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based on 83924 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I’ve had my carpets cleaned by Zerorez several times and am always very happy with the results. I tell people about Zerorez all the time.
Our tech, John B., was the absolute nicest tech we've had in our home. He was friendly, knowledgeable, and patient with our questions. Thank you!
Service was great. Technician was professional.
Javier was the best technician we ever had.
Got stains out. Technician was outstanding!!!
Zerorez really cleans well and dries fast. No stickiness left over when it’s done. They can clean whatever you need cleaned.
The gentleman that came and cleaned the carpets did an amazing job!! THank you very Much!!
Your new texting system is so and annoying. Whoever you have working it asks the same questions over and over and books appointments without approval.
I was very clear about my schedule and when techs could come and in the end that was disregarded. I had to talk to management to fix it and it still wasn’t smooth.
Your scheduling and customer service have slipped!
The clean up wasn't good. Footprints all over my hardwoods. Otherwise pretty good.
Jeremy was a delight and made our dingy old carpets look brand new! We are so thankful.
I truly enjoyed the knowledge our technician, Jeremy Campbell brought to us. He was very thorough and pleasant.
The technician was very pleasant and professional in the cleaning of the carpet. She called to let me know she was on her way. My carpet looks good.
Evan G. was super friendly and did an amazing job on our carpets. That look brand new! You definitely have a top notch employee in Evan!
Professional staff and ability to get out stains
Jeremy was so nice, personable, and professional.
Professional and did a great job cleaning my tile and carpets.
Charles was very helpful and honest about what services I needed for my carpet and rug! Everything is clean now :)
Technician arrived on time, checked with me often to see if the work was being done to my satisfaction, cleaned up and we did a final walk around. Technician was both personable and professional.
Professional and efficient.
Jacob was excellent. He listened to my requests and patiently addressed my concerns. He was detailed and thorough. 10/10.
Good good commutation
Quick and thorough. Didn’t push me to include more services.
Stewart was so courteous and efficient. He did a great job cleaning our rugs.
Great job cleaning our carpets. Really fresh and clean feel afterward.
Great service! We had are air ducts and dryer vent cleaned. Our tech was so very professional and got straight to work. He showed us before and after which was amazing. I will definitely be a returning costumer.
Natural & "clean" cleaning solution.
the cleaning was excellent and the customer service is second to none great company.
I like The way the rugs look and feel with no residue. As you know from my record we clean some rugs almost every year using your company. The young men that were here seem to be particularly efficient and helpful
Years ago out of my house that had candlewax on it and it came back just like new. This was very impressive that it came out. Obviously your company knows what they’re doing and I’m happy to use your services almost every year
Randy and Joe were very professional and explained the process before beginning.
They did and excellent job and was there for about 45 minutes. They also told me about the other things that the company provides
I was disappointed with the way my carpet looked when it had dried. There were spots on it looking like water damage. Some areas looked as if they had not been touched. Never had my carpets to be cleaned looking the way they did with your service.