Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83420 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 2, 2022 — Rated 10 out of 10 by Lauren Soles Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Kind and fast service

Report a concern   April 2, 2022 — Rated 10 out of 10 by Doris Rich Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything is wonderful. You arrive on time, do a great job on the carpet and leave all looking great. Keith did an exceptionally good job on this visit.

Report a concern   April 2, 2022 — Rated 1 out of 10 by M.R. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Technicians van left oil spots on my driveway. I was also disappointed that a 12 square foot closet counted as an entirely different area.

Report a concern   April 2, 2022 — Rated 10 out of 10 by Noel Randall Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Mario was great! Very knowledgeable and did a great job getting everything clean!

Report a concern   April 2, 2022 — Rated 10 out of 10 by Edward Gowens Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great carpet options for cleaning. Very professional, and on time!

Report a concern   April 2, 2022 — Rated 10 out of 10 by Susan Imke Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jeremy Campbell was amazing! Great job cleaning small sofa, areas of carpet that needed extra attention, courtesy while in my home. Remembered to alert me how long it would be for carpet to be fully dry.... I LOVE no lingering france with the ZeroRez process. simke

Report a concern   April 2, 2022 — Rated 10 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very good quality. Technician was very good.

Report a concern   April 2, 2022 — Rated 10 out of 10 by Kim Payton Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Dexter was cool, always professional, friendly, and on time.

Report a concern   April 2, 2022 — Rated 10 out of 10 by E.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Arrived on time
Did a great job

Report a concern   April 2, 2022 — Rated 10 out of 10 by A.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpets come out clean with no residue feel - nice and soft feeling!

Report a concern   April 2, 2022 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Environmentally friendly, safe for humans and pets, service is top notch.

Report a concern   April 2, 2022 — Rated 10 out of 10 by T.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The techs and the thorough cleaning

Report a concern   April 2, 2022 — Rated 10 out of 10 by Libby Smith Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez is always thorough and successful at getting mystery stains out that result from having three kids and two large dogs!

Report a concern   April 2, 2022 — Rated 10 out of 10 by Beverly Kuoppala Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great and friendly technicians and thorough cleaning!

Report a concern   April 1, 2022 — Rated 10 out of 10 by S.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fresh small

Report a concern   April 1, 2022 — Rated 0 out of 10 by D.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The 4 inch hose used during the cleaning made a mark about 12 inches in length. I’ve used my cleaning material but it will not remove it. The company couldn’t tell me what I could use to maybe get it up.
Also, I had a particular stain that I mentioned when scheduling an appointment. I wasn’t told it would be an extra charge to try and get it out. I was given an amount I was being charged. The technician told me it would be around an extra $25. The person I talked with later did get the amount I owed back to what I was quoted.

Report a concern   April 1, 2022 — Rated 10 out of 10 by H.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great tech and great job!

Report a concern   April 1, 2022 — Rated 10 out of 10 by H.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The Service person was great, checked out my carpet to see where the stains might be. Cleaned my carpets and they look New.

Report a concern   April 1, 2022 — Rated 10 out of 10 by S.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Paul was very nice and polite and did an Awesome job♥️

Report a concern   March 31, 2022 — Rated 10 out of 10 by L.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician worked quickly and thoroughly. The carpet dried over night and looks terrific. I will recommend Zerorez to my friends.

Report a concern   March 31, 2022 — Rated 10 out of 10 by A.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

ZeroRez always does a great job! Dexter was very professional and explained everything and did a great job!

Report a concern   March 31, 2022 — Rated 10 out of 10 by P.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpeting looks great and the technician was very professional.

Report a concern   March 31, 2022 — Rated 9 out of 10 by T.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

easy to book and knowledgeable technicians. also easier on the environment and pets

Report a concern   March 31, 2022 — Rated 10 out of 10 by Christopher Roman Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly crew and thorough cleaning

Report a concern   March 31, 2022 — Rated 10 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like my clean carpets and fast service.

Report a concern   March 31, 2022 — Rated 10 out of 10 by A.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Personable technician, responded to questions appropriately, neat, accommodating.

Report a concern   March 31, 2022 — Rated 10 out of 10 by S.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet always looks like new after one of your polite, professional techs cleans our carpet.

Report a concern   March 31, 2022 — Rated 10 out of 10 by L.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpets look great. My service tech Alberto G. did a fantastic job, he made suggestions to help keep my carpets looking new. Thank you Zerorez I will continue to use your services.

Report a concern   March 31, 2022 — Rated 7 out of 10 by C.W. Zerorez Dallas/Ft. Worth
What could we do to improve?

Pricing

Report a concern   March 31, 2022 — Rated 10 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I am very happy with my clean carpet and the technician who did it. arrived on time and was very efficient and explained everything I needed to know.


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