Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83424 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 27, 2022 — Rated 10 out of 10 by D.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Products used were very effective. The guy was totally professional, polite and very helpful.
We are a repeat customer.

Report a concern   February 27, 2022 — Rated 10 out of 10 by D.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very polite and respectful

Report a concern   February 27, 2022 — Rated 10 out of 10 by Steve / Mary Doane Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We have successfully used your services for well over 20 years. We have recommended Zerorez to our friends, family and clients.

Report a concern   February 27, 2022 — Rated 0 out of 10 by D.N. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I paid to have the smell taken out in the two areas and nothing was accomplished.

Report a concern   February 27, 2022 — Rated 5 out of 10 by M.N. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The representative seem to work very hard but I'm concerned that there was dirt left in my carpet. After he left, I walked across my carpet in white socks. The bottom of the socks were stained with brown residue. I can only think that this was dirt. After the socks dried they appeared as though they were tea stained. The rep had to restart his equipment a few times from his truck so possibly it was the equipments fault. Nothing against the rep, he was extremely friendly and strived to please. It was only evident after I walked across the damp/wet carpet.

Report a concern   February 27, 2022 — Rated 10 out of 10 by R.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez is seriously the best - best customer service, best technicians, best service, best carpet cleaning!

Report a concern   February 26, 2022 — Rated 10 out of 10 by S.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was great and happily did what we requested

Report a concern   February 26, 2022 — Rated 9 out of 10 by T.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Early to appointment and tech was very nice and explained every step

Report a concern   February 26, 2022 — Rated 10 out of 10 by Paula Jandura Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We are very pleased with the job done. The rep explained what needed to be done, and did it diligently. He was very pleasant and efficient. We will use him again.

Report a concern   February 26, 2022 — Rated 10 out of 10 by C.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very friendly service and understood our urgency to get rooms done quickly! We will be a repeat customer for sure!

Report a concern   February 26, 2022 — Rated 0 out of 10 by N.T. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Carpet not clean and looks Like it faded the color in spots! Didn’t notice fading til it dried! I thought no chemicals where to be used ! I pointed out the stains to the rep but he didn’t seem concerned!! First time having this carpet cleaned since installed ! Very disappointed!

Report a concern   February 26, 2022 — Rated 10 out of 10 by Steve Lasner Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great customer service Fabian! Thx again! 😀

Report a concern   February 25, 2022 — Rated 10 out of 10 by R.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love zerorez! They always have fantastic customer service, their technicians are top notch, kind, and respectful and there really is zero residue left after carpets are cleaned!

Report a concern   February 25, 2022 — Rated 8 out of 10 by P.G. Zerorez Dallas/Ft. Worth
What could we do to improve?

Find a way to really tackle deep stain on carpet...

Report a concern   February 25, 2022 — Rated 10 out of 10 by S.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cleaning services through Zerorez are always efficient and well done. I am a return customer and plan to continue to be so. The occasional special like what I received via a flash offer on text message makes it an extra deal! Agents are always pleasant, friendly and get the job done quickly.

Report a concern   February 24, 2022 — Rated 10 out of 10 by M.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional, friendly. I trust the company to do a good job.

Report a concern   February 24, 2022 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I especially liked Noe who came the first time but who is no longer with you. He was so courteous sand especially cleaned my kitchen floor to make it look so much better.

Hector came on last week who was also courteous.

I will use your company agsain.

Report a concern   February 24, 2022 — Rated 10 out of 10 by Gerry Vivero Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The indoor air is so much better after the air ducts were cleaned. The technician was very professional and did an excellent job.

Report a concern   February 24, 2022 — Rated 10 out of 10 by H.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jeremy Campbell was very friendly and professional! First he came into the house and inspected the areas to be cleaned. Then he went right to work! The carpets look great. Thank you!

Report a concern   February 24, 2022 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your professional cleaner was great. would like him to be the one to come next time. I forgot his name. Very professional!!!!

Report a concern   February 24, 2022 — Rated 10 out of 10 by D.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The cleaning is more water based and leaves house with non-chemical clean smell.

Report a concern   February 24, 2022 — Rated 10 out of 10 by B.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Because when you get through cleaning my carpet it looks like new

Report a concern   February 24, 2022 — Rated 10 out of 10 by G.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cleans carpet surfaces and no residue. Great customer service, too!

Report a concern   February 23, 2022 — Rated 10 out of 10 by E.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

value and cost

Report a concern   February 23, 2022 — Rated 10 out of 10 by L.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician is always well groomed, well spoken, know their products and how they solve client problems, and very polite and respectful!

Report a concern   February 23, 2022 — Rated 10 out of 10 by Larry Ward Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Pricing flexibility and excellent service.

Report a concern   February 23, 2022 — Rated 10 out of 10 by Doris Rich Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything! Your technician was on time, very efficient and did a great job cleaning my carpet. I would recommend
Edmund to all who might need your services services.

Report a concern   February 23, 2022 — Rated 10 out of 10 by P.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Exceptional prompt service, Service rep was extremely professional and explained the process and did a great job with cleaning the rugs

Report a concern   February 23, 2022 — Rated 10 out of 10 by L.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was extremely professional, experienced and genuinely helpful in helping us decide what to do. He is a definite asset to your organization!

Report a concern   February 23, 2022 — Rated 0 out of 10 by B.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

John, our cleaner was very nice and very professional, however the rug cleaning (8x11) for $132 was extremely overpriced, and quite frankly, the result was very disappointing. Carpets turned out great, but the synthetic rug: no better. And the rug cleaning cost half the job!


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