Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83421 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 16, 2022 — Rated 8 out of 10 by R.C. Zerorez Dallas/Ft. Worth
What could we do to improve?

pretreat spots

Report a concern   March 15, 2022 — Rated 0 out of 10 by S.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I still have several stains in my carpet

Report a concern   March 15, 2022 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The gentleman that came to our house was very polite and respectful. Unfortunately, for him and us, his truck broke down and he had to wait for another truck to come. But once it got here, he got to work promptly and completed the job.

Report a concern   March 15, 2022 — Rated 10 out of 10 by D.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet and tile floors look fantastic

Report a concern   March 14, 2022 — Rated 10 out of 10 by April Drury Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Both gentlemen were excellent! Very informative, knowledgeable and friendly, which is hard to find these days!

Report a concern   March 14, 2022 — Rated 10 out of 10 by Kellie Houser Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very thorough; clear communication, fast service.

Report a concern   March 14, 2022 — Rated 10 out of 10 by B.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician Isis did a great job! She was on time, courteous, quick and professional. She let me know about additional services, but did not press so hard as to be annoying. Overall, it was a great experience to get my area rug cleaned.

Report a concern   March 14, 2022 — Rated 10 out of 10 by Gilbert Guerrero Zerorez Dallas/Ft. Worth
What do you like about our products and services?

CJ went about his business very confidently. Questions I asked and quotes requested were professionally addressed. An overall excellent experience.

Report a concern   March 14, 2022 — Rated 10 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets looked very clean
Technician very professional

Report a concern   March 14, 2022 — Rated 0 out of 10 by T.R. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The carpets dissing smell clean. The living room actually smelled worse and veggie cleaning it
We paid for pets extra charge for cleaning and now it smells that my dog just peed again on the carpet it has been 3 days and it still stinks worse than before cleaning it.... Very disappointed!!!!

Report a concern   March 14, 2022 — Rated 10 out of 10 by Heather Nichter Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Listened to mistakes that were made by a technician in the past and adjusted

Report a concern   March 14, 2022 — Rated 10 out of 10 by L.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Loved our technician! He was very professional and did a great job!! We ended up adding a service we hadn’t had before. Will definitely be back in the future!

Report a concern   March 14, 2022 — Rated 10 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was extremely professional

Report a concern   March 14, 2022 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpets look great and the technician was extremely polite and professional. Will recommend in the future and already have recommended to a friend.

Report a concern   March 13, 2022 — Rated 4 out of 10 by K.G. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I was looking for a flat rate company and it was all up charges from the technician. One of the closets was empty and completely skipped over. The pet odor in the loft living room is still present despite paying the upcharge for that room specifically
I tried Zeroez as a new company to replace my other carpet cleaning company. I will use my old company in the future. Zeroez was more expensive and not the quality I am accustomed to.

Report a concern   March 13, 2022 — Rated 10 out of 10 by Kelly Link Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Super knowledgeable technician who did a great job!

Report a concern   March 12, 2022 — Rated 10 out of 10 by Richard Taylor Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Both times I have utilized your service, I have appreciated the quality and experienced delivery of service reps.

Report a concern   March 12, 2022 — Rated 10 out of 10 by Elaine Stewart Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very quick response. Nice clean carpet. Pleasant fresh scent.
Friendly and helpful service technician.
Would call again.
Thank you
Elaine

Report a concern   March 12, 2022 — Rated 10 out of 10 by Juanita Price Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job was done.

Report a concern   March 12, 2022 — Rated 10 out of 10 by L.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technician was very thorough and I appreciated his feedback on my rugs.

Report a concern   March 12, 2022 — Rated 10 out of 10 by Amanda List Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician Jeremy Campbell spent time explaining the product and process so I completely understood. Then he did a VERY thorough job of cleaning. I will request him again next time!

Report a concern   March 12, 2022 — Rated 10 out of 10 by J.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

He did a great job! He got our couch much cleaner than I expected and the carpets look great also!

Report a concern   March 12, 2022 — Rated 10 out of 10 by Sandra Fritchie Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fred was magnificent and did a great job.
He took time to get the maximum benefit of the cleaning of my carpets

Report a concern   March 11, 2022 — Rated 10 out of 10 by Patricia Serici Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Have been using your Service for 15-20 years. My 27 years here with the same carpet has been well taken care of by Zerorez carpet treatment. I tell my friends about how good a job you do!

Report a concern   March 11, 2022 — Rated 10 out of 10 by Barbara Sheaffer Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt, thorough, careful, respectful

Report a concern   March 11, 2022 — Rated 10 out of 10 by Shirley Stevens Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I have used your company for 15 years I’ve always been happy with the results

Report a concern   March 11, 2022 — Rated 7 out of 10 by S.H. Zerorez Dallas/Ft. Worth
What could we do to improve?

Did not get the stains and dirt out.

Report a concern   March 11, 2022 — Rated 10 out of 10 by A.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets look amazing! I like that it's a cleaner, clean. Employees were professional and courteous.

Report a concern   March 11, 2022 — Rated 10 out of 10 by Yolanda Perez Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love the follow up process and the education and expertise of the onsite techician.

Report a concern   March 11, 2022 — Rated 10 out of 10 by J.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I'm blanking on his name, but my service tech was early & worked very quick but efficiently. It always helps when the person doing work on your home is friendly while doing so. Afterwards, my carpets looked brand new again! The great reviews from friends were definitely true & I'll be recommending Zerorez whenever anyone needs services!


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