Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83420 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 28, 2022 — Rated 10 out of 10 by Nate Otte Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job overall. We had tile cleaning done and it was awesome!

Report a concern   March 28, 2022 — Rated 10 out of 10 by K.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Customer service is amazing and carpets actually feel clean and not matted down.

Report a concern   March 27, 2022 — Rated 10 out of 10 by Wendy Baker Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The cleaning makes the carpet look new!

Report a concern   March 25, 2022 — Rated 10 out of 10 by Francisca Provencio Zerorez Dallas/Ft. Worth
What do you like about our products and services?

True as advertised. Carpet feels soft and free of residue as the commercial points out.

Report a concern   March 25, 2022 — Rated 10 out of 10 by L.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very professional

Report a concern   March 25, 2022 — Rated 10 out of 10 by Kenneth Bauman Zerorez Dallas/Ft. Worth
What do you like about our products and services?

As always the services was great and and the Technician did a great job .

Report a concern   March 25, 2022 — Rated 10 out of 10 by Danny Sutherland Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very courteous service man,gets right to work to get the job done

Report a concern   March 25, 2022 — Rated 10 out of 10 by L.Y. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technicians were very knowledgeable and courteous. We’re very pleased with our carpets and will continue to use Zerorez in the future.

Report a concern   March 25, 2022 — Rated 10 out of 10 by M.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Products: Non-toxic and doesn’t leave a residue.

Service: Jeremy Campbell was so professional and courteous while cleaning our home. He went through each room with me to help determine the best way to treat problem areas, was extremely thorough. He treated my home like it was his own. We would love to have him back for our next cleaning, and I have recommended him by name to a number of my neighbors.

Report a concern   March 25, 2022 — Rated 7 out of 10 by S.K. Zerorez Dallas/Ft. Worth
What could we do to improve?

My carpet was extremely wet and in stil drying. The tech was good and prompt.

Report a concern   March 25, 2022 — Rated 10 out of 10 by Melinda Wright Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fabian was our tech and he was outstanding.
Everything went according to plan. Fast, clean and efficient.
We loved dealing with Zero Rez and all their people.
You guys have a good thing going. Keep up the good work.
Thank you.

Report a concern   March 25, 2022 — Rated 10 out of 10 by I.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Best cleaning company! Has the best technicians and representatives. John was excellent and professional. He answered all my questions and was very patient throughout the entire cleaning process. I highly recommend John V.

Report a concern   March 24, 2022 — Rated 10 out of 10 by Ashley Norman Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Rolando was an amazing technician! He inspected all rooms before he started cleaning, listened to everything I was concerned about. He did a great job with the cleaning and walked through each room afterwards to make sure all looked good with me. He was great and I would definitely use you guys again.

Report a concern   March 24, 2022 — Rated 10 out of 10 by Micheal Smith Zerorez Dallas/Ft. Worth
What do you like about our products and services?

professional

Report a concern   March 24, 2022 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Always great

Report a concern   March 24, 2022 — Rated 10 out of 10 by M.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your techs are very efficient and thorough and do a great job.

First name removed

Report a concern   March 24, 2022 — Rated 10 out of 10 by E.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Rolando was great to work with, provided great options, and was thorough with making sure everything looked perfect!

Report a concern   March 24, 2022 — Rated 10 out of 10 by A.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

it doesn't smell weird!

Report a concern   March 24, 2022 — Rated 10 out of 10 by Thomas Kelly Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service tech. Carpets look great.

Report a concern   March 24, 2022 — Rated 10 out of 10 by A.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Chemical-free. Well-trained staff

Report a concern   March 24, 2022 — Rated 10 out of 10 by Darryl Henderson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick, clean, efficient and the price is fair. Technician was very professional.

Report a concern   March 24, 2022 — Rated 10 out of 10 by Barbara Fielding Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Camen did a great job!! The carpet looks wonderful.

Many thanks.

Report a concern   March 24, 2022 — Rated 9 out of 10 by Doug Carlson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez did a very complete job, was neat in my home and my carpets look great.

Report a concern   March 24, 2022 — Rated 10 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service from Zerorez has always been exceptional and this time was no different. The technician was very friendly and professional and did a wonderful job cleaning our carpets. We are very pleased customers. Thank you!

Report a concern   March 24, 2022 — Rated 10 out of 10 by Thomasina Clement Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I lived how well my carpet came out and it was not so wet

Report a concern   March 24, 2022 — Rated 10 out of 10 by Ali Brown Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great to work with, scheduled quickly, came on time, did a great job and was extra helpful and gave us some great advice to keep our carpets clean.

Report a concern   March 24, 2022 — Rated 10 out of 10 by Diane Salzar Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was looking to have my moms carpet cleaned for her bday. Kristi Hatzebueler referred u all. What an awesome job! Thank u. My mother was ready to pull carpet out just because it had spots. She called me amazed. She’s one 87 yr old happy mother. Thank you for the job well done!

Report a concern   March 24, 2022 — Rated 2 out of 10 by B.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I already sent email with no response but the pet treatment was a total waste of 60.00...once the carpet/rug was done it was sprayed a few times but I had to pay 60 for a gallon...so we should have been given what we paid for so it could be used by us....there is no way we even used 1/4 of it...its was an area rug....

Report a concern   March 23, 2022 — Rated 10 out of 10 by Bhupendr Patel Zerorez Dallas/Ft. Worth
What do you like about our products and services?

ON TIME AND EXCELLENT WORK

Report a concern   March 23, 2022 — Rated 8 out of 10 by S.L. Zerorez Dallas/Ft. Worth
What could we do to improve?

I had requested the freerpval of dryer fluff
The person who did the rugs said that was a different truck and it would be here later
It never came


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