Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83428 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 20, 2022 — Rated 10 out of 10 by Sarah Breitkreutz Zerorez Dallas/Ft. Worth
What do you like about our products and services?

CJ was on time and worked in a timely manner. Very kind. Did a great job!

Report a concern   January 20, 2022 — Rated 10 out of 10 by K.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets look really good.

Report a concern   January 20, 2022 — Rated 10 out of 10 by Alexis Rivers Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional and worth the money.

Report a concern   January 20, 2022 — Rated 5 out of 10 by K.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Very disappointed My appointment was scheduled from 10-12. On that day I gave up working from 8:30-12:30. At noon I received a phone call that my assigned tech was still in Crowley. A second crew was dispatched who did a great job on rugs and chair. I would have thought those guys would have apologized or offered me a 5 or 10% off because of my inconvenience

Report a concern   January 20, 2022 — Rated 10 out of 10 by K.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technicien was prompt, efficient and did a great job!

Report a concern   January 20, 2022 — Rated 10 out of 10 by T.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Representative was very friendly and informative

Report a concern   January 19, 2022 — Rated 10 out of 10 by J.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was great. Very friendly and respectful.

Report a concern   January 19, 2022 — Rated 10 out of 10 by Joe Vizanko Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional staff. Very nice and explained everything too me. Highly recommended!

Report a concern   January 19, 2022 — Rated 10 out of 10 by Dana Blevins Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very clean and tech very efficient.

Report a concern   January 19, 2022 — Rated 10 out of 10 by K.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick

Report a concern   January 19, 2022 — Rated 10 out of 10 by Robin Alvarado Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was very impressed with the technician's (Lukeem) knowledge and expertise. He was also able to explain everything that he was doing and why. I was able to get scheduled quickly and easily. I have already been telling friends about the great service I received for thorough ductwork, coils, blowers, etc. for my home.

Thank you,
Robin A

Report a concern   January 19, 2022 — Rated 10 out of 10 by Pam Nelson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly, knowledgeable and thorough technician. Kept me informed every step of the way, and the carpet looks and smells great!

Report a concern   January 19, 2022 — Rated 10 out of 10 by K.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Don't use chemicals that leave residue

Report a concern   January 19, 2022 — Rated 10 out of 10 by M.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

the man who did the work was very friendly and efficient. thank you!

Report a concern   January 19, 2022 — Rated 10 out of 10 by R.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Furniture cleaning

Report a concern   January 19, 2022 — Rated 10 out of 10 by J.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time and service completed

Report a concern   January 19, 2022 — Rated 9 out of 10 by Lynn Bronder Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was awesome. Really did a great job on my carpet. Really like the products you use.

Report a concern   January 19, 2022 — Rated 10 out of 10 by C.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean and fast, it's not soapy and full of chemicals.

Report a concern   January 19, 2022 — Rated 9 out of 10 by T.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You provided everything I expected for a good price.

Report a concern   January 18, 2022 — Rated 0 out of 10 by S.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Have expressed my disappointment more than once, and what needs to be done to correct the problem.
Will post on GMT as well!!!

Report a concern   January 18, 2022 — Rated 10 out of 10 by Elise Slone Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Love how clean it feels and smells.

Report a concern   January 17, 2022 — Rated 10 out of 10 by P.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carmen spent a lot of time on a particularly stubborn spot on the headrest and cleaned it up perfectly.

Report a concern   January 17, 2022 — Rated 10 out of 10 by Jann Bridges Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professionalism, friendliness of technicians, no residue in cleaning.

Report a concern   January 17, 2022 — Rated 10 out of 10 by Paula Mendez Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very likely they did a great job!

Report a concern   January 17, 2022 — Rated 10 out of 10 by Erica Taylor Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service was outstanding! Evan was very thorough and made my clients new home move in that much more perfect. I received nothing but gratitude and praise on his professionalism.

They were able to get me on the schedule even at the last minute. Another reason I continue to use and recommend Zerorez.

Report a concern   January 17, 2022 — Rated 10 out of 10 by A.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech was professional and friendly. Service was wonderful and I will definitely be using Zerores again.

Report a concern   January 17, 2022 — Rated 10 out of 10 by S.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Punctual; got job done; courteous; businesslike; no harsh chemical odor; fairly quiet

Report a concern   January 17, 2022 — Rated 0 out of 10 by R.L. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

You were unable to get my 2 chairs clean after two attempts. So I would not recommend your company for upholstery cleaning.

Report a concern   January 16, 2022 — Rated 10 out of 10 by T.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt and effective service.

Amy was incredibly kind and helpful when we called late on 1/14/22 with concerns about accidental spillage on new carpeting. She went above and beyond in setting up an appointment for us for next day.

Edwin came at midday and worked on stain removal in 2 rooms. He was obliging, answered questions, and explained what results we might expect. He did a very good job.

Thanks to both employees who are a credit to your company.

Report a concern   January 16, 2022 — Rated 10 out of 10 by Michelle Jesmer Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My tech did a great job & my floors look great! I have already told 3 friends about it & Zerorez.


Privacy Policy