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based on 84450 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Courtesy and thoroughness of the service technicians. They do excellent work. I am sold on Zerorez for life.
Tech could be ann CNN little more attentive to detail.
We had another company do the carpet from a house we were moving from. They did a terrible job on pet stains and we had them come back and it wasn't any better. So when we were about to move into a new house we called Zerorez. They did a much better job and were cheaper too. That's who we are using from now on.
Technicians are fantastic. Last visit I wasn’t happy with the results and they came out and did it again. Love this company
Effective
No chemicals in cleaning liquid. Very professional employees that pay attention to detail.
The gentleman was very nice and perfectly on time. However, it doesn't seem as if he moved even the lightest of items. My husband and I spent time moving a lot of rugs and furniture, but some just needed to be scooted, vacuumed and scooted back. This does not seem to be done. Also, the technician wanted to know the source of the carpet on the stairs. I asked the reason and he said that the source would dictate which solution was used. Huh? I thought the whole point of Zerorez was that there was NO solution used. Very confusing.
Easy to schedule. Timely arrival. Dries quickly. No heavy perfume odor. Very nice technicians. Fast procedure
The follow up from Fabian and Spencer was fabulous! My carpet looks like new (or at least as close to new as a 12 year old carpet can look). Thank you so much for the care and concern you demonstrated in responding to our concern. We are definitely customers for life.
The technician was very productive and got the job done quickly but well.
Good service 👍
Professionalism of staff members.
Carpets look great. The technician was professional and wore a mask, which I appreciated. The carpet took more like 8 hrs to dry but it is humid right now, so it could be because of that. Good price too.
I like that there are no chemicals and only water is used. I like how efficient the service technician was and that he knew how Zerorez worked and what was in it.
Ceasar is very professional and knows the technology exceptionally well.
He cleaned the carpets here once before who I insisted he be the one to come this time as well. I adjusted my business schedule around his availability.
Highly recommend him as both technician and advisor regarding carpet cleaning.
I had positive experiences with the office staff as well as the technician on site. Both displayed excellent customer service and my carpets look great. I plan to always use your company going forward. I learned about you on KLTY.
paid for 2 clngs. and pet treatment, tech said no problem getting odor out.
odor is still there as before, i want a refund.
thank youm First name removed
Good carpet cleaning service at reasonable cost
Excellent personnel. Expert use of cleaning equipment and products. Floors like brand new.
After I have to pay $400 for carpet cleaning and $900 for air duck cleaning to do something everyone else would have done for half the the cost I don’t think I’ll be using you guys again. When you dime your customers for everything especially during our times it’s hard to go back to spending this much money. Get one price including taxes and your fees if you want to be honest.
I love the fact that cleaning doesn’t take a long time. The technician are knowledgeable about treating g stains and I am left with very clean carpets. Fast drying too! Brian was the technician and he did an excellent job!
Efficient
Friendly
Great service and results. Thank you!!
Professional and courteous staff from the moment one calls to the completed job!
Tech was nice and thorough but he tried a couple of times to “pressure sell” Duct Cleaning. I did not appreciate this. I explained initially that this was one of my rent houses and I had to keep within a budget. The carpet cleaning was expensive already.
My clean carpets and great service he was very friendly
We had our rug cleaned and it looks BRAND new! Ty was so professional and nice to have in our home and did such an amazing job.
I love that it is being cleaned without harsh chemicals .
Service was great! Technician prompt and courtesy!
Jeremy did a fantastic job, quick and efficient and answered any questions I had. He was very professional.
That they leave the carpet looking new.