What our clients think of us!

Great experience! Carpet and grout look great. Hardworking and professional and polite service personnel.

Timely, professional, knowledgeable.

My carpet now has a permanent orange stain on it that wasn’t there before (due to the kids’ rollercoaster). No one has contacted me about replacing this carpet or compensation for the damage and so I paid $300 plus $45 tip to have my carpet end up worse off. Super bummed!

All of the associates I interacted with were professional, courteous and went above and beyond to make sure I was aware of the state of my home as well as what they were planning to do and how long it would take. I am now a customer for life!! Thanks so much.

The tech was very professional and thorough with the carpet cleaning. Great service!

Easy to schedule online, the two guys that came to our house were incredibly nice and the service was quick. Our carpet looks amazing! Will definitely use again.

The communication, how prompt, professional, & most of all how amazing my carpet looks afterwards.

My technician was great. Efficient and respectful. He took care of my furniture. On time. I love zerorez!

I had higher expectations for the spots on my rugs to be cleaned. I also expected a fresh, clean smell, which didn't exist after the technician left.

Great customer service

The rep was very professional.

Service and price

The appointment process is very simple and they actually show up in your scheduled time slot. The technicians are very professional and knowledgable. They don't try to upsell you on things you don't need but give great recommendations. I will continue to use this service to keep my carpets in their best condition. Highly recommend!!!

Carpets took over 24 hours to dry completely. Charges were weird compared to what was explained at booking.

Derwin is great

The technician was on-time, did a great job, and talked to us about what to expect. We have a very difficult, long term stain in the carpet and while they worked wonders on it, the tech explained it would probably not come completely out without further treatment. He completed the job efficiently and we are very pleased with the results!

Carpet cleaning process.

There were spots left that I thought should have come out. Were more noticeable afterwards.
I think other companies try harder to spot treat.

Fred was very efficient and thorough - he did a great job getting the pet urine spot out of the carpet and the other 2 rooms looks great! thank you!

The process works ..

The techs are very informative and pleasant. They do a wonderful job on my carpet.

He did a good job.

Great customer service candy clear communication. The tech that did our house was super!! Went above and beyond, and our carpets are stain and oder free

Good service. Easy scheduling.

Quicker drying time and tech was efficient

Safe, efficient and reasonable. Thanks

It was quickly cleaned and did not take long. All the spots and problem areas are totally clean and spotless now! And the best part is I know there is zero residue! Great product and service. My carpets dried quickly too!

-Morgan Hopkins

Thank you for my clean carpets.

Rugs looked “great” while still wet. During the dry time, I saw numerous brown stains that weren’t there before. Either the tech’s machine and hose attachment were leaking during the clean or the tech didn’t know how to operate the vacuum attachment. Had to get my Bissell handheld and clean the brown areas myself. Water was dark brown in the tank were I had to manually clean. Tech also didn’t have drop cloths for hardwoods where the hose was being dragged or corner guards to protect my walls. Been using Zerorez for years. Won’t be anymore. Disappointed. A lot of money for subpar work.

The technician was very knowledgeable and did a super job on the carpets. He went the extra mile to help me with a task that needed to be done before the carpet was wet. Great job!