Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83432 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 24, 2021 — Rated 10 out of 10 by B.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician is always pleasant, professional, and knowledgeable, My carpet looks so great after cleaning.

Report a concern   October 24, 2021 — Rated 10 out of 10 by N.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The friendliness and professionalism of the air duct tech. The quality of the work and the results were amazing!

Report a concern   October 24, 2021 — Rated 10 out of 10 by S.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Outstanding tech, very thorough! On time, courteous and polite.

Report a concern   October 24, 2021 — Rated 10 out of 10 by A.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Timely, good advise and informed about the whole process

Report a concern   October 24, 2021 — Rated 10 out of 10 by Kristina Boone Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything about your company exudes what other companies should strive toward.

Report a concern   October 24, 2021 — Rated 10 out of 10 by A.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My tech was fantastic! He listened to what I needed extra attention on and really took the time to do an awesome job

Report a concern   October 24, 2021 — Rated 10 out of 10 by Sarah Stambaugh Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Works well to clean my home. Service and techs are excellent.

Report a concern   October 24, 2021 — Rated 10 out of 10 by J.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service.

Report a concern   October 24, 2021 — Rated 10 out of 10 by P.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technicians are clearly trained on customer service

Report a concern   October 24, 2021 — Rated 10 out of 10 by Stephanie Clifton Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Know the cost up front and service is great

Report a concern   October 24, 2021 — Rated 10 out of 10 by J.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service man was friendly and efficient

Report a concern   October 24, 2021 — Rated 10 out of 10 by G.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jessie was the very best tech of all that we’ve had from Zerorez. He took his time and this was the first time that out carpet was this clean.

Report a concern   October 24, 2021 — Rated 9 out of 10 by M.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Arrived ahead of schedule. He was courteous and helpful. It only took about 45 minutes to an hour to clean the four rooms.

Report a concern   October 24, 2021 — Rated 10 out of 10 by Ashley Smith Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our carpet looks like new and our technician was excellent!

Report a concern   October 24, 2021 — Rated 10 out of 10 by Michael Martinez Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick, efficient, CLEAN, and Fabian was very helpful in explaining the process. Fabian would make a good trainer-the-trainer. Fabian was very courteous, professional, on time and helpful.

Report a concern   October 24, 2021 — Rated 10 out of 10 by R.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals, carpets were so clean after service

Report a concern   October 24, 2021 — Rated 9 out of 10 by G.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service man was thorough, helpful, snd friendly.

Report a concern   October 24, 2021 — Rated 1 out of 10 by M.W. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

My technician was very kind and efficient. But it didn’t take very long and there is a very bad smell on both carpets that weren’t there before it’s smells like chemicals and dirt. If the stains weren’t going to come out I wish he would of said we can’t make it look any better and not cleaned them. I won’t be using this company again but again the tech was kind.

Name removed

Report a concern   October 23, 2021 — Rated 9 out of 10 by Linda Conard Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The gal was quite good about explaining things to me
Plus your procedure made it so my carpet dried fast than I thought it would.

Report a concern   October 23, 2021 — Rated 10 out of 10 by G.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Mario did a wonderful job. Everything was perfect.

Report a concern   October 23, 2021 — Rated 10 out of 10 by Vanessa Savoy Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet looks FANTASTIC! The pet spots are going. We’ll see if they “appear” soon. I have confidence they won’t.

The technician was very friendly and went immediately to work. When he was finished he advised to wait at least six hours before putting furniture back. He was very informative!

Report a concern   October 23, 2021 — Rated 10 out of 10 by Dorothy Polk Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our carpet cleaning person was excellent. He explained the procedure before starting and was thorough with the cleaning.

Report a concern   October 23, 2021 — Rated 8 out of 10 by T.L. Zerorez Dallas/Ft. Worth
What could we do to improve?

Be more informative

Report a concern   October 23, 2021 — Rated 10 out of 10 by L.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very efficient- good automated reminders, friendly and competent technician

Report a concern   October 23, 2021 — Rated 10 out of 10 by T.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The price and method of cleaning you use.

Report a concern   October 23, 2021 — Rated 10 out of 10 by Margaret Center Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zero Rez always does a great job. Technician was very professional!

Report a concern   October 23, 2021 — Rated 10 out of 10 by B.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Got my carpets clean and the technician was great to work with. Very kind courteous

Report a concern   October 23, 2021 — Rated 10 out of 10 by R.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very happy with the service

Report a concern   October 23, 2021 — Rated 10 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything

Report a concern   October 23, 2021 — Rated 10 out of 10 by Jana Jones Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Reasonable prices and reliable service. The technician was respectful and hard-working.


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