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based on 83926 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Safe for pets.
Good stuff!!
Hector was very polite and on time. He removed stains efficiently.
The lady who came to my house was very professional
I love how clean my house smells once my carpets are clean. I actually watched him suck up the dirt.
Everyone you send out has been Fantastic. Jacob was great, very friendly and thorough in explaining everything.
Arrived on time and did a great job.
Fabian was Fabulous. I have used Zerorez several times in the past, but this go around exceeded my expectations. The only way to go.
Water based product. It dries very fast.
Thorough and efficient service.
I was so happy when I was told Zerorez could do my area rugs at the same time as my carpet! Both the carpet and the area rugs turned out clean and fresh! I will definitely use Zerorez again!
Loved Bobby and Jesus!
They did a very quick and thorough job. Very honest and personable. Nicked one corner didn’t notice till they left but my carpets look a ton better Thankyou!
Odorless and the guy that came in was very good and took his time to make sure my carpet was very very clean. Thank you
Friendly, fast and efficient! Great job.
I've already raised my concerns to management and the company declined to remedy the situation. We will never do business with Zerorez again and instead we will ensure to recommend your competitors who took care of us.
On time, good quality of services. My carpets are cleaned and left in good condition The pet stains are completely gone. I would suggest Zerorez to anyone looking for an excellent carpet cleaning company.
I've already given a referral to my kids and they've had their house done by Zerorez for staging purposes to sell it.
The technician was very friendly and just doing his job with the equipment supplied. I have no complaints at all against the technician.
My complaint is that my carpet appeared to be much cleaner while wet. After the carpet dried, I do not see much difference. One of the bedrooms looks as though it was not cleaned. There were still stains on the carpet. I was able to get these stains up with warm water and a cloth, but the Zerorez equipment did not get them up.
I’ve used Zerorez in the past and gave them another shot. However, I think I would go with an alternative carpet cleaning company in the future.
Thank you for your customer service followup.
Technician showed up early, was professional and courteous, and did an amazing job!
Quick and effective
I like how the guys who cleaned my carpet made sure I was totally satisfied with his work and fixed what I didn’t like and made it right!! He’s the best carpet technician I have ever had it needs to be more like him in the world!! He needs a raise
No smelly chemicals used which is good
Products used were very effective. The guy was totally professional, polite and very helpful.
We are a repeat customer.
Very polite and respectful
We have successfully used your services for well over 20 years. We have recommended Zerorez to our friends, family and clients.
I paid to have the smell taken out in the two areas and nothing was accomplished.
The representative seem to work very hard but I'm concerned that there was dirt left in my carpet. After he left, I walked across my carpet in white socks. The bottom of the socks were stained with brown residue. I can only think that this was dirt. After the socks dried they appeared as though they were tea stained. The rep had to restart his equipment a few times from his truck so possibly it was the equipments fault. Nothing against the rep, he was extremely friendly and strived to please. It was only evident after I walked across the damp/wet carpet.
Zerorez is seriously the best - best customer service, best technicians, best service, best carpet cleaning!
Technician was great and happily did what we requested
Early to appointment and tech was very nice and explained every step

Very quick, friendly service and I was satisfied with the results!