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based on 83929 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The clean look
He did what I ask and was quick
I like that there's no harsh chemicals. Techs are always prompt, courteous, knowledgeable and do I'm satisfied with the cleaning results.
The technicians arrive on time and work efficiently. The results are always very good.
Carpet was left damp more than usual. I did do a walk through before the tech left. I noticed the closet was quite damp the next day and the edges as well. The fan was left on for more than 24 hours. It did take longer than the 4-6 hours to fully dry. Other than that the carpet looks great.
Our tech was kind, friendly, helpful & on time!
Knowledgeable, professional techs. State of the art technology. Prompt and thorough.
I have been very pleased with Zerorez after many years of using your services. You are the only carpet cleaning service I use for my home and recommend to my residential clients. As a realtor I have clients who need your services as they prepare to sell their homes. Zerorez is the best.
I have used all the reputable cleaners over the years and none of them did as good a job as Zerorez. The technician took extra care on each room to provide the best cleaning possible.
I couldn't ask for better service. My carpets are cleaner than they have ever been. I will only use Zerorez from now on. Thank you Zerorez.
James did a great job!
Great customer service
I like that fact that soaps and chemicals are avoided and that your ionized water cleaning process really works.
Service was professional and excellent.
The tech was awesome! Very friendly, did his thing and was finished. Great young man!
The carpet is so soft after the cleaning.
Did a great job but was more expensive than the competition. Had a few hidden surprises also
Our technician Demond. Was very good about explaining the process and options.
terrible office management response to needs. very good tech on site. do not ask for more details.
I love how clean the carpet gets and the quick drying process
Tech that came out was very friendly and very thorough in cleaning our carpets. Have used them in The past and they did not disappount us.
The tech was on time, friendly and professional. The tech was also helpful on how to treat future stains. Thank you!
You advertised 1 area of grout cleaning for $89, but when it came down to it, that was for only 75 sq feet. That should be stated up front. My kitchen area was 4x that. Big difference!! Bad advertising!
Professionalism and they do an excellent job. All of the techs have been “over” achievers, and Mario was great! He is now my standard tech.
Very hard working pleasant , informative technician did a great job with our carpets,
Easy to schedule. They call you to confirm. They call you to let you know they are on their way. They are very clear upfront about their pricing. They are professional in taking care of your furniture, walls, etc., so that the carpet cleaning doesn't impact them in any way. The technician was pleasant, quiet, and diligent as he went about his work. He was very thorough.
It’s not necessarily the products but the people that would make me want to share. Marcus was was the tech that came out to clean our carpet, and he was a pleasure to work with.
Arrived early, which I had hoped for. Took care of business. Was very professional.
Great service by friendly technicians
Professional, good cleaning, punctual. Dries fast
Great service and wonderful clean!!!