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based on 83424 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Tech Fred was on time and did a great job, I would highly recommend ZEROREZ to anyone needing that service
Jeremy was amazing!
Rapid service. Clean/fresh smell. Carpets looked great
After the reclean I had it still seemed as if the floors were rough. However, they are better and seems to have resolved "itself".
The young man who did our clean was very personable and willing to help and do what I needed.
Still waiting for Alberto to come back and retreat 2 areas that are worse than before he came.
Name removed
2316 Cherry Sage
Arlington
The technician did an excellent job!!!!
I called because of a special i saw. I had a small (8” x 8”) spot on a rug. Instead of the “special” price i was charged $123!!!!
Ridiculous. You just lost a good customer.
Very quick, friendly service and I was satisfied with the results!
Safe for pets.
Good stuff!!
Hector was very polite and on time. He removed stains efficiently.
The lady who came to my house was very professional
I love how clean my house smells once my carpets are clean. I actually watched him suck up the dirt.
Everyone you send out has been Fantastic. Jacob was great, very friendly and thorough in explaining everything.
Arrived on time and did a great job.
Fabian was Fabulous. I have used Zerorez several times in the past, but this go around exceeded my expectations. The only way to go.
Water based product. It dries very fast.
Thorough and efficient service.
I was so happy when I was told Zerorez could do my area rugs at the same time as my carpet! Both the carpet and the area rugs turned out clean and fresh! I will definitely use Zerorez again!
Loved Bobby and Jesus!
They did a very quick and thorough job. Very honest and personable. Nicked one corner didn’t notice till they left but my carpets look a ton better Thankyou!
Odorless and the guy that came in was very good and took his time to make sure my carpet was very very clean. Thank you
Friendly, fast and efficient! Great job.
I've already raised my concerns to management and the company declined to remedy the situation. We will never do business with Zerorez again and instead we will ensure to recommend your competitors who took care of us.
On time, good quality of services. My carpets are cleaned and left in good condition The pet stains are completely gone. I would suggest Zerorez to anyone looking for an excellent carpet cleaning company.
I've already given a referral to my kids and they've had their house done by Zerorez for staging purposes to sell it.
The technician was very friendly and just doing his job with the equipment supplied. I have no complaints at all against the technician.
My complaint is that my carpet appeared to be much cleaner while wet. After the carpet dried, I do not see much difference. One of the bedrooms looks as though it was not cleaned. There were still stains on the carpet. I was able to get these stains up with warm water and a cloth, but the Zerorez equipment did not get them up.
I’ve used Zerorez in the past and gave them another shot. However, I think I would go with an alternative carpet cleaning company in the future.
Thank you for your customer service followup.
Technician showed up early, was professional and courteous, and did an amazing job!
Quick and effective
I like how the guys who cleaned my carpet made sure I was totally satisfied with his work and fixed what I didn’t like and made it right!! He’s the best carpet technician I have ever had it needs to be more like him in the world!! He needs a raise
No smelly chemicals used which is good
Carpets cleaned thoroughly and dries pretty wuickly