Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83430 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 5, 2022 — Rated 9 out of 10 by V.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The gentleman was polite, informative and showed me areas he wanted to bring to my attention.

Report a concern   January 5, 2022 — Rated 10 out of 10 by Christi Harding Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was great. He was very nice and explained everything he was doing.

Report a concern   January 5, 2022 — Rated 10 out of 10 by Laura Lopez Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service was spectacular! The technician was very professional and punctual. He explains the process and made sure we were satisfied. Our carpets look great. I would highly recommend ZEROREZ!

Report a concern   January 5, 2022 — Rated 10 out of 10 by T.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

There were residual stains from a marron couch that previous cleaners could remove. Your water/soap solution worked.

Report a concern   January 5, 2022 — Rated 10 out of 10 by S.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Love Zerorez

Report a concern   January 5, 2022 — Rated 10 out of 10 by Lauralee Lindholm Zerorez Dallas/Ft. Worth
What do you like about our products and services?

David did a superior job. The carpet is 27 years old and it looks great. He was able to remove dark spots where we walk a lot. He didn't leave any streaks like some have done. He was quick and efficient. He did a got job getting the moisture out of the carpet so that it dried quickly. We were pleased all of the way around.

Report a concern   January 5, 2022 — Rated 10 out of 10 by C.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I am pleased with the results. The carpet for the whole house is clean and all spots are gone. The men who performed the service were extremely friendly and professional. They explained everything that they were going to do and walked the whole house with both before and after. I couldn't ask for more

Report a concern   January 5, 2022 — Rated 9 out of 10 by M.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jeremy was outstanding. Did an excellent job.

Report a concern   January 5, 2022 — Rated 9 out of 10 by L.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very friendly and helpful customer service. Floors look much better and I appreciate the eco friendly products. However, I do feel there a few areas that could have looked better if the technician had taken the time to go over one more time.

Report a concern   January 5, 2022 — Rated 10 out of 10 by Richie Serrano Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great customer service.

Report a concern   January 5, 2022 — Rated 10 out of 10 by P.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service provider was very courteous and did the carpet cleaning very efficiently. Thank you.

Report a concern   January 5, 2022 — Rated 10 out of 10 by C.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I have used Zerorez for many years and have always been happy with your services. The technicians are always very polite and thorough with their work.

Report a concern   January 5, 2022 — Rated 0 out of 10 by J.P. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The work was very bad. Everything the company Zerorez promise is not true. To clean four rooms and the stairs the technician spent less than one hour and half. That tells us about the quality of the job to do it quickly there are many stains on the carpets and stairs that were not cleaned. The carpets and stairs need more deeply cleaning and time than what was done. This job was very expensive for the result so bad that it was done.

Report a concern   January 5, 2022 — Rated 8 out of 10 by A.C. Zerorez Dallas/Ft. Worth
What could we do to improve?

All great. Thank you.

Report a concern   January 5, 2022 — Rated 5 out of 10 by T.O. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Cleaned grout but not satisfied with job done - not satisfied with results.

Report a concern   January 4, 2022 — Rated 9 out of 10 by A.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great tech, great communication.

Report a concern   January 4, 2022 — Rated 10 out of 10 by Kolleen Montoya Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No fragrance and it cleans exceljebt

Report a concern   January 4, 2022 — Rated 10 out of 10 by S.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The above provider was very friendly and respectful and my carpets looked fresh and clean.

Report a concern   January 4, 2022 — Rated 10 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service technicians are always courteous and prompt. Cleaning and spot removal is outstanding!

Report a concern   January 4, 2022 — Rated 10 out of 10 by Kay Doyle Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet and sectional look better than new. I have never had this kind of service from other companies. Thank you!!

Report a concern   January 3, 2022 — Rated 10 out of 10 by Christopher Duncan Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I have used zerorez for my last two homes from the floors to the upholstery and tile. No heavy residue clean fresh smell and keeps my floors and furniture is looking like new

Report a concern   January 3, 2022 — Rated 10 out of 10 by S.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service is timely - quick appointment date. Excellent service performed professionally. Friendly service techs. Pet friendly and house smells refreshed not detergent filled.

Report a concern   January 3, 2022 — Rated 10 out of 10 by C.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Because of the professionalism of your employee I plan to use your services again. I hope all of your employees show the professionalism this young man did.

Report a concern   January 3, 2022 — Rated 10 out of 10 by P.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Type of cleaning provided, fresh smell it gave to our space, knowledgeable and friendly cleaning techs (he worked his butt off all day at our facility-without a break). Will be having them back at least once a year and recommending them to others! Great job to Bo & his team!!!!

Report a concern   January 2, 2022 — Rated 10 out of 10 by K.P.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The BEST CLEAN hands down! I'm always happy. Carpet is clean, fluffy and fresh.

Report a concern   January 2, 2022 — Rated 10 out of 10 by Charles stanfell Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your appointments are timely and the timeframe is always adhered to the staff I’ve dealt with in Texas are amazing the work is excellent there on time they’re thorough they’re very polite safety forward I can ask for a better service⭐️⭐️!!

Report a concern   January 1, 2022 — Rated 10 out of 10 by P.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technician was very thorough, work quickly and do a great job cleaning our carpets.

Report a concern   January 1, 2022 — Rated 10 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Awesome staff. Kind and professional.
Best job on the carpet. Dries fast. Perfectly cleans.
Lasts almost 6 months.
I do not like that they have a tip line. Not okay for this type of service.
Will always recommend to others.

Report a concern   January 1, 2022 — Rated 0 out of 10 by B.J. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I need my carpet reclean did not do the job as they did before. Or I will need to call for a refund very disappointing

Report a concern   January 1, 2022 — Rated 10 out of 10 by S.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We had an awesome experience with you guys. The technician was absolutely the best. He did a great job and my carpets and tile look so good!!


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