 8, 2021 — Rated 10 out of 10 by M.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The product got up much more than I thought possible.

Report a concern   December 8, 2021 — Rated 8 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What could we do to improve?

I was pleased with the results. Carpets look great. The only complaints I had were that the tech showed up a few hours earlier than the appointed time. Fortunately, my husband happened to be home, but I was concerned that we might have had to reschedule. Additionally, we were asked if we wanted to spend another $225 to treat a few stains. We declined, but I thought that was a little steep. I don't know what all goes into that process though.

Report a concern   December 8, 2021 — Rated 10 out of 10 by Karen Herbst Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Work hard to clean

Report a concern   December 8, 2021 — Rated 10 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My representative from Zero Rez was very professional, friendly and he did a great job. I was very pleased at how good my carpet looked

Report a concern   December 8, 2021 — Rated 10 out of 10 by I.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I have used Zerorez three times, simply because they are good at what they do clean carpet. My experence with them have gone exceptionally well. What I enjoy most about the company, is the impeccable service of the technicians that entered my home. They deliver nothing but quality service, company pride, and displayed their own personal touch elegantly. Moreover, each technician demonstrated their expertise and knowledge concering their peoducts and delivered sheer professionalism. Each one is unique in his own right, was full of energy, busiiness and performance readyness, equipped with an award-winning attitude, very polite, friendly, and embodied outstanding mannerism.They are marked with esquisite character that causes you to trust them with your home. I haven't met one that I didn't like and would love to have them back. Nevertheless, each time a tech came out I enjoyed their compamy and conversation. Each technicians did an excellent job in caring for my old carpet and made it look great. I must say that Zerorez's technicians left me ecstatically happy. I highly reccommend them. Yes, I do. And I need to schedule another appointment soon.

Report a concern   December 8, 2021 — Rated 10 out of 10 by M.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician, Evan, was knowledgable and helped me decide what needed to be done. He was professional, punctual, and courteous. The carpet dried in about the time he said it would and he advised us of the donts until it was dry. Not much else you can ask for.

Report a concern   December 7, 2021 — Rated 10 out of 10 by P.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very clean in the rooms that were down! Will definitely use you all again!!!Very nice service man

Report a concern   December 7, 2021 — Rated 10 out of 10 by P.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good service, good result.

Report a concern   December 7, 2021 — Rated 10 out of 10 by K.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jacob was very personable and professional. The carpet looks great-hope it stays that way!
This was my first time to use zero rez and I plan to use them again.

Report a concern   December 7, 2021 — Rated 0 out of 10 by B.O.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I spent over $1000 flushing carpets and topical spray plus cleaning yesterday and still has urine smell.

Report a concern   December 7, 2021 — Rated 10 out of 10 by W.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service was fast and efficient, and the carpet smelled really fresh and looked great.

Report a concern   December 7, 2021 — Rated 10 out of 10 by A.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech courteous and professional

Report a concern   December 7, 2021 — Rated 10 out of 10 by C.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great cleaning of carpet!

Report a concern   December 7, 2021 — Rated 10 out of 10 by M.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Timely and professional.

Report a concern   December 7, 2021 — Rated 10 out of 10 by Robert Holmes Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech was awesome! He got stains out of the carpet that the last tech couldn't.


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