Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83420 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 9, 2022 — Rated 10 out of 10 by R.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They do not leave a smell or odor and work great

Report a concern   April 9, 2022 — Rated 10 out of 10 by C.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The gentleman that cleaned my carpet was very professional and extremely courteous. He did a great job and finished in a timely manner.

Report a concern   April 9, 2022 — Rated 10 out of 10 by D.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Diasmante L was very informative, polite& through. I would recommend him to anyone.
He got a AA+ in my books & I would ask for him again!

Report a concern   April 9, 2022 — Rated 10 out of 10 by V.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Efficient- great communication and customer service

Report a concern   April 9, 2022 — Rated 10 out of 10 by C.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jesse did a great job, was efficient and very professional and polite in dealing with us. He listened carefully to what we told him we needed, explained the process, told us exactly what he would do, gave a quick quote for the work to be done and gave us options. The results were outstanding and he completed the work in a timely way and got us back to what we needed to be doing that day quickly.

We would absolutely recommend you to others. And let Jesse know how nice it was to work with him.

Report a concern   April 9, 2022 — Rated 8 out of 10 by K.G. Zerorez Dallas/Ft. Worth
What could we do to improve?

Be on time.

Report a concern   April 9, 2022 — Rated 8 out of 10 by D.A.H. Zerorez Dallas/Ft. Worth
What could we do to improve?

Promotional discounts for repeat customers

Report a concern   April 9, 2022 — Rated 10 out of 10 by Marcia Guimaraes Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Top services, very professional and caring.

Report a concern   April 9, 2022 — Rated 10 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Customer service and quality of work.

Report a concern   April 8, 2022 — Rated 10 out of 10 by A.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My technician was prompt, articulate, and wanted to do a great job

Report a concern   April 8, 2022 — Rated 10 out of 10 by M.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very knowledgeable people. They know what they are doing and they do it well.
Todd is who came to clean my house today and he was very friendly and courteous of everything. His customer service made me feel very comfortable. Can’t wait to call back and get the house cleaned again.

Report a concern   April 8, 2022 — Rated 10 out of 10 by E.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was prompt, courteous, pleasant, efficient and very personable. He did an excellent job and gave a detailed explanation of his procedures and followup care.

Report a concern   April 8, 2022 — Rated 10 out of 10 by Khala Hart Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast, friendly, informative. Not out to get your money but give you the most for your money.

Report a concern   April 8, 2022 — Rated 10 out of 10 by charles white Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They showed up before the appointment and did a fantastic job on my 12 year old carpet. Got most everything except for a couple of small stains but well worth the money spent.

Report a concern   April 8, 2022 — Rated 10 out of 10 by J.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

He did a good job.

Report a concern   April 8, 2022 — Rated 10 out of 10 by Juan Delacruz Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Lakeem did a great job, he answered all my questions . He explained everything in detail. Excellent job, highly recommend

Report a concern   April 8, 2022 — Rated 10 out of 10 by R.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service representative explained everything in detail and answered all my questions.

Report a concern   April 8, 2022 — Rated 10 out of 10 by Frank Gorges Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The best ever carpet cleaning co. They’ll do the best job for anyone, no exception. Also, they are pro.

Report a concern   April 8, 2022 — Rated 10 out of 10 by Sweta Dutta Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Keith was extremely well manerred and nice to work with. Will always call him.

Report a concern   April 8, 2022 — Rated 10 out of 10 by Clarence Madyun Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The work is consistently good. You helpful and knowledgeable techs, too.

Report a concern   April 8, 2022 — Rated 10 out of 10 by M.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The associate was very polite and did a great job here.

Report a concern   April 8, 2022 — Rated 10 out of 10 by John Van Dusen Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We have lived in our home over 30 years. The carpet was in need of cleaning, despite our regular vacuuming and spot cleaning. We had 4 rooms done. The crew was on time, very courteous, and very professionsl. We are delighted with their work, and will use Zerorez again.

Report a concern   April 8, 2022 — Rated 10 out of 10 by F.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time, friendly service tech. He did a great job and was helpful in pointing out stains I had not seen

Report a concern   April 8, 2022 — Rated 10 out of 10 by B.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I only use Zerorez. They do an excellent job.

Report a concern   April 8, 2022 — Rated 10 out of 10 by Natisha McGhee Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jeremy was an amazing technician. He took the time to answer all my questions regarding my carpet cleaning service and I’m very happy with the results. He also helped me change out my air conditioning filter and I was happy to learn Zerorez also offers an air duct cleaning service. I will definitely book more services with them in the future.

Report a concern   April 8, 2022 — Rated 10 out of 10 by Archie Williams Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets are clean and not as wet as others

Report a concern   April 8, 2022 — Rated 10 out of 10 by A.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly tech. Great price .quick service.

Report a concern   April 8, 2022 — Rated 10 out of 10 by M.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Thoroughness of the employee

Report a concern   April 7, 2022 — Rated 10 out of 10 by A.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was amazing. However, the dispatch people really stressed me out. They almost gave away my spot because the technician was running ahead of schedule?! We chose the time we did because that was the time that worked for us. They called and said our time had been moved up 2 hours. When I said that we would not be ready before our scheduled time, they said they weren’t sure that would work. For real? Finally they agreed to come at the scheduled time. If the technician had not done such a good job, we would not be recommending Zerorez. He deserves a medal. I’m sure other people meet him already frustrated.

Report a concern   April 7, 2022 — Rated 2 out of 10 by Q.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

My chairs were not cleaned and they were ripped. I had zero rez pick them up and fix them, but they are all still dirty.


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