Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83929 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 18, 2021 — Rated 10 out of 10 by C.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly technician.

Report a concern   December 18, 2021 — Rated 10 out of 10 by J.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional, experienced

Report a concern   December 18, 2021 — Rated 10 out of 10 by D.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The actual service was great and the technician was awesome. They made a missed appointment when the service truck broke down right. I will definitely use them again

Report a concern   December 18, 2021 — Rated 9 out of 10 by Charles Elkins Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quality employees that explain what they will do, and how. They make sure that the job satisfies the customer, not just the service person

Report a concern   December 18, 2021 — Rated 0 out of 10 by K.T. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

2nd visit worked on shower floor only. Left fan blowing to dry created some dust said he would clean it up on return. Was gone about an hour returned saying he had forgotten the fan picked it up left small mess behind. Poor overall job in bathroom still dull no shine. I would like a refund for the bathroom. Yes a second man came thru for five minutes watched the guy and left.

Report a concern   December 18, 2021 — Rated 0 out of 10 by V.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The spots that needed to be cleaned showed up the next day. We are not pleased, at all, with the cleaning job.
Thanks, Name removed

Report a concern   December 18, 2021 — Rated 10 out of 10 by L.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician has shown up on time for the two appointments I have booked. Unlike other companies I have tried that ran very late or in two times just never showed,
They also don’t waste time once they arrive.
Personnel is friendly and courteous.

Report a concern   December 18, 2021 — Rated 7 out of 10 by L.H. Zerorez Dallas/Ft. Worth
What could we do to improve?

My carpet still smell like dog

Report a concern   December 18, 2021 — Rated 10 out of 10 by M.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Response time & very informative people

Report a concern   December 17, 2021 — Rated 10 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech did a thorough job. Got rid of a lot of long set stains.

Report a concern   December 17, 2021 — Rated 9 out of 10 by D.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very clean carpets. Polite friendly staff. Easy to schedule.

Report a concern   December 17, 2021 — Rated 7 out of 10 by C.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

Kinda of expensive. The workers are great though

Report a concern   December 17, 2021 — Rated 10 out of 10 by C.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Not harsh chemicals are used and the process cleans much better than most other carpet cleaners we have tried. Your staff is very friendly also.

Report a concern   December 17, 2021 — Rated 10 out of 10 by K.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Y'all do a great job. Your technician was a hard worker & was very nice.

Report a concern   December 17, 2021 — Rated 10 out of 10 by A.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Like the product- carpet clean, and good service by the technician.

Report a concern   December 17, 2021 — Rated 10 out of 10 by Elizabeth Riye Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service was very great and professionally done.
We're very excited about the service.
Job well done.

Report a concern   December 17, 2021 — Rated 10 out of 10 by B.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was awesome!

Report a concern   December 17, 2021 — Rated 10 out of 10 by K.S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your people curtious and great

Report a concern   December 17, 2021 — Rated 10 out of 10 by G.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast and effective

Report a concern   December 16, 2021 — Rated 10 out of 10 by Nena Camp Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It is probably the best my carpets have looked in years. The tech was very nice and polite and worked a long time. I will definitely use them again

Report a concern   December 16, 2021 — Rated 10 out of 10 by D.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Kind and did an excellent job on my carpets

Report a concern   December 16, 2021 — Rated 10 out of 10 by A.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Work was done at time promised, quickly and with pleasant staff.

Report a concern   December 16, 2021 — Rated 10 out of 10 by C.Z. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

So far so good. Carpets are clean. Waiting to see how well the ScotchGuard repels any future soils. Technician was friendly and thorough.

Report a concern   December 16, 2021 — Rated 10 out of 10 by A.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The servicemen that came out were very professional and kind. They cleaned our rugs and were able to get all of the stain out, the carpets look brand new!

Report a concern   December 16, 2021 — Rated 10 out of 10 by W.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet stains are gone and tech was friendly and professional!

Report a concern   December 16, 2021 — Rated 10 out of 10 by Chad Traver Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Always get that sense of cleanliness once they are done. This is my 3rd time using them.

Report a concern   December 16, 2021 — Rated 10 out of 10 by K.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very efficient and tidy.

Report a concern   December 16, 2021 — Rated 10 out of 10 by Courtney Holt Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech was awesome!! Very helpful with all my questions. Ive had my carpets cleaned by other companies but now they look better than when i moved in!!

Report a concern   December 15, 2021 — Rated 10 out of 10 by E.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very courteous, experienced and knowledgeable.

Report a concern   December 15, 2021 — Rated 10 out of 10 by Ted Nielsen Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the fact that when you leave there are no bad smells


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