- Phone: (214) 372-5326
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based on 83928 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly, knowledgeable and thorough technician. Kept me informed every step of the way, and the carpet looks and smells great!
Don't use chemicals that leave residue
the man who did the work was very friendly and efficient. thank you!
Furniture cleaning
On time and service completed
Technician was awesome. Really did a great job on my carpet. Really like the products you use.
Clean and fast, it's not soapy and full of chemicals.
You provided everything I expected for a good price.
Have expressed my disappointment more than once, and what needs to be done to correct the problem.
Will post on GMT as well!!!
Love how clean it feels and smells.
Carmen spent a lot of time on a particularly stubborn spot on the headrest and cleaned it up perfectly.
Professionalism, friendliness of technicians, no residue in cleaning.
Very likely they did a great job!
The service was outstanding! Evan was very thorough and made my clients new home move in that much more perfect. I received nothing but gratitude and praise on his professionalism.
They were able to get me on the schedule even at the last minute. Another reason I continue to use and recommend Zerorez.
Tech was professional and friendly. Service was wonderful and I will definitely be using Zerores again.
Punctual; got job done; courteous; businesslike; no harsh chemical odor; fairly quiet
You were unable to get my 2 chairs clean after two attempts. So I would not recommend your company for upholstery cleaning.
Prompt and effective service.
Amy was incredibly kind and helpful when we called late on 1/14/22 with concerns about accidental spillage on new carpeting. She went above and beyond in setting up an appointment for us for next day.
Edwin came at midday and worked on stain removal in 2 rooms. He was obliging, answered questions, and explained what results we might expect. He did a very good job.
Thanks to both employees who are a credit to your company.
My tech did a great job & my floors look great! I have already told 3 friends about it & Zerorez.
Very professional and very patient thank you so much
I absolutely love that there isn’t a STRONG chemical smell and it is safe for pets. It didn’t take terribly wrong. Jeremy our technician was super efficient and so cool. Would highly recommend!!!
Wasn’t impressed with the tech. We have had much friendlier ones in the past. She also didn’t wear booties on her shoes.
Very informative tech named JP (Jesse) and he did an amazing job cleaning our bedroom carpet and sectional!
Nice young man doing my carpets, very personable, friendly and knowledgeable
Service and price
The product that are used works!
The technicians do an outstanding job! They are very polite and explain everything very well. My husband and I were very pleased with the results.
The upselling of more expensive services was annoying.
Timely service. Up front knowledge of pricing and no “surprise” extra costs. Respectful staff.
I was very impressed with the technician's (Lukeem) knowledge and expertise. He was also able to explain everything that he was doing and why. I was able to get scheduled quickly and easily. I have already been telling friends about the great service I received for thorough ductwork, coils, blowers, etc. for my home.
Thank you,
Robin A