Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83430 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 10, 2021 — Rated 10 out of 10 by Marcia Harbour Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was very nice; polite respectful and a pleasure to have in our home; plus he did an amazing job!

Report a concern   December 10, 2021 — Rated 10 out of 10 by Gary Gardner Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent job by the technician. Got all the Pet odors out!

Report a concern   December 10, 2021 — Rated 10 out of 10 by S.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Ethan was personable and really knew his product

Report a concern   December 10, 2021 — Rated 10 out of 10 by T.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Ease of making appointment, professionalism of staff.

Report a concern   December 10, 2021 — Rated 10 out of 10 by J.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Job is well done and thorough. Mario is so nice and does a great job.

Report a concern   December 10, 2021 — Rated 10 out of 10 by Lori Crump Zerorez Dallas/Ft. Worth
What do you like about our products and services?

the technician was friendly and very efficient. He serviced my needs of getting the carpets cleaned.

Report a concern   December 9, 2021 — Rated 9 out of 10 by Denise Nahar Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service person was very nice and helpful. The carpets came out better than I expected. And it did not take long. Something broke but I am not sure whether the guy knew it broke as he did not say anything. I noticed after he left. But no big deal I was able to glue it back. Overall I was very pleased with the service.

Report a concern   December 9, 2021 — Rated 10 out of 10 by Billie Logan Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very good service and cleaning carpet looks great

Report a concern   December 9, 2021 — Rated 10 out of 10 by Deana Wells Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very knowledgeable technician

Report a concern   December 9, 2021 — Rated 9 out of 10 by Caprice Bohr Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The guys were very professional. They did an excellent job.
Caprice
Ft Worth, TX

Report a concern   December 9, 2021 — Rated 10 out of 10 by R.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

g00d service with good follow up for minor problem afterwards

Report a concern   December 9, 2021 — Rated 10 out of 10 by Cheryl Marshall Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Nice

Report a concern   December 9, 2021 — Rated 10 out of 10 by M.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time and friendly service. Very pleased with the carpet cleaning!

Report a concern   December 9, 2021 — Rated 10 out of 10 by Stan Blackburn Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You got our pet stains out😊

Report a concern   December 8, 2021 — Rated 10 out of 10 by N.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Courteous service!

Report a concern   December 8, 2021 — Rated 10 out of 10 by L.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carmen did a great job in cleaning our carpet!
Thank you!

Report a concern   December 8, 2021 — Rated 10 out of 10 by K.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service Techs are excellent.

Report a concern   December 8, 2021 — Rated 10 out of 10 by Glenda Stewart Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets look like new again. The fibers are soft again and most of all there is no gunkie build up!

Report a concern   December 8, 2021 — Rated 10 out of 10 by P.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your friendly and knowledgeable people. I love how clean my rugs and carpets looked after the service, and your associates weren’t pushy like other salesmen

Report a concern   December 8, 2021 — Rated 10 out of 10 by Denise Midgley Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We are very please with Todd's service.
Thank you so much

Report a concern   December 8, 2021 — Rated 10 out of 10 by L.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Makes my carpet look new! Great service! Highly recommend!

Report a concern   December 8, 2021 — Rated 8 out of 10 by C.D. Zerorez Dallas/Ft. Worth
What could we do to improve?

Even though I had them clean grout in hallway, kitchen, and eating area - I thought $500 was a bit high for the job. The only reason I went ahead is the sample area cleaned up nicely. Plus I committed to my wife I was going to get it done.

Report a concern   December 8, 2021 — Rated 9 out of 10 by Tania Reed Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy scheduling, prompt arrival, fair pricing and the carpet look great. Also the technician was very efficient and friendly.

Report a concern   December 8, 2021 — Rated 10 out of 10 by M.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

as usual your service rep was very good and the floor looks great

Report a concern   December 8, 2021 — Rated 9 out of 10 by D.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast,efficient and effective

Report a concern   December 8, 2021 — Rated 10 out of 10 by Angelique Cobb Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The techs have super personalities and are respectful. They do their work and they are on their way. My carpet looks and smells brand new despite kids, dogs and husband.

Report a concern   December 8, 2021 — Rated 10 out of 10 by M.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The product got up much more than I thought possible.

Report a concern   December 8, 2021 — Rated 8 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What could we do to improve?

I was pleased with the results. Carpets look great. The only complaints I had were that the tech showed up a few hours earlier than the appointed time. Fortunately, my husband happened to be home, but I was concerned that we might have had to reschedule. Additionally, we were asked if we wanted to spend another $225 to treat a few stains. We declined, but I thought that was a little steep. I don't know what all goes into that process though.

Report a concern   December 8, 2021 — Rated 10 out of 10 by Karen Herbst Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Work hard to clean

Report a concern   December 8, 2021 — Rated 10 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My representative from Zero Rez was very professional, friendly and he did a great job. I was very pleased at how good my carpet looked


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