- Phone: (214) 372-5326
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based on 83420 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I love that the company does not use harsh chemicals so the carpets are very fresh and clean. The technicians are always very nice and explain everything.
Professional Associates. Deep cleaning and drying time. Friendly staff!
We love the fact no chemicals are used and the service is always friendly
Paul did a great job! He was very personable and professional. Thank you!
The carpet and rugs are not soaked, drying is faster. The gentleman that arrived was very professional and used plastic covers in the wall corners to protect. It’s pricey but I love the work they do.
Awesome service, workers, products.
Products are environmentally friendly and the service is topnotch!
The technician was very knowledgeable and kind. They did a wonderful job on our carpet.
Everything was so clean and the work was done very efficiently!!
Jeremy did a great job! He was super friendly, attentive to our questions, and very professional as well.
Best customer service and awesome outcome!
everything
No chemicals left behind!
5 hours late. Tech nickel and dimed me and kept commenting on how worn and dirty my carpet was. Told me even though my carpet is only two years old it would need replaced in 2 months. Because my bathroom was odd shaped he made an assumption it was more than 75 sq feet (because his phone wouldn’t measure it) and charged more. I can guarantee it’s not more than 75 sq feet but did not feel like arguing. I’m a recurring customer but will probably not use going forward.
Bobby was great!! He communicated when he arrived on site, went over the charges, and called when he completed the work. We had some issues getting into the home and Bobby did everything he could to get in and was successfully. Thank you for such great service. 10++++
Thorough and effective process, tech was very knowledgeable and able to clearly explain why the process works.
Employees asked me for a cash tip as they were leaving which is very unprofessional. I had a poor experience prior and asked for the cleaning rep to not come back, however, this person came back.
Drying time. Would like a fan to help dry as other rooms are being cleaned
Techs are professional and very communicative.
Techs are professional and very communicative.
Carpet looks great
Professional and friendly staff
I called to let them know right after the cleaning my carpets the house smells like pet urine after paying an additional $180 for odorizing. This makes no sense at all. I’ve had the carpets cleaned before by your company and it didn’t smell the same. Smelled great for at least a couple weeks. Something isn’t right.
During my call I was basically told that I signed an agreement that said there was no guarantee. Poor customer service to leave a client hanging on after spending $500 in cleaning services. I could have gone to anyone and paid half the price and had them odorize. Very disappointed and unfortunately will not use your services again.
First name removed
I have used you all several times and I’m always satisfied. I like that fact that the carpet dries fast and to the biggest part gets the carpet nice and clean.
Eric the technician seems to be thorough but he doesn’t pretreat if that’s even done anymore.
I feel bad given anyone a bad review but I’m just going with past experiences.
All in all the second time around for the job done.
Thank you.
Great job!
Very thorough, excellent customer service. Cost effective.
Cleaning service
Great job and reasonable!
After the last guy left one of my rooms started smelling like wet dog within an hour or so and has continued to smell worse. My dog was gone all day getting a bath, etc. so nothing new has been done to the carpet so far as all of the CYA legal forms are concerned. I definitely feel like it was a rip off.

He did a good job.