Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84452 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 9, 2022 — Rated 10 out of 10 by Pamela Bass Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good reliable company. Use them often in my rental properties. Dexter did a great job.

Report a concern   July 9, 2022 — Rated 10 out of 10 by D.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jesse was great. He focused on the traffic areas. There is no residual feeling when I walk across the carpet.

Report a concern   July 9, 2022 — Rated 10 out of 10 by S.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tyrone was very professional and did a great job.

Report a concern   July 9, 2022 — Rated 10 out of 10 by P.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The techs did a great job, very professional. The carpet looks so good. Fair pricing as well.

Report a concern   July 9, 2022 — Rated 10 out of 10 by M.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fred was thorough and got the job done quickly. Big improvement on carpets and upholstery.

Report a concern   July 9, 2022 — Rated 10 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech was very friendly and informative

Report a concern   July 9, 2022 — Rated 9 out of 10 by D.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The stairs were very wet after!

Report a concern   July 9, 2022 — Rated 4 out of 10 by D.L. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The technician who cleaned the carpets was reckless with the hose- it banged into the door frames as he worked in a room. He was on his phone not working for several minutes. Didn't want us watching. The waivers we signed afterwards, weren't clear. Wasn't straight forward at the before beginning.

Report a concern   July 9, 2022 — Rated 9 out of 10 by Irene Ross Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Was very prosessional

Report a concern   July 9, 2022 — Rated 3 out of 10 by G.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Your technician was a bit on the rude side. I have used your services many times, and had always been very happy, with both, the quality of your service, as well as your technicians. This time, not so much with your technician, nor the quality of his work.

Report a concern   July 9, 2022 — Rated 10 out of 10 by E.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician Ty was very skillful, thorough, friendly and courteous. The carpets seemed very clean when he left.

Report a concern   July 9, 2022 — Rated 10 out of 10 by Felicia Washington Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Love the way Zerorez cleans my carpet. It isn't dirty in two weeks like soap-based products. Would recommend them to everyone.

Report a concern   July 9, 2022 — Rated 10 out of 10 by Saudatu Sesay Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great deal. Employee respectful and professional

Report a concern   July 9, 2022 — Rated 10 out of 10 by R.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional tech, clean carpets with no residue.

Report a concern   July 8, 2022 — Rated 9 out of 10 by S.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy to make an appt and availability.

Report a concern   July 8, 2022 — Rated 10 out of 10 by S.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service and great work

Report a concern   July 8, 2022 — Rated 10 out of 10 by W.Z. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Used Zeroez to have all my air ducts and dryer duct cleaned. They did amazing and very clean work. Technician was very professional and courteous.

Report a concern   July 8, 2022 — Rated 10 out of 10 by C.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Nice young man to clean our carpets. Liked that he called to check if he could come earlier.

Report a concern   July 8, 2022 — Rated 10 out of 10 by B.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They are dependable, and do a great job!!

Report a concern   July 8, 2022 — Rated 10 out of 10 by T.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I liked your technician Jessie Rena. He did the best job of any of the technicians who have been to my house. I would recommend he be requested to my friends.

Report a concern   July 7, 2022 — Rated 7 out of 10 by B.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

It was 100 degrees outside and the door has to be kept open for almost 4 hours. It caused the ac condensation lines to get backed up because it could not handle all the humidity caused by door open and ac running. Had to call out the ac tech to service the equipment. Next time I will not run the ac if the door has to be open.

Report a concern   July 7, 2022 — Rated 10 out of 10 by K.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly workman. Did a great job.

Report a concern   July 7, 2022 — Rated 10 out of 10 by Helena Pinto Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You have an amazing customer service. Any person we interacted with for both houses( we are moving) were just so professional, willing to help and very pleasant.

Report a concern   July 7, 2022 — Rated 4 out of 10 by D.P. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Spent 200.00 dollars and tech said most of all the stains on the carpet would come up. It did not! I feel like I spent a lot of extra money for nothing. This is not the first time we have been very disappointed in their service!

Report a concern   July 7, 2022 — Rated 10 out of 10 by D.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Bobby and Joseph were both fantastic!!! Professional and thorough and friendly and courteous and my ducts and carpets are clean and beautiful-thanks so much!!!

Report a concern   July 7, 2022 — Rated 10 out of 10 by W.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Was easy to schedule, good customer service and the air duct cleaning helped my allergies.

Report a concern   July 7, 2022 — Rated 9 out of 10 by E.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean, child friendly

Report a concern   July 7, 2022 — Rated 10 out of 10 by Christopher Godward Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Perfect

Report a concern   July 7, 2022 — Rated 10 out of 10 by Deadra Lockhart Zerorez Dallas/Ft. Worth
What do you like about our products and services?

First they called and was very on time with arrival, did a great and professional job , l am I’m impressed and will refer them to others.

Report a concern   July 7, 2022 — Rated 10 out of 10 by P.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My technician Jesse did a great job, took his time and really cleaned my carpets well. They look fabulous! He also did spot treatments in one room and a protective treatment that I’m trying for the 1st time.


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