Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83920 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 2, 2022 — Rated 10 out of 10 by M.E.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

John did an excellent and through job. Hope to get him every time

Report a concern   June 2, 2022 — Rated 10 out of 10 by P.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Always been pleased with your work

Report a concern   June 2, 2022 — Rated 10 out of 10 by M.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Liked the technician. He did a nice job.

Report a concern   June 2, 2022 — Rated 10 out of 10 by D.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that you are honest about what the customer needs done.

Report a concern   June 2, 2022 — Rated 10 out of 10 by C.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The young lady that cleaned our carpets was efficient and very friendly!

Report a concern   June 2, 2022 — Rated 10 out of 10 by S.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The gentleman that cleaned my carpet was very professional and so pleasant! You better not let go of him! He should be the face of your organization!

Report a concern   June 2, 2022 — Rated 1 out of 10 by J.T. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Company kept changing times and I had to keep adjusting moving help. They dont record your answers to their questions and harrass you by calling you again and again for the same thing. Also they charge a bunch of extra fees in addition to their low advertized price, so you will NOT pay what they advertise you will.

Report a concern   June 2, 2022 — Rated 10 out of 10 by Jackie ? Zerorez Dallas/Ft. Worth
What do you like about our products and services?

He came in did his job and left

Report a concern   June 2, 2022 — Rated 10 out of 10 by E.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

...

Report a concern   June 2, 2022 — Rated 10 out of 10 by T.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service, great products

Report a concern   June 2, 2022 — Rated 10 out of 10 by S.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpets look new. Your technician was amazing . Alberto was so kind and showed me how your product works . Excellent experience!

Report a concern   June 2, 2022 — Rated 10 out of 10 by L.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech was friendly and efficient. I've used your service several times.

Report a concern   June 2, 2022 — Rated 10 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician (Alberto) who came to our house was timely, friendly, knowledgeable, and thorough. He did a great job in a reasonable amount of time. We are very happy with his work! I will recommend him and ZeroRez to my friends. Thank you.

Report a concern   June 2, 2022 — Rated 10 out of 10 by D.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was great

Report a concern   June 2, 2022 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good job...all areas look clean.

Report a concern   June 2, 2022 — Rated 10 out of 10 by C.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets are clean! Stains removed.

Report a concern   June 2, 2022 — Rated 10 out of 10 by M.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You do a great job cleaning our carpet.

Report a concern   June 2, 2022 — Rated 10 out of 10 by Yolanda Alvarez Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet cleaning with protector.

Report a concern   June 2, 2022 — Rated 10 out of 10 by T.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Timely service, very friendly tech, and excellent results on our upholstry.

Report a concern   June 2, 2022 — Rated 10 out of 10 by A.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Had a great experience! Technician was very pleasant, knowledgeable, and thorough. Carpets are much cleaner than they have been in years using other companies. They are soft and feel new again! Highly recommend

Report a concern   June 2, 2022 — Rated 10 out of 10 by S.A.S.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service technician did a great job of explaining what he would be doing to clean our carpets and to sanitize for pet odors in the carpet.

Report a concern   June 1, 2022 — Rated 6 out of 10 by S.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Appt was for 1-3 tech showed up at 2:45. It took until next day to dry and seemed to not be as clean as I thought it would be. Felt as if I could have done a better job. The tech was as nice as can be and professional.

Report a concern   May 31, 2022 — Rated 10 out of 10 by D.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very effective

Report a concern   May 31, 2022 — Rated 10 out of 10 by M.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time;; efficient; great-looking carpet now

Report a concern   May 31, 2022 — Rated 10 out of 10 by C.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

CJ was early, efficient and very polite. The carpet was cleaned well and dried pretty quick

Report a concern   May 31, 2022 — Rated 9 out of 10 by R.A.C.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We like that you use water to clean, so the carpet isn't sticky.

Report a concern   May 31, 2022 — Rated 10 out of 10 by V.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No harsh chemicals.
Superior customer service and professional demeanor or service agent who came to my home.

Report a concern   May 31, 2022 — Rated 10 out of 10 by Sherri Taylor Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was able to get scheduled within the timeframe I desired. They were on time, knowledgeable and courtesy.

Report a concern   May 31, 2022 — Rated 10 out of 10 by R.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We were thrilled at how clean Dave T got our tile floors. AMAZING!!

Report a concern   May 30, 2022 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly and punctual. Got all of the pet stains out!


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