Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83924 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 5, 2022 — Rated 10 out of 10 by B.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great customer service

Report a concern   May 5, 2022 — Rated 3 out of 10 by J.F. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Respond to the problem I called about yesterday and today so could nit recommend unless this issue is resolved. Never received a call back today as advised

Report a concern   May 4, 2022 — Rated 10 out of 10 by Arleen Stubblefield Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The friendly and kind carpet cleaning technician that came to my home (Demarcus) was excellent. He did a wonderful job on my carpets and got stains out along with going above and beyond. I would highly recommend zerorez and him.

Report a concern   May 4, 2022 — Rated 9 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy and made the house feel cleaner. Pleased with service

Report a concern   May 4, 2022 — Rated 8 out of 10 by M.J. Zerorez Dallas/Ft. Worth
What could we do to improve?

Our floors took 24 hours to dry. Maybe you need more extraction.

Report a concern   May 4, 2022 — Rated 10 out of 10 by E.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very helpful staff, an easy reservation process, and clean carpets too!

Report a concern   May 4, 2022 — Rated 10 out of 10 by B.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No residue.

Report a concern   May 4, 2022 — Rated 10 out of 10 by J.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent customer service. The technician was professional and worked quickly and efficiently.

Report a concern   May 4, 2022 — Rated 9 out of 10 by K.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tile looks brand new!

Report a concern   May 4, 2022 — Rated 10 out of 10 by maureen drake Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We love EVERYTHING about ZEROREZ! Highest quality work.

Report a concern   May 4, 2022 — Rated 10 out of 10 by G.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

the service was awesome!

Report a concern   May 4, 2022 — Rated 10 out of 10 by N.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez staff did an excellent job and went out of their way, which was greatly appreciated. Everyone was very pleased with the results. Thank you so much!

Report a concern   May 4, 2022 — Rated 10 out of 10 by M.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician, Diamante, was so postive and told me about Zerorez service. He was attentive to details and careful with my antique furniture. I have used Zerorez service before because of no chemicals and have been impressed with the postive and pleasant technicians.

Report a concern   May 3, 2022 — Rated 10 out of 10 by Don Gagen Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpets are clean, the employees are professional, and setting up the appointment was really easy.

Report a concern   May 3, 2022 — Rated 8 out of 10 by P.P. Zerorez Dallas/Ft. Worth
What could we do to improve?

Plainly explaining what is expected with the basic cleaning

Report a concern   May 3, 2022 — Rated 10 out of 10 by A.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technicians were polite and respectful! And our chairs and couches look amazing!

Report a concern   May 3, 2022 — Rated 10 out of 10 by J.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The cleanliness and professionalism of the staff. Jacob was wonderful

Report a concern   May 3, 2022 — Rated 10 out of 10 by C.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional and the carpet looks great!

Report a concern   May 3, 2022 — Rated 10 out of 10 by Pam Levonius Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet looks great. A very professional, mannerisms young man did a wonderful job.

Report a concern   May 3, 2022 — Rated 10 out of 10 by T.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good job.
Good people

Report a concern   May 3, 2022 — Rated 0 out of 10 by M.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I have a dent in my metal door. Someone came and took a picture of it- commented it was very small as if it was no big deal. I don’t appreciate paying over $300 and then having a dent in my front door. No one ever called back as I was told would happen. Every time I call they say they will call me back. Very poor professionalism and I will seek another company.

Report a concern   May 3, 2022 — Rated 10 out of 10 by Mike Riley Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technician was fast, friendly, and efficient. My carpet looked like it did the day we moved in aside from the stains that were a little more permanent. Amazing service!

Report a concern   May 3, 2022 — Rated 10 out of 10 by R.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets always look new after cleaning and for weeks afterwards and with two large dogs, that's saying alot.

Report a concern   May 2, 2022 — Rated 10 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet looks good, technician was professional, personable and punctual

Report a concern   May 2, 2022 — Rated 10 out of 10 by R.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional, took care of our needs

Report a concern   May 2, 2022 — Rated 5 out of 10 by J.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

After the technician had finished, we asked him about the traffic areas that didn't seem to return to pre-soil condition. The technician responded by going on about how he's such a professional and basically melted down and acted like a child that got their feelings hurt. Completely Unprofessional. Pretty ironic considering his self proclaimed professional status!! Either way, the cleaning job was good, just had some questions that could have been answered and explained without all the drama and theatrics...

Report a concern   May 2, 2022 — Rated 10 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technicians have always been super nice and done a great job.

Report a concern   May 2, 2022 — Rated 10 out of 10 by B.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very polite and helpful

Report a concern   May 2, 2022 — Rated 10 out of 10 by Shannon Fasick Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our tech was AMAZING! He went through the different rooms and explained what was needed and if there were treatments needed walked us through that process as well. He was courteous, professional and we could tell he enjoyed his job.

Report a concern   May 2, 2022 — Rated 10 out of 10 by Monica Tatum Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I really appreciate your employee Jeremy Campbell, you should hire more employees like him. He was courteous and professional, great customer service skills, I definitely will request Jeremy next time I need my carpet cleaned. Your product is just like the commercial states no residue, my wife is thrilled to death what a wonderful job Zerorez, we are 110% satisfied , Again Thank you so much Jeremy Campbell … in a world we’re it’s hard to find good service anymore Jeremy Campbell you and Zerorez stand out. Customer for life. You guys have restored my faith in humanity And wife is estatic and you know what they say happy wife happy life….Thanks guys I also left a atta boy on google

Bobby’ Tatum


Privacy Policy