Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83442 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 13, 2022 — Rated 10 out of 10 by S.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zero Rez did such a wonderful job on the carpet and hardwoods. I would use them again and again.
Thank you , thank you!!

Report a concern   February 13, 2022 — Rated 10 out of 10 by A.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service tech was super nice, very respectful and thorough. He walked through with me, went over every spot and explained everything. He was a genuine person, represented the company incredibly well. Would use again and recommend to everyone I know!

Report a concern   February 13, 2022 — Rated 9 out of 10 by C.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional and respectful. Did a great job! Will use Zerorez again.

Report a concern   February 13, 2022 — Rated 10 out of 10 by Robert & Samantha Hart Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our person was great

Report a concern   February 13, 2022 — Rated 8 out of 10 by R.N. Zerorez Dallas/Ft. Worth
What could we do to improve?

My carpet seems rough as if there is a leftover residue on it

Report a concern   February 13, 2022 — Rated 9 out of 10 by Stacey Scheufler Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the thoroughness of the way he cleaned. I liked his professionalism. I liked that my carpets did dry in the time Keith said. I like that the products work!

Report a concern   February 13, 2022 — Rated 10 out of 10 by Sayeed Attar Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We highly recommend Seth and his team at ZeroRez. High quality work with beautiful results and everything was completed on time!

Report a concern   February 13, 2022 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service and superb tech ! Awesome price point (I used mailer coupon, honored fully!).

Report a concern   February 12, 2022 — Rated 10 out of 10 by F.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Just uses steam or water.

Report a concern   February 12, 2022 — Rated 10 out of 10 by S.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly employee.

Report a concern   February 12, 2022 — Rated 9 out of 10 by R.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It was very professional done with the qualified employee

Report a concern   February 12, 2022 — Rated 10 out of 10 by T.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Y’all are very thorough.

Report a concern   February 12, 2022 — Rated 10 out of 10 by Toni Little Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Efficiency, on time, technicians always very friendly and helpful

Report a concern   February 12, 2022 — Rated 9 out of 10 by Mack Hines Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything was professional

Report a concern   February 12, 2022 — Rated 10 out of 10 by DeAnme And Mark McClure Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything.

Report a concern   February 12, 2022 — Rated 8 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

I have used your service for several years now and have always been very satisfied. However, this past week was everything but satisfactory.

I called a week in advance to schedule cleaning for Thursday, February 10 at a time after 1p. I also received an email confirming the date and time.

Then early am on the that Thursday I received a telephone call that they would be there between 10 - 12. I told the individual that would not work as I would not be home. What happened to my scheduled time of 1-3p. I was informed that was now available and if needed I would have to reschedule. I explained that I was unable to reschedule as I am going in the hospital for surgery and needed the work to be completed before hand. I individual told me they would check to see if anything could be done and would call me back. I did not receive a call back.

After a few moments I called you office to find out if the timing could be changed. I was put on hold while the individual checked with someone else and yes the timing was changed. A technician called and arrived about 11:30 did the cleaning. He did a very good job.

My suggestion is to keep scheduled appointments as requested by your client. Do not reschedule without personally discussing with your client.

I have been happy with your service and hope to continue with your company.

Report a concern   February 12, 2022 — Rated 10 out of 10 by T.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals used that leave a residue on the carpet.

Report a concern   February 12, 2022 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

great service

Report a concern   February 11, 2022 — Rated 10 out of 10 by Noelle Merrick Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very efficient, reliable and did an awesome job. I was called when the technician was on his way and the technician called when he made it. He explained the process before he started and took care of everything. We were also told hoe long it would take to dry.

Report a concern   February 11, 2022 — Rated 10 out of 10 by S.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician worked hard

Report a concern   February 11, 2022 — Rated 10 out of 10 by A.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

CJ was a great technician, explained everything. Did an excellent job and was efficient with his time.

Report a concern   February 11, 2022 — Rated 10 out of 10 by M.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Courtious, effecient service. Thanks

Report a concern   February 11, 2022 — Rated 10 out of 10 by L.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The product was great. It cleaned well and left no soapy residue. My technician, Alberto, was courteous, careful, explained everything well, and did a great job. This was my first time to use Zerorez. I will definitely use Zerorez again, and request Alberto.

Report a concern   February 11, 2022 — Rated 10 out of 10 by D.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Non-toxic and leaves no residue.

Report a concern   February 11, 2022 — Rated 9 out of 10 by L.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very satisfied with all except the price!

Report a concern   February 10, 2022 — Rated 10 out of 10 by F.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was exceptional! Organized, efficient, knowledgeable

Report a concern   February 10, 2022 — Rated 10 out of 10 by D.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician that cleaned my carpets provided excellent service and was extremely professional. I would recommend him to anyone that needs their carpets cleaned.

Report a concern   February 10, 2022 — Rated 10 out of 10 by Dennis Singletary Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Gentlemen was very good. Carpets smell like new thank you an highly recommended yalls service

Report a concern   February 10, 2022 — Rated 4 out of 10 by L.J. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

There was an area on our stairs that did not get cleaned at all. It is not pet stain related. The spot was apparent as soon as the carpet had dried

Report a concern   February 10, 2022 — Rated 10 out of 10 by Laralyn Stillwell Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast, friendly service


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