Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83430 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 1, 2021 — Rated 8 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

Not sure that my tech's equipment was working properly

Report a concern   December 1, 2021 — Rated 10 out of 10 by Stephanie Mishou Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technicians are always so friendly and knowledgeable and do a fantastic job.

Report a concern   December 1, 2021 — Rated 10 out of 10 by D.D.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet is clean

Report a concern   December 1, 2021 — Rated 10 out of 10 by E.D.L.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time and professional

Report a concern   December 1, 2021 — Rated 5 out of 10 by K.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The serviceman seemed nice and friendly but when I went upstairs to ask home something he was going through my daughters dirty laundry hamper. When my daughter got home she asked if I put stuff in her dresser as the drawers were slightly open. I asked her to check to she if anything was missing, especially her money she keeps in her cabinet and she couldn’t tell as she doesn’t keep a running total.

The work was good and carpets look good, but I would not trust to have him back in my house.

Report a concern   December 1, 2021 — Rated 10 out of 10 by R.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Love the idea that you can clean carpets with no chemicals. Service person courteous, professional and efficient. I’ve used your service several times, always with great results.

Report a concern   December 1, 2021 — Rated 2 out of 10 by T.W. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Tech was amazing and so nice. However, my room that I paid extra for pet odors still smells. Almost like it was never cleaned.

Report a concern   December 1, 2021 — Rated 10 out of 10 by J.V.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy of scheduling, quick in and out, great customer service.

Report a concern   December 1, 2021 — Rated 10 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

That your techs don’t try and upsell you on unnecessary additional services.

What I did not like was being presented with the online option of leaving a tip, and I felt kind of bad not leaving him one (he certainly deserved it). I feel strongly however, that YOU should pay your employees a sufficient wage so they do not have to depend on tips.

Report a concern   December 1, 2021 — Rated 10 out of 10 by F.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Love the services , the choices for cleaning your carpet are great from protecting the carpet , deodorizing them and antibacterial ingredients if you want it

Report a concern   December 1, 2021 — Rated 10 out of 10 by Casey Williams Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service was great but Bo was the best. He helped in everyway and was so quick to come out when we needed him to! I would suggest you guys to my business and personal friends!

Report a concern   December 1, 2021 — Rated 10 out of 10 by Wendy Henley Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service and wonderful clean!!!

Report a concern   December 1, 2021 — Rated 10 out of 10 by D.R.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The clean look

Report a concern   November 30, 2021 — Rated 10 out of 10 by M.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

He did what I ask and was quick

Report a concern   November 30, 2021 — Rated 10 out of 10 by A.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that there's no harsh chemicals. Techs are always prompt, courteous, knowledgeable and do I'm satisfied with the cleaning results.

Report a concern   November 29, 2021 — Rated 10 out of 10 by C.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technicians arrive on time and work efficiently. The results are always very good.

Report a concern   November 29, 2021 — Rated 6 out of 10 by L.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Carpet was left damp more than usual. I did do a walk through before the tech left. I noticed the closet was quite damp the next day and the edges as well. The fan was left on for more than 24 hours. It did take longer than the 4-6 hours to fully dry. Other than that the carpet looks great.

Report a concern   November 29, 2021 — Rated 10 out of 10 by J.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our tech was kind, friendly, helpful & on time!

Report a concern   November 29, 2021 — Rated 10 out of 10 by B.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Knowledgeable, professional techs. State of the art technology. Prompt and thorough.

Report a concern   November 29, 2021 — Rated 10 out of 10 by B.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I have been very pleased with Zerorez after many years of using your services. You are the only carpet cleaning service I use for my home and recommend to my residential clients. As a realtor I have clients who need your services as they prepare to sell their homes. Zerorez is the best.

Report a concern   November 29, 2021 — Rated 10 out of 10 by J.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I have used all the reputable cleaners over the years and none of them did as good a job as Zerorez. The technician took extra care on each room to provide the best cleaning possible.
I couldn't ask for better service. My carpets are cleaner than they have ever been. I will only use Zerorez from now on. Thank you Zerorez.

Report a concern   November 29, 2021 — Rated 10 out of 10 by Kimberly Catching Zerorez Dallas/Ft. Worth
What do you like about our products and services?

James did a great job!

Report a concern   November 29, 2021 — Rated 10 out of 10 by C.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great customer service

Report a concern   November 29, 2021 — Rated 10 out of 10 by Steve Chadick Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that fact that soaps and chemicals are avoided and that your ionized water cleaning process really works.

Report a concern   November 28, 2021 — Rated 10 out of 10 by Lisa Gray Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was professional and excellent.

Report a concern   November 28, 2021 — Rated 10 out of 10 by G.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech was awesome! Very friendly, did his thing and was finished. Great young man!

Report a concern   November 28, 2021 — Rated 10 out of 10 by Elizabeth Phillips Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet is so soft after the cleaning.

Report a concern   November 28, 2021 — Rated 10 out of 10 by B.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Did a great job but was more expensive than the competition. Had a few hidden surprises also

Report a concern   November 28, 2021 — Rated 10 out of 10 by Michelle Guerra Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician Demond. Was very good about explaining the process and options.

Report a concern   November 28, 2021 — Rated 0 out of 10 by T.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

terrible office management response to needs. very good tech on site. do not ask for more details.


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