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based on 83924 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very thorough job completed in a timely manner by a professional technician named Keith.
Very Professional Tech!! Explained everything. Didn't try to push products down your throat that you needed more. Very quick and thorough!
The TECHNICIAN WAS VERY PROFESSIONAL !!
Randy did excellent work. told each step asked for our feed back franchisee material
Good job. Very efficient.
Fabian did an amazing job on our 20 year old carpet. He was professional and quick. We are very happy.
Easy to set appointment and cleaning time is quick. Most of my service guys have been great. Dexter did a good job!
I like every. Mostly the friendliness and sheer knowledge of your technicians.
You are on time. Professional. Explain. Up front and the results are great
Very Courteous person that came to my home.
Very efficient and friendly. Carpets look awesome!
Your employee was very thorough very courteous and very professional.
The carpet had stains in two places after cleaning, requiring a return visit to remove them. The carpet protectant was sprayed so heavily you could not push the vacuum cleaner forward when vacuuming. It had/has to be pulled backward. Multiple calls requesting to speak with a manager were not returned. In frustration, a stop payment was instituted on the check rendered for payment. We now will not recommend Zerorez and have no interest in further service or damage to our carpet.
Technician is hands on, explains the service you’re receiving.
house spotless clean and fresh smelling. stains gone from carpet
Professional, quality, knowledgeable
Amazingly clean. Didn't realize that my carpet was that color.
The service is great, the technician was on time, friendly, professional, and did a great job. It just didn't quite get the smell out like I was hoping it would. But I'm dealing with pet odors so I understand it's a tough thing to tackle.
You provided great service as always from for a repeat customer.
No chemicals! Safe for pets and children!
Availability. Promptness. Communication. I'm waiting to see how the rugs are that went to 'the factory" for cleaning for a final assessment.
The price you gave me over the phone was $394.oo but after the work was completed the price was $ 697.13. Name removed
Job not finished
The professional way the tech handled the carpet and made it look like new. I would strongly recommend him to anyone.
Effective
Great job, no mess!
Past customer
The technician Jerome was very nice and explained everything he was doing. The carpets look really clean and overall I am very pleased with the service.
Everything thing came out looking new.
Great as usual!