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based on 83420 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
After the technician had finished, we asked him about the traffic areas that didn't seem to return to pre-soil condition. The technician responded by going on about how he's such a professional and basically melted down and acted like a child that got their feelings hurt. Completely Unprofessional. Pretty ironic considering his self proclaimed professional status!! Either way, the cleaning job was good, just had some questions that could have been answered and explained without all the drama and theatrics...
The technicians have always been super nice and done a great job.
The technician was very polite and helpful
Our tech was AMAZING! He went through the different rooms and explained what was needed and if there were treatments needed walked us through that process as well. He was courteous, professional and we could tell he enjoyed his job.
I really appreciate your employee Jeremy Campbell, you should hire more employees like him. He was courteous and professional, great customer service skills, I definitely will request Jeremy next time I need my carpet cleaned. Your product is just like the commercial states no residue, my wife is thrilled to death what a wonderful job Zerorez, we are 110% satisfied , Again Thank you so much Jeremy Campbell … in a world we’re it’s hard to find good service anymore Jeremy Campbell you and Zerorez stand out. Customer for life. You guys have restored my faith in humanity And wife is estatic and you know what they say happy wife happy life….Thanks guys I also left a atta boy on google
Bobby’ Tatum
Good job
Fast, friendly and they do a very good job.
Techs are always respectful courteous and knowledgeable. I've always had great results.
I am very pleased with the ZeroRez. this is the second time I have used them and once again they did a great job. I will still say that the cost of this service is over priced for sure. I will be looking into trying a different company to see if they can do the same job for a lot less.
Technician was efficient and courteous. Helped in any way he could.
They did an amazing job without the harsh chemical smell
The carpet is soft but I still doesn’t smell fresh like the time you cleaned before maybe the tech before use a deodorizer but I like the way the carpet feels on my feet
No soaps or harsh chemicals. Just water.
Bobby was professional and very helpful when offering recommendations. We thought we were going to have to replace our carpets but he bought us some time. Will definitely be requesting him next time.
Easy to book online. Associate that came was friendly, professional, and efficient. He explained everything in detail and several times throughout the cleaning gave me updates and asked me to take a look at the result.
Easy scheduling, friendly and helpful technician!
Best technology, best service
The price was very good with my special. The carpets look great after cleaning and they dry fairly quickly. The techs are very professional and efficient. I really like Zerorez!!!
Good service.
They were friendly, punctual, and efficient.
Very prompt and excellent results.
We had such a great first experience with Zerorez! Our technician, Dexter, did a wonderful job. He was very respectful of our time and property. He explained the process and what he was doing, then left us with clear instructions for the post treatment care of our floors. I was very pleased with the results and love our now stain free carpets!
All
Be on time or reschedule us. You were way past our allotted time of 1 to 3.
Professional techs, walk the house and ask questions to fully understand the desired outcome before work begins
Technician was thorough and personable.
Fred The company’s Representative, took excellent care of our carpet and explained in detail, how to get the best care of our carpets and how often to clean them.
He worked and lifted spot that was caused by rubber bottoms from musical instruments and some furniture.
We are totally satisfied with Fred and Zerorez!
Very professional! I was able to schedule quickly. I will recommend Zerorez to others. Thank you!
Kind technicians that do a great job cleaning my carpet.
Professional, took care of our needs