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based on 83442 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The service tech was super nice, very respectful and thorough. He walked through with me, went over every spot and explained everything. He was a genuine person, represented the company incredibly well. Would use again and recommend to everyone I know!
Very professional and respectful. Did a great job! Will use Zerorez again.
Our person was great
My carpet seems rough as if there is a leftover residue on it
I like the thoroughness of the way he cleaned. I liked his professionalism. I liked that my carpets did dry in the time Keith said. I like that the products work!
We highly recommend Seth and his team at ZeroRez. High quality work with beautiful results and everything was completed on time!
Great service and superb tech ! Awesome price point (I used mailer coupon, honored fully!).
Just uses steam or water.
Friendly employee.
It was very professional done with the qualified employee
Y’all are very thorough.
Efficiency, on time, technicians always very friendly and helpful
Everything was professional
Everything.
I have used your service for several years now and have always been very satisfied. However, this past week was everything but satisfactory.
I called a week in advance to schedule cleaning for Thursday, February 10 at a time after 1p. I also received an email confirming the date and time.
Then early am on the that Thursday I received a telephone call that they would be there between 10 - 12. I told the individual that would not work as I would not be home. What happened to my scheduled time of 1-3p. I was informed that was now available and if needed I would have to reschedule. I explained that I was unable to reschedule as I am going in the hospital for surgery and needed the work to be completed before hand. I individual told me they would check to see if anything could be done and would call me back. I did not receive a call back.
After a few moments I called you office to find out if the timing could be changed. I was put on hold while the individual checked with someone else and yes the timing was changed. A technician called and arrived about 11:30 did the cleaning. He did a very good job.
My suggestion is to keep scheduled appointments as requested by your client. Do not reschedule without personally discussing with your client.
I have been happy with your service and hope to continue with your company.
No chemicals used that leave a residue on the carpet.
great service
The technician was very efficient, reliable and did an awesome job. I was called when the technician was on his way and the technician called when he made it. He explained the process before he started and took care of everything. We were also told hoe long it would take to dry.
Technician worked hard
CJ was a great technician, explained everything. Did an excellent job and was efficient with his time.
Courtious, effecient service. Thanks
The product was great. It cleaned well and left no soapy residue. My technician, Alberto, was courteous, careful, explained everything well, and did a great job. This was my first time to use Zerorez. I will definitely use Zerorez again, and request Alberto.
Non-toxic and leaves no residue.
Very satisfied with all except the price!
Service was exceptional! Organized, efficient, knowledgeable
The technician that cleaned my carpets provided excellent service and was extremely professional. I would recommend him to anyone that needs their carpets cleaned.
Gentlemen was very good. Carpets smell like new thank you an highly recommended yalls service
There was an area on our stairs that did not get cleaned at all. It is not pet stain related. The spot was apparent as soon as the carpet had dried
Fast, friendly service

Zero Rez did such a wonderful job on the carpet and hardwoods. I would use them again and again.
Thank you , thank you!!