Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83926 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 2, 2022 — Rated 10 out of 10 by Y.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very quick, friendly service and I was satisfied with the results!

Report a concern   March 2, 2022 — Rated 10 out of 10 by D.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Safe for pets.

Report a concern   March 1, 2022 — Rated 10 out of 10 by S.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good stuff!!

Report a concern   March 1, 2022 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Hector was very polite and on time. He removed stains efficiently.

Report a concern   March 1, 2022 — Rated 9 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The lady who came to my house was very professional

Report a concern   March 1, 2022 — Rated 10 out of 10 by Jennifer Fanucci Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love how clean my house smells once my carpets are clean. I actually watched him suck up the dirt.
Everyone you send out has been Fantastic. Jacob was great, very friendly and thorough in explaining everything.

Report a concern   March 1, 2022 — Rated 10 out of 10 by Loren Thackara Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Arrived on time and did a great job.

Report a concern   March 1, 2022 — Rated 10 out of 10 by William Ogletree Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fabian was Fabulous. I have used Zerorez several times in the past, but this go around exceeded my expectations. The only way to go.

Report a concern   March 1, 2022 — Rated 10 out of 10 by D.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Water based product. It dries very fast.
Thorough and efficient service.

Report a concern   March 1, 2022 — Rated 10 out of 10 by Ann-Sofie Lange Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was so happy when I was told Zerorez could do my area rugs at the same time as my carpet! Both the carpet and the area rugs turned out clean and fresh! I will definitely use Zerorez again!

Report a concern   March 1, 2022 — Rated 9 out of 10 by A.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Loved Bobby and Jesus!
They did a very quick and thorough job. Very honest and personable. Nicked one corner didn’t notice till they left but my carpets look a ton better Thankyou!

Report a concern   March 1, 2022 — Rated 10 out of 10 by Azukaego Saliuokeola Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Odorless and the guy that came in was very good and took his time to make sure my carpet was very very clean. Thank you

Report a concern   March 1, 2022 — Rated 10 out of 10 by Elaine Barnertt Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly, fast and efficient! Great job.

Report a concern   March 1, 2022 — Rated 0 out of 10 by B.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I've already raised my concerns to management and the company declined to remedy the situation. We will never do business with Zerorez again and instead we will ensure to recommend your competitors who took care of us.

Report a concern   February 28, 2022 — Rated 10 out of 10 by Susan Boyd Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time, good quality of services. My carpets are cleaned and left in good condition The pet stains are completely gone. I would suggest Zerorez to anyone looking for an excellent carpet cleaning company.

Report a concern   February 28, 2022 — Rated 10 out of 10 by Sharon Pavone Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I've already given a referral to my kids and they've had their house done by Zerorez for staging purposes to sell it.

Report a concern   February 28, 2022 — Rated 5 out of 10 by L.C.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The technician was very friendly and just doing his job with the equipment supplied. I have no complaints at all against the technician.

My complaint is that my carpet appeared to be much cleaner while wet. After the carpet dried, I do not see much difference. One of the bedrooms looks as though it was not cleaned. There were still stains on the carpet. I was able to get these stains up with warm water and a cloth, but the Zerorez equipment did not get them up.

I’ve used Zerorez in the past and gave them another shot. However, I think I would go with an alternative carpet cleaning company in the future.

Report a concern   February 28, 2022 — Rated 10 out of 10 by J.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Thank you for your customer service followup.

Report a concern   February 28, 2022 — Rated 10 out of 10 by J.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician showed up early, was professional and courteous, and did an amazing job!

Report a concern   February 28, 2022 — Rated 10 out of 10 by Randy Sachs Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick and effective

Report a concern   February 27, 2022 — Rated 10 out of 10 by Pritrice Page Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like how the guys who cleaned my carpet made sure I was totally satisfied with his work and fixed what I didn’t like and made it right!! He’s the best carpet technician I have ever had it needs to be more like him in the world!! He needs a raise

Report a concern   February 27, 2022 — Rated 10 out of 10 by H.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No smelly chemicals used which is good

Report a concern   February 27, 2022 — Rated 10 out of 10 by D.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Products used were very effective. The guy was totally professional, polite and very helpful.
We are a repeat customer.

Report a concern   February 27, 2022 — Rated 10 out of 10 by D.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very polite and respectful

Report a concern   February 27, 2022 — Rated 10 out of 10 by Steve / Mary Doane Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We have successfully used your services for well over 20 years. We have recommended Zerorez to our friends, family and clients.

Report a concern   February 27, 2022 — Rated 0 out of 10 by D.N. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I paid to have the smell taken out in the two areas and nothing was accomplished.

Report a concern   February 27, 2022 — Rated 5 out of 10 by M.N. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The representative seem to work very hard but I'm concerned that there was dirt left in my carpet. After he left, I walked across my carpet in white socks. The bottom of the socks were stained with brown residue. I can only think that this was dirt. After the socks dried they appeared as though they were tea stained. The rep had to restart his equipment a few times from his truck so possibly it was the equipments fault. Nothing against the rep, he was extremely friendly and strived to please. It was only evident after I walked across the damp/wet carpet.

Report a concern   February 27, 2022 — Rated 10 out of 10 by R.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez is seriously the best - best customer service, best technicians, best service, best carpet cleaning!

Report a concern   February 26, 2022 — Rated 10 out of 10 by S.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was great and happily did what we requested

Report a concern   February 26, 2022 — Rated 9 out of 10 by T.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Early to appointment and tech was very nice and explained every step


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