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based on 83430 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We have used Zerorez for carpet cleaning for a while now, always great service and great result. Just had carpet cleaned yesterday, again great service and great result. Need to add, Todd the technician who did the job was awesome...professional, friendly and thorough w/ doing the job.
The service was great and the technician excellent!
No 10s when y’all just cleaned on Friday. One day does not a 10 make. Areas which were serviced are clean. Hope we’re not disappointed.
The young man was very eager to please me and do a good job. I asked him to go over a couple of spots and he happily did. I had a recliner cleaned. The back of it, where my back touches the back if sit in it, had a line down it when it dried. I called and you sent him out again and he went over the back of the chair only. The line is gone and I am pleased with the results. He was very nice and did not seem upset that he had to return.
Fast and great job on my carpet.
The carpets looked amazing.
Thank you
Prompt service. Our Tech, Evan, was courteous and efficient and I would highly recommend. Our carpet looks great.
Pam Davidson
Better odor removal.
Very professional my carpet looked and smell so good
Overall cleaning is really good - I think the best... BUT I cannot under any circumstances endorse the Flash cleaning. It left a worse ring around my stain. It's expensive and while it worked on the stain itself, it left a ring around the stain making it much more obvious. The risks were not explained, only the benefits, or I would never have done it. Called to have it fixed twice, and customer service reps didn't listen and even argued with me. I had to require a manager to engage. They wanted to charge me to remedy a problem they created, so I had to explain numerous times this wasn't something I should have to pay for a return visit to handle. Finally, they did come out the two additional times. at no charge. The second time it is a bit better, but not great, which they blame on past use of some kind of stain spray. That could be a reason, as I'm sure years ago I sprayed it with probably an enzyme spray, but that risk should have been explained as part of the original discussion. They asked me sign a waiver for that specific area because they can't do more. I did. But I have to warn others to ask a lot of questions before saying yes to Flash treatment. I also learned that the only thing to use on your carpets for a stain you treat should be white vinegar and water mixed.
The products they use.
Everything which is why I bypassed all the other companies and went straight to Zerorez!
The best there is around
Great service!!!
Great communication and nice technicians - and great job on the carpet and floors!
Bobby was great! He was super patient and waited for us and made great recommendations.
This was our first service with ZeroRes. Our gentleman was very informative and professional. He did a great job! We will definitely use them again!
Prompt and polite personnel , carpet was nice and clean !
The tech was professional and the carpets looked great!
The carpets were really nice when the technician was finished
Your technician really tried to get all the stains out.
Nice work.
There is no question on the quality in cleaning. I can tell the differences between areas not clean vs clean. The areas not clean usually are areas where heavy furniture is at. I feel the carpet is clean to my feet and the appearance is nice. Old spots are being removed and some it will take with time. It is my intention to have my carpet cleaned for about 6 months straight since It has been a while my carpet has been cleaned. I will then move into a quarterly routine. The guys who come to clean are very nice and very respectful.
Awesome service! Couldn’t be happier with the way our carpet turned out! Would definitely recommend!
All about scheduling being unpredictable,tile floor is not an acceptable cleaning. Your solution and equipment apparently are not adequate for all jobs. Hit or miss clean , totally unacceptable. Spots of powder solution here and there. Grout dirty here and there. Some dirt still on tiles. Bad way to clean tile floors. Please advise solution. Also I received no receipts for my 2 checks I paid the workers yesterday.
Great service! Walk you through the entire process and very thorough cleaning!
Quick, on-time service and the carpets looked great. Thanks!
The products work great and the technicians are always nice courteous and professional .They take the time to explain what they will be doing and they always do a great job.
Prompt service and explanation of what he was doing

Excellent job. Carpet was cleaned in a timely manner. Looks so much better. Will definitely use them again.