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based on 83928 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very nice and friendly employee, extremely efficient, gave us all the information we needed to know verbally. And in a way that we could understand easily, on time, very respectful of our home, very knowledgeable, extremely convenient
The quick appointment availably, which added in my severe allergies from pet dander being remedied. The onsite technician was absolutely great with providing the service I needed for my specific need. He provided knowledge on eliminating the pet dander in the room I reside in at a family's home. Although I'm allergic to dogs, I was never in close proximity to them prior and so the technician's was greatly appreciated.
The service was quick, and I noticed a difference immediately. Without Zerorez providing stellar carpet cleaning, I know I would be back in urgent care with allergies and another sinus infection.
Friendly technician, good work and timely
They’re non toxic
Easy to schedule online, service provider arrived on time and did a great job cleaning our carpets!
Outstanding job , brilliant service tech
Always on time, very professional and they do a great job!
Jacob was excellent! He worked through our entire house in just a few hours and was very friendly and professional.
The first man it’s led with was not the one who did the work & he didn’t follow my original directions.
A few weeks ago, Javier cleaned my carpet and yesterday he cleaned my porcelain tile floors. The carpet and tile look great and Javier is exceptional!
Great service and very professional service technician.
I have already recommended Zerorez to everyone. Everyone.
You came out to re-service my carpet after I complained of a bad odor following the first cleaning in all three rooms. One of the rooms still has a pretty foul odor. I would like a call to discuss options and what could be causing this very concerning issue. My phone number is +Phone number removed5. 1019 Greenbriar Lane, Duncanville, TX 75137. Thank you.
Last name removed
My tech CJ was very informative and very educated! I will be getting more rooms done and will ask for CJ!
We have been Zerorez customers for many years when we were living in California. We moved to Texas eight years ago and have continued to use your services.
We like your products because they get the job done. They clean the carpet well and refreshes the entire room. The carpet is not saturated with water and dries very quickly.
We were very, very pleased and satisfied with the technician, Eric B. He was pleasant, professional and went right to work as soon as he arrived. He did an awesome job on our carpets. He cleaned each room thoroughly before moving to the next. It's very obvious that he cares about the quality of his work. Trust us, we know an efficient carpet technician when see one!! We will not hesitate to ask for him the next time our carpets need cleaning!!!
Excellent technician!
On time, thorough, professional
Alberto was very professional and did a great job.
the girls that did the scheduling were very helpful and polite.
I like the whole process of Zerorez and. the fact that it leaves no detergents in the carpet.
First, my name is Antoinette please correct in your system. I was very pleased with the service and the technician, Albert. He did a very thorough job and I will request his service in the future. Scheduling was very convenient and worked well with my calendar. Technician was timely and courteous. This was my first, but not last time, I used your service. I would happily recommend to my family and friends.
ZeroRez did a terrific shop of cleaning my kitchen floor tile and grout.
Prompt and efficient.
The courtesy and knowledgeable service guy who explained what he would be doing and even showed us pictures of what the vents looked like after he finished cleaning them.
on time and informative
Great results and friendly/knowledgable technicians
Very professional staff
Keep me informed when coming, polite technicians & everything explained before starting job.
Was charged $200 to clean a 8x10 rug but only $100 to clean 4 entire bedrooms. Ambiguous pricing and an unwillingness from management to rectify a simple transactional dispute.
I have been using Zerorez for a few years now and have always been happy with the service and also the technicians have been friendly and courteous.
Professional friendly. Carpet looks great.