- Phone: (214) 372-5326
- Visit Website
based on 83929 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The work was very bad. Everything the company Zerorez promise is not true. To clean four rooms and the stairs the technician spent less than one hour and half. That tells us about the quality of the job to do it quickly there are many stains on the carpets and stairs that were not cleaned. The carpets and stairs need more deeply cleaning and time than what was done. This job was very expensive for the result so bad that it was done.
All great. Thank you.
Cleaned grout but not satisfied with job done - not satisfied with results.
Great tech, great communication.
No fragrance and it cleans exceljebt
The above provider was very friendly and respectful and my carpets looked fresh and clean.
Service technicians are always courteous and prompt. Cleaning and spot removal is outstanding!
My carpet and sectional look better than new. I have never had this kind of service from other companies. Thank you!!
I have used zerorez for my last two homes from the floors to the upholstery and tile. No heavy residue clean fresh smell and keeps my floors and furniture is looking like new
Service is timely - quick appointment date. Excellent service performed professionally. Friendly service techs. Pet friendly and house smells refreshed not detergent filled.
Because of the professionalism of your employee I plan to use your services again. I hope all of your employees show the professionalism this young man did.
Type of cleaning provided, fresh smell it gave to our space, knowledgeable and friendly cleaning techs (he worked his butt off all day at our facility-without a break). Will be having them back at least once a year and recommending them to others! Great job to Bo & his team!!!!
The BEST CLEAN hands down! I'm always happy. Carpet is clean, fluffy and fresh.
Your appointments are timely and the timeframe is always adhered to the staff I’ve dealt with in Texas are amazing the work is excellent there on time they’re thorough they’re very polite safety forward I can ask for a better service⭐️⭐️!!
Your technician was very thorough, work quickly and do a great job cleaning our carpets.
Awesome staff. Kind and professional.
Best job on the carpet. Dries fast. Perfectly cleans.
Lasts almost 6 months.
I do not like that they have a tip line. Not okay for this type of service.
Will always recommend to others.
I need my carpet reclean did not do the job as they did before. Or I will need to call for a refund very disappointing
We had an awesome experience with you guys. The technician was absolutely the best. He did a great job and my carpets and tile look so good!!
The grout looks great! We will definitely use you again and will clean our laundry room too!!!
Why is my carpet look terrible and feels all crusty The guy was nice however...my carpet looks terrible
😔
No chemicals, very nice clean and friendly, knowledgeable staff. Our carpet is just like the day we had it installed. Everything smells so clean, too! Quick dry so we didn’t have to wait forever to put our house back together.
Carpet looks clean. Way cleaner than some of the other companies we used in the past and does not have a crunchy feeling when stepped on.
Did a good job. I would recommend having the techs wear disposable shoe covers inside the house. It didn't make sense that they were spreading outside dirt from their shoes all over the house while cleaning the carpet.
Amy scheduled my appointment on the phone, and was pleasant to deal with.
Great product, service, people!
Technician very professional and hardworking!
Be more honest about the drying time. We were told 6 hours. We've now passed 28 hours and it's still wet, so we can't go in the rooms or move any of the furniture back into the rooms.
The technician was a very polite and respectful man... no complaints there.
My carpets are always cleaned well but the cost is too high
Technician showed up without wearing a mask.
Almost 36 hours later, carpet is still too damp in some places to put furniture back. I cancelled an event in my home because I couldn’t prepare.
Friendly knew what he was doing and did a great job
I have used Zerorez for many years and have always been happy with your services. The technicians are always very polite and thorough with their work.