Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83420 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 28, 2022 — Rated 10 out of 10 by Melody Denault Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love your service. Your techs are so nice and do an excellent job.

Report a concern   March 28, 2022 — Rated 10 out of 10 by M.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carmen was absolutely awesome!!

Report a concern   March 28, 2022 — Rated 10 out of 10 by T.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service is good leaving the carpet nice and clean. The techs are usually professional and friendly.

Report a concern   March 28, 2022 — Rated 0 out of 10 by N.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I have been recommending you guys for year… the last 2 times I used you for my house and my daughters house, we were overcharged.

Report a concern   March 28, 2022 — Rated 10 out of 10 by G.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt service at a reasonable price and friendly people.

Report a concern   March 28, 2022 — Rated 10 out of 10 by David Veeder Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very good clean with know soap residue to collect dirt

Report a concern   March 28, 2022 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Timely performed and quality work

Report a concern   March 28, 2022 — Rated 10 out of 10 by R.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Hector did an excellent job.

Report a concern   March 28, 2022 — Rated 10 out of 10 by J.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Works great and very professional!

Report a concern   March 28, 2022 — Rated 10 out of 10 by D.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They are Green and don’t use any harsh chemicals which is great if you have young children and pets. They are quick and efficient! Great experience! Definitely using them again!

Report a concern   March 28, 2022 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Punctual, efficient, professional service.

Report a concern   March 28, 2022 — Rated 10 out of 10 by T.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpets are cleaner and look new again.

Report a concern   March 28, 2022 — Rated 10 out of 10 by D.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service done was very good and our technician was outstanding.

Report a concern   March 28, 2022 — Rated 10 out of 10 by D.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love that the technicians are always on time, friendly and go above and beyond to leave our house as clean as possible.

Report a concern   March 28, 2022 — Rated 10 out of 10 by Martha Morguloff Zerorez Dallas/Ft. Worth
What do you like about our products and services?

TERRY WAS OUR TECHNICIAN... HE WAS ABSOLUTELY AMAZING... OUR 10
YR OLD CARPETING LOOKS LIKE NEW... TERRY WAS PROFESSIONAL - KNEW
EXACTLY HOW TO REMOVE THE STAINS AND LEFT EVERYTHING SHINING. WE
WILL RECOMMEND TERRY WITH ZERO REZ TO ALL OUR EBBY HALLIDAY
CLIENTS.... JOB WELL DONE!!! MARTHA MORGULOFF

Report a concern   March 28, 2022 — Rated 10 out of 10 by Nancy Cable Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez cleans my carpets and removes the dirty traffic pattern on my carpet from my dog. On time or arrives early most of the time. My carpet looks new again!

Report a concern   March 28, 2022 — Rated 10 out of 10 by Karla Creg Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I loved EVERYTHING about this experience. From the very first phone call, all of my questions were answered and I was made to feel comfortable about the entire process. I was notified of everything in a timely fashion. The best part was Ricardo, who went over and beyond in servicing my unit. He walked in very professional with shoes covered and a mask. Explained everything and showed me via pictures. Because the process was already thoroughly explained over the phone, I opted to upgrade my plan. Ricardo did not try to force extra plans, but very knowledgeable about the process i was very comfortable with upgrading. He went over and beyond, was very thorough, and respectful of my home. One of the very BEST experiences I had with customer service and the work performed. I immediately had to raise the temperature because of the air ducts were thoroughly cleaned. Loved every minute of it!!

Report a concern   March 28, 2022 — Rated 10 out of 10 by Kenyatta Shannon Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet looks good. Happy with the results. We use Zerorez all of the time.

Report a concern   March 28, 2022 — Rated 10 out of 10 by K.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Extremely professional, timely , no chemical smells. Carpets look and feel great!!

Report a concern   March 28, 2022 — Rated 8 out of 10 by G.G. Zerorez Dallas/Ft. Worth
What could we do to improve?

Leading price or room discount, should not be used.

Report a concern   March 28, 2022 — Rated 10 out of 10 by R.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The gentleman from Zerorez was very polite and on time. He did a great job. Thank you very much.

Report a concern   March 28, 2022 — Rated 10 out of 10 by W.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

David, the technician who cleaned our carpets, was very professional and explanatory and did a great job cleaning our carpets.

Report a concern   March 28, 2022 — Rated 0 out of 10 by S.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Sealant was not applied

Report a concern   March 28, 2022 — Rated 9 out of 10 by N.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service. Our carpet looks great!! The technician was friendly and very knowledgeable. The price was a little steep but the quality of the service performed makes it worth it.

Report a concern   March 28, 2022 — Rated 10 out of 10 by Chris Cronkhite Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very knowledgeable, professional and friendly.

Report a concern   March 28, 2022 — Rated 10 out of 10 by Shawn Brown Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our service was great our technician did a great job and was very professional thanks.

Report a concern   March 28, 2022 — Rated 10 out of 10 by H.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jesse was great and the job he did was marvelous. Carpets are clean and we will call you again in the future.

Report a concern   March 28, 2022 — Rated 10 out of 10 by L.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional and did a great job. Carpets look great.

Report a concern   March 28, 2022 — Rated 10 out of 10 by Murline Miles Zerorez Dallas/Ft. Worth
What do you like about our products and services?

This was our first time using Zerorez and C.J. did an excellent job explaining the process. He was friendly, knowledgeable and professional. Not only did he explain everything to us in detail, he also showed us what he was doing. We were very pleased with the outcome...our carpets looked great...and we will definitely use Zerorez again in the future.

Report a concern   March 28, 2022 — Rated 10 out of 10 by J.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You use no soap


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