Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83428 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 17, 2022 — Rated 6 out of 10 by M.K. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

We had a stain on a rug that is now much worse because of the treatment that was done. The technician warned that he might not be able to get it out, but it is much larger and more noticeable now.

Report a concern   February 16, 2022 — Rated 9 out of 10 by Michael Neguse Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Coustmer service.

Report a concern   February 16, 2022 — Rated 10 out of 10 by T.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional work

Report a concern   February 16, 2022 — Rated 10 out of 10 by H.M.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional!

Report a concern   February 16, 2022 — Rated 8 out of 10 by J.T. Zerorez Dallas/Ft. Worth
What could we do to improve?

Pet stains still visible.

Report a concern   February 16, 2022 — Rated 10 out of 10 by G.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My appointment was made within the time span I needed it! They were prompt and very efficient! My carpets look and feel great!

Report a concern   February 15, 2022 — Rated 10 out of 10 by Thomas hanna Zerorez Dallas/Ft. Worth
What do you like about our products and services?

prompt, professional, knowledgeable

Report a concern   February 15, 2022 — Rated 10 out of 10 by R.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Efficient and friendly - reasonable pricing and excellent results - stand behind their work

Report a concern   February 15, 2022 — Rated 10 out of 10 by Kenneth Wincorn Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The follow up on any issue is very good. I was impressed.

Report a concern   February 15, 2022 — Rated 10 out of 10 by Madisen Ivan Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great customer service, amazing product, and overall best experience!!! Couldn’t recommend more!!!

Report a concern   February 15, 2022 — Rated 9 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

NA

Report a concern   February 14, 2022 — Rated 10 out of 10 by M.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It was a great experience.

Report a concern   February 14, 2022 — Rated 10 out of 10 by P.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Nicest guy ever! Great guy, very professional and did a good quality job for me.

Report a concern   February 14, 2022 — Rated 10 out of 10 by T.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professionalism, results, value

Report a concern   February 14, 2022 — Rated 10 out of 10 by Mary Diggs Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpets look new! The technician was professional and friendly. He did an awesome job. The carpet and upholstery took longer to dry than he communicated. That was the only downside, but the outcome was worth it!

Report a concern   February 13, 2022 — Rated 10 out of 10 by Annita Adams Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The professionalism and quality customer service! I was extremely pleased with the quality of work and amazed at how well the carpet was cleaned as well.

Report a concern   February 13, 2022 — Rated 10 out of 10 by S.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zero Rez did such a wonderful job on the carpet and hardwoods. I would use them again and again.
Thank you , thank you!!

Report a concern   February 13, 2022 — Rated 10 out of 10 by A.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service tech was super nice, very respectful and thorough. He walked through with me, went over every spot and explained everything. He was a genuine person, represented the company incredibly well. Would use again and recommend to everyone I know!

Report a concern   February 13, 2022 — Rated 9 out of 10 by C.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional and respectful. Did a great job! Will use Zerorez again.

Report a concern   February 13, 2022 — Rated 10 out of 10 by Robert & Samantha Hart Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our person was great

Report a concern   February 13, 2022 — Rated 8 out of 10 by R.N. Zerorez Dallas/Ft. Worth
What could we do to improve?

My carpet seems rough as if there is a leftover residue on it

Report a concern   February 13, 2022 — Rated 9 out of 10 by Stacey Scheufler Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the thoroughness of the way he cleaned. I liked his professionalism. I liked that my carpets did dry in the time Keith said. I like that the products work!

Report a concern   February 13, 2022 — Rated 10 out of 10 by Sayeed Attar Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We highly recommend Seth and his team at ZeroRez. High quality work with beautiful results and everything was completed on time!

Report a concern   February 13, 2022 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service and superb tech ! Awesome price point (I used mailer coupon, honored fully!).

Report a concern   February 12, 2022 — Rated 10 out of 10 by F.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Just uses steam or water.

Report a concern   February 12, 2022 — Rated 10 out of 10 by S.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly employee.

Report a concern   February 12, 2022 — Rated 9 out of 10 by R.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It was very professional done with the qualified employee

Report a concern   February 12, 2022 — Rated 10 out of 10 by T.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Y’all are very thorough.

Report a concern   February 12, 2022 — Rated 10 out of 10 by Toni Little Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Efficiency, on time, technicians always very friendly and helpful

Report a concern   February 12, 2022 — Rated 9 out of 10 by Mack Hines Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything was professional


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