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based on 83924 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Fast, friendly and they do a very good job.
Techs are always respectful courteous and knowledgeable. I've always had great results.
I am very pleased with the ZeroRez. this is the second time I have used them and once again they did a great job. I will still say that the cost of this service is over priced for sure. I will be looking into trying a different company to see if they can do the same job for a lot less.
Technician was efficient and courteous. Helped in any way he could.
They did an amazing job without the harsh chemical smell
The carpet is soft but I still doesn’t smell fresh like the time you cleaned before maybe the tech before use a deodorizer but I like the way the carpet feels on my feet
No soaps or harsh chemicals. Just water.
Bobby was professional and very helpful when offering recommendations. We thought we were going to have to replace our carpets but he bought us some time. Will definitely be requesting him next time.
Easy to book online. Associate that came was friendly, professional, and efficient. He explained everything in detail and several times throughout the cleaning gave me updates and asked me to take a look at the result.
Easy scheduling, friendly and helpful technician!
Best technology, best service
The price was very good with my special. The carpets look great after cleaning and they dry fairly quickly. The techs are very professional and efficient. I really like Zerorez!!!
Good service.
They were friendly, punctual, and efficient.
Very prompt and excellent results.
We had such a great first experience with Zerorez! Our technician, Dexter, did a wonderful job. He was very respectful of our time and property. He explained the process and what he was doing, then left us with clear instructions for the post treatment care of our floors. I was very pleased with the results and love our now stain free carpets!
All
Be on time or reschedule us. You were way past our allotted time of 1 to 3.
Professional techs, walk the house and ask questions to fully understand the desired outcome before work begins
Technician was thorough and personable.
Fred The company’s Representative, took excellent care of our carpet and explained in detail, how to get the best care of our carpets and how often to clean them.
He worked and lifted spot that was caused by rubber bottoms from musical instruments and some furniture.
We are totally satisfied with Fred and Zerorez!
Very professional! I was able to schedule quickly. I will recommend Zerorez to others. Thank you!
Kind technicians that do a great job cleaning my carpet.
Super professional and no weird carpet residue. Just nice fresh and clean.
Mario was the best he new his job and completed it expertly
No harsh chemicals. Very deep clean. No leftovers for mildew to grow under carpet. Professional service people.
There is no smell other than clean! Carpets are very soft.
No chemical smell.
Carpet is soft when it dries- not stiff.
I had a problem with my arrival time assignment. You worked with me to adjust that time.
Friendly technician.
Very clean carpet
Good job