- Phone: (214) 372-5326
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based on 83421 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I still have several stains in my carpet
The gentleman that came to our house was very polite and respectful. Unfortunately, for him and us, his truck broke down and he had to wait for another truck to come. But once it got here, he got to work promptly and completed the job.
Carpet and tile floors look fantastic
Both gentlemen were excellent! Very informative, knowledgeable and friendly, which is hard to find these days!
Very thorough; clear communication, fast service.
Technician Isis did a great job! She was on time, courteous, quick and professional. She let me know about additional services, but did not press so hard as to be annoying. Overall, it was a great experience to get my area rug cleaned.
CJ went about his business very confidently. Questions I asked and quotes requested were professionally addressed. An overall excellent experience.
Carpets looked very clean
Technician very professional
The carpets dissing smell clean. The living room actually smelled worse and veggie cleaning it
We paid for pets extra charge for cleaning and now it smells that my dog just peed again on the carpet it has been 3 days and it still stinks worse than before cleaning it.... Very disappointed!!!!
Listened to mistakes that were made by a technician in the past and adjusted
Loved our technician! He was very professional and did a great job!! We ended up adding a service we hadn’t had before. Will definitely be back in the future!
Technician was extremely professional
My carpets look great and the technician was extremely polite and professional. Will recommend in the future and already have recommended to a friend.
I was looking for a flat rate company and it was all up charges from the technician. One of the closets was empty and completely skipped over. The pet odor in the loft living room is still present despite paying the upcharge for that room specifically
I tried Zeroez as a new company to replace my other carpet cleaning company. I will use my old company in the future. Zeroez was more expensive and not the quality I am accustomed to.
Super knowledgeable technician who did a great job!
Both times I have utilized your service, I have appreciated the quality and experienced delivery of service reps.
Very quick response. Nice clean carpet. Pleasant fresh scent.
Friendly and helpful service technician.
Would call again.
Thank you
Elaine
Great job was done.
Your technician was very thorough and I appreciated his feedback on my rugs.
Technician Jeremy Campbell spent time explaining the product and process so I completely understood. Then he did a VERY thorough job of cleaning. I will request him again next time!
He did a great job! He got our couch much cleaner than I expected and the carpets look great also!
Fred was magnificent and did a great job.
He took time to get the maximum benefit of the cleaning of my carpets
Have been using your Service for 15-20 years. My 27 years here with the same carpet has been well taken care of by Zerorez carpet treatment. I tell my friends about how good a job you do!
Prompt, thorough, careful, respectful
I have used your company for 15 years I’ve always been happy with the results
Did not get the stains and dirt out.
Carpets look amazing! I like that it's a cleaner, clean. Employees were professional and courteous.
I love the follow up process and the education and expertise of the onsite techician.
I'm blanking on his name, but my service tech was early & worked very quick but efficiently. It always helps when the person doing work on your home is friendly while doing so. Afterwards, my carpets looked brand new again! The great reviews from friends were definitely true & I'll be recommending Zerorez whenever anyone needs services!

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