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based on 83430 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your technicians are always so friendly and knowledgeable and do a fantastic job.
My carpet is clean
On time and professional
The serviceman seemed nice and friendly but when I went upstairs to ask home something he was going through my daughters dirty laundry hamper. When my daughter got home she asked if I put stuff in her dresser as the drawers were slightly open. I asked her to check to she if anything was missing, especially her money she keeps in her cabinet and she couldn’t tell as she doesn’t keep a running total.
The work was good and carpets look good, but I would not trust to have him back in my house.
Love the idea that you can clean carpets with no chemicals. Service person courteous, professional and efficient. I’ve used your service several times, always with great results.
Tech was amazing and so nice. However, my room that I paid extra for pet odors still smells. Almost like it was never cleaned.
Easy of scheduling, quick in and out, great customer service.
That your techs don’t try and upsell you on unnecessary additional services.
What I did not like was being presented with the online option of leaving a tip, and I felt kind of bad not leaving him one (he certainly deserved it). I feel strongly however, that YOU should pay your employees a sufficient wage so they do not have to depend on tips.
Love the services , the choices for cleaning your carpet are great from protecting the carpet , deodorizing them and antibacterial ingredients if you want it
The service was great but Bo was the best. He helped in everyway and was so quick to come out when we needed him to! I would suggest you guys to my business and personal friends!
Great service and wonderful clean!!!
The clean look
He did what I ask and was quick
I like that there's no harsh chemicals. Techs are always prompt, courteous, knowledgeable and do I'm satisfied with the cleaning results.
The technicians arrive on time and work efficiently. The results are always very good.
Carpet was left damp more than usual. I did do a walk through before the tech left. I noticed the closet was quite damp the next day and the edges as well. The fan was left on for more than 24 hours. It did take longer than the 4-6 hours to fully dry. Other than that the carpet looks great.
Our tech was kind, friendly, helpful & on time!
Knowledgeable, professional techs. State of the art technology. Prompt and thorough.
I have been very pleased with Zerorez after many years of using your services. You are the only carpet cleaning service I use for my home and recommend to my residential clients. As a realtor I have clients who need your services as they prepare to sell their homes. Zerorez is the best.
I have used all the reputable cleaners over the years and none of them did as good a job as Zerorez. The technician took extra care on each room to provide the best cleaning possible.
I couldn't ask for better service. My carpets are cleaner than they have ever been. I will only use Zerorez from now on. Thank you Zerorez.
James did a great job!
Great customer service
I like that fact that soaps and chemicals are avoided and that your ionized water cleaning process really works.
Service was professional and excellent.
The tech was awesome! Very friendly, did his thing and was finished. Great young man!
The carpet is so soft after the cleaning.
Did a great job but was more expensive than the competition. Had a few hidden surprises also
Our technician Demond. Was very good about explaining the process and options.
terrible office management response to needs. very good tech on site. do not ask for more details.

Not sure that my tech's equipment was working properly