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based on 83926 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The two gentlemen that came out did a very professional job! They wore shoe coverings and put baseboard protectors down throughout the house. My carpets looked new when they finished. See you next time!
I can always count on Zerorez for great service and friendly, knowledgeable personnel. They were particularly sensitive and helpful when they learned of my husband’s illness.
: first time customer...One spot treatment = 3 hours! (First van malfunctioned)...$300 for one spot treatment with no discounts even to delays of waiting for a second van to arrive. Polite and competent tech but too pricey for small area treated
Great service !
My carpet looks great too!
Technician was very good to
explain what he was doing and what products he was using.
He would have me come into the rooms and show me how they looked while he was working.
The company sent me messages to let me know when they would arrive and they were right on time.
I was very pleased and will definitely use them again as well as recommending them to others.
Thank you!
The professionalism and through knowledge of my technician, Alberto Gamero. He was outstanding in every respect. He did a great job of explaining to me what was going to be done and helped me move a couple of pieces of furniture. He was extremely careful in everything that he did at my house. The cleaning process was amazing and even the couple areas of concern were totally clean to look like new. I have already recommended Zerorez to a couple of people and told them to ask for Alberto Gamero to be their technician.
quick and very nice results
The technician was great. I was extremely disappointed in your pricing. Quoted $150 and it ended up being over $400. Too many other options with much better pricing.
Evan was very professional and personable, he did a terrific job and our carpets look great!
Service is always professional and accommodating! I have used Zeroez for my home for several years and now the church as well. No complaints but high appreciation!
Jesse was fantastic!
Very professional and on time
My house was left in a mess by service man; also, when I tried to turn on my heat last night, I discovered I have no heat. It was working before the service call.
It made my carpets look new.
Service providers are always very careful and mindful. They are knowledgeable about services being provided and offer great solutions.
We've enjoyed and appreciated all work!
Service providers are always very careful and mindful. They are knowledgeable about services being provided and offer great solutions.
We've enjoyed and appreciated all work!
Carpets came out clean and fresh. The person cleaning was personable and friendly.He was knowledgable of the products and procedures. i highly recommend Zsrorez.
Quick response to the appointment. Professional Tech and a job well done
Courteous and professional employee. I am sure that when my ares rugs come back they will look as good as new. My fighter was very pleased with their work.
Excellent service.
The guy who cleaned was amazing. Explained things. Gave advice. Did an excellent job.
No chemicals
Your tech -- Isis was awesome. She got out a pet urine stain that had been there for 2 years and was not gotten out by one of your prior techs. The stain did not come back after it dried.
Cheers for Isis!
Prompt, courteous and professional.
Appointment was easy to make, they showed up on time, explained everything to me including any extra costs, were completed in the time that they said they would be and the carpet looks great!
Very disappointed with duct cleaning and carpet cleaning both. Not satisfied at all! carpet and area rug both were not cleaned and have doubt on ducts too since technician told me it might be not cleaned as it shows in the picture, how is that possible? That means he showed me wrong picture and not my home's ducts. also he told me he will forward all the pictures and videos to me which he did not accept one small video which he did in front of me. That put me with QUESTION MARK?
I was about to refer two of my friends for this service but WILL NOT any more. They were waiting for my experience with you guys.
Jesse was wonderful and so good with our dogs ! Even when one of them kept trying to "eat" his vacumn ! He also did a GREAT job.
I love the ease of scheduling, the appointment reminders - staff is so nice. The technician that came to my home was very nice and professional and did a great job!! I love the way you take care of your customers!
Everything dried very nicely and the pet odor is gone! Diamonte was very helpful, with great tips for future pet incidents. Thank you!!!
The technicians attention to details and their ability to share helpful tips on how to preserve your carpet. A real asset to your organization.
We liked the service very much. Very professional, very fast, and the quality of the result was very good. The technician explained the service very well, did the job fast, and took care of details we did not see before.