Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83920 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 28, 2022 — Rated 0 out of 10 by S.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

When you cleaned my floor tiles and they dried there was a sticky film around all the baseboards and under edge of cabinets as well as streaks on the tiles which I had to them scrub off all the tiles.

Also the hose from cleaning the carpets left streaks on the hard wood floors that I had to clean up.

Report a concern   May 27, 2022 — Rated 10 out of 10 by Meredith Dobbins Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was able to easily schedule my appointment online and I received several confirmations. The technician arrived promptly and conducted himself professionally. He performed the carpet cleaning and was very informative about all of the details involved.

Report a concern   May 27, 2022 — Rated 10 out of 10 by Reginald Harrell Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Techs are always polite and respectful. Carpet looks amazing

Report a concern   May 27, 2022 — Rated 10 out of 10 by C.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy to schedule a cleaning. Clear pricing. Technician was very nice and professional. He did a great job with cleaning all the carpets in our house.

Report a concern   May 27, 2022 — Rated 10 out of 10 by J.Y. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It’s a cleaner product than most. Our service was efficient and quick.

Report a concern   May 27, 2022 — Rated 10 out of 10 by L.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech was amazing! Great job!

Report a concern   May 27, 2022 — Rated 10 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time and Randy was so sweet and friendly and answered any questions.

Report a concern   May 27, 2022 — Rated 10 out of 10 by Sam Wilcox Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech did an excellent job of explaining the process and proceeded to quickly complete the job. Great job and I would definitely recommend!

Report a concern   May 27, 2022 — Rated 10 out of 10 by George White Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our carpets are cleaner than they have ever been - thanks to ZeroRez!

Report a concern   May 27, 2022 — Rated 10 out of 10 by Rick Clemmons Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very satisfied and the technician, should be commended, for his knowledge and professionalism. Thank you!!

Report a concern   May 27, 2022 — Rated 10 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our tech was great. And he had a little extra challenge (snake) to deal with, so I give him 5 stars!!

Report a concern   May 27, 2022 — Rated 2 out of 10 by F.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Carpet was cleaned Wednesday morning. We still have dampness and carpet smells. I thought a LOT of water was being POURED on the carpet. Tech was here for almost two hours. I am concerned with the amount of water on the carpet and carpet pad....mold is growing!!!!

Report a concern   May 27, 2022 — Rated 10 out of 10 by C.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jeremy was our technician. He was great. Polite, friendly and worked hard. Job was done and done well. We had furniture cleaning and the pieces look like new.

Report a concern   May 27, 2022 — Rated 6 out of 10 by K.E. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The cleaning technician was great and very polite. Disappointed that the carpet cleaning didn’t get rid of the smell / odor which was the main concern of ours.

Report a concern   May 26, 2022 — Rated 10 out of 10 by Sandy Porter Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent work and very friendly

Report a concern   May 26, 2022 — Rated 10 out of 10 by K.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly staff and ease of scheduling. Fantastic results.

Report a concern   May 26, 2022 — Rated 10 out of 10 by W.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great, quick service. The tech was exceptional - super helpful and informative!

Report a concern   May 26, 2022 — Rated 10 out of 10 by Jenny Swain Zerorez Dallas/Ft. Worth
What do you like about our products and services?

no surfactants. very professional

Report a concern   May 26, 2022 — Rated 10 out of 10 by Anthony Cox Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Lack of harsh chemicals

Report a concern   May 26, 2022 — Rated 10 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Joseph
He is so personable and knowledgeable. Zero Rez because of Joseph improved our lives. He is an asset to the company. Take care of him.

Report a concern   May 25, 2022 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I’m a realtor that uses ZeroRez often. This carpet was especially challenging with stains and we got great results!

Report a concern   May 25, 2022 — Rated 10 out of 10 by M.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We just had our tile cleaned and it looks amazing. 17 years of cleaning myself and never done professionally.

Report a concern   May 25, 2022 — Rated 10 out of 10 by B.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Helpful and knowledgeable

Report a concern   May 25, 2022 — Rated 10 out of 10 by K.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My technician was wonderful, professional, on time, and curious. Thankful for my experience and because of him will definitely book again.

Report a concern   May 25, 2022 — Rated 10 out of 10 by Jerome Grossie Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech arrived on time (maybe some minutes early) and went straight to work. He cleaned the 3 designated rooms and showed wonderful results,

Report a concern   May 25, 2022 — Rated 10 out of 10 by M.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service, courteous workers, reasonable prices

Report a concern   May 25, 2022 — Rated 10 out of 10 by M.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Loved the technician and how clean the carpet is.

Report a concern   May 25, 2022 — Rated 10 out of 10 by Patrick Russell Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Well.. admittedly the guys showed up an hour after the window of time I was given for their arrival. It was EOD so I almost expected it- one job runs long, causes another job to run long, and by 5pm you’ve lost control of your schedule. Been there.

My couch was disgusting. Water marks, pet stains- you could smell it from the next room over.

Had heard about zerorez on the radio (105.3 fm), figured there was no way it was worth the money (I’m a skeptic at heart) but I also didn’t have “new couch” budget. The gentlemen were professional & accommodating- heck, I even liked them. Saw them tending to every nook & cranny of that god-forsaken couch, with careful attention on the areas I pointed out as being particularly rough.

Today my couch sings (as a matter of speaking). No discernible smell- a couple areas we couldn’t fully buff out, but altogether I feel like I can probably squeeze a few more years out of it. 100% worth it. All the best to the gentlemen who did the work- appreciate y’all.

Report a concern   May 25, 2022 — Rated 10 out of 10 by Darwin Cox Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional prices upfront

Report a concern   May 25, 2022 — Rated 10 out of 10 by S.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Nice clean carpets.


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