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based on 83929 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The man doing the cleaning was very cordial and the carpets looked really clean. The only thing is I had to tell him to move two light recliners off the rug and onto the tile or he would have just cleaned around them. I guess I have to tell your employee what furniture I need moved before they start. I am a Senior and cannot move or lift heavy furniture. I did remove all the small items off the rugs. Overall he did a good job and the rugs were not left soaking wet which was good.
Paul was at it the minute he walked in the door. He knew his business and how to get it done. He was polite, easy to talk to and had a great sense of humor. However, he was a top notch pro at cleaning the grout in our tile. It looks like its new and is sealed to last, worth the time and money to have done. Thanks
Technician worked hard to clean a really poor carpet and tile floor grout. But this technology really didn’t do much. It’s true the carpet is cleaner overall and not crunchy like other cleaners leave it, but most stains remained and the grout didn’t clean at all. Then grout looked better when it was still wet, but after it dried it looked just as bad as it was to begin with. A can of stain master carpet cleaner removed spots ZeroRez didn’t.
I cannot remember the name of the tech who cleaned our carpet, but he was a very nice man and did an outstanding job! We previously have only used two other well know carpet cleaning companies where we live in the DFW area, and I was never very impressed. However, Zerorez did an amazing job, and I will use them ONLY from here on out. Our carpet looks incredible, even the area where our senior dog had diarrhea. Thank you Zerorez! You are my go to carpet cleaner forever!!
Chemical free cleaning
The technician was on time she was courteous polite and very helpful did a very thorough job
Our carpet looks great and the technician was professional and friendly. Great job!
The service was pricy, but my carpets look amazing
Gets it clean, makes it look new
The young man that cleaned our carpets was great, but our carpets smell worse than they did before the zero rez cleaning.
Always on time
My carpet, upholstery, and tile are about 20 years old, but now they look like we’ve had them for around 5 years! We have had them cleaned by different companies over the years but they never looked this good.
The Zerorez technician was efficient and explained the processes before cleaning. He verified the services and cost, as well. He took before and after photos and the difference was startling! We will never use any other company.
My sectional smelled so clean afterward.
Everything
Very good service and the house smelled fresher and cleaner
Did a fantastic job.
Liked the person who came to the house. Answered questions. Knowledgeable. Thorough.
I’ve had Zerorez to my home multiple times for carpets and upholstery. I’ve never had the same technician twice however each one has been very courteous professional and knowledgable. It’s the only Company I will call for carpet and upholstery cleaning..
The gentleman was polite, informative and showed me areas he wanted to bring to my attention.
The technician was great. He was very nice and explained everything he was doing.
The service was spectacular! The technician was very professional and punctual. He explains the process and made sure we were satisfied. Our carpets look great. I would highly recommend ZEROREZ!
There were residual stains from a marron couch that previous cleaners could remove. Your water/soap solution worked.
Love Zerorez
David did a superior job. The carpet is 27 years old and it looks great. He was able to remove dark spots where we walk a lot. He didn't leave any streaks like some have done. He was quick and efficient. He did a got job getting the moisture out of the carpet so that it dried quickly. We were pleased all of the way around.
I am pleased with the results. The carpet for the whole house is clean and all spots are gone. The men who performed the service were extremely friendly and professional. They explained everything that they were going to do and walked the whole house with both before and after. I couldn't ask for more
Jeremy was outstanding. Did an excellent job.
Very friendly and helpful customer service. Floors look much better and I appreciate the eco friendly products. However, I do feel there a few areas that could have looked better if the technician had taken the time to go over one more time.
Great customer service.
The service provider was very courteous and did the carpet cleaning very efficiently. Thank you.
Our carpet never looked better, and the dog smell is gone!!!