What our clients think of us!

Technician was on time. Very professional.

Great job on carpets. Very late for appointment, but technician made up for delay. Nice, competent guy.

Easy scheduling. Quick and quality service. However the fees are starting to add up. Environmental fee. Fuel fee. Perhaps just increase the price of the core services instead.

Easy to make a reservation and great service from my technician. This is my second time using Zerorez--I'd definitely recommend them and will use them again.

Fred did a wonderful job on our home office carpet. He was very professional, explained the process and options. He also answered any questions I had. I look forward to Fred helping us when it's time to have our area rugs washed.

Also want to note that every person I spoke with over the phone was kind, courteous and knowledgeable.

Thank you, Fred & Zerorez team

You have always done a good job-the only thing I didn't like was the opportunity to add a tip at the end. Tipping and/or extra charges a becoming a big problem. I don't tip my bank teller, accountant and just everyone that is providing a service.

The technician James is a very nice, affable and honest young man with a great deal of knowledge which he is willing to share. To be fair, he had an almost impossible task in getting the old and very stained carpets clean. He explained why we needed to spend $300 to get them and the underpadding truly clean. However, the carpet is too old and in too bad of shape to justify this spending. Plus, at this time that was an expenditure that we are unable to make. So he did the $137 basic cleaning job on carpet in one bedroom carpet and the paths around the furniture in a second bedroom. When he left, the carpets looked fantastic. However, just as he warned me, today some of the most egregious spots have started to reappear, At least I have the knowledge that the carpets are clean and will not attract more dirt. I like the fact that your cleaning is as pure as is possible.

Great

The service representative was prompt, kind, and courteous. He did a great job of cleaning my caroet

Great service!

Clean and professional technician.

Easy to schedule, arrived on time, knowledgeable, friendly tech

Capable cleaners who explain and use cleaning products professionally. Pleasant employees.

Your team is very knowledgeable and professional.

Great job as always

Paul did an excellent job... professional and quick...

Chemical free, very well organized, great communication, outstanding carpet cleaning, & exceptional customer service & diligent employee Raphael Hernandez.

no chemicals
carpet looks so good
employees are awesome. Respectful to me and my home and thorough.
Prompt and do not waste my time

J Campbell the Technician was very professional I would certainly recommend you guys to any of my friends and family.

The treatment process you use. Also, dependable appointments.

Zero Rez always does an excellent job as I have used the company for years. However, I thought that Tristen did a better job than all of the other technicians I’ve had.

Ridiculously expensive

- $ 9 dollars gas charge for 30 mins drive
- Environmental fees from $9 to $ 19

No longer Zeroz customer in the future

alberto was great!

Our technician was great…highly recommend him. Our carpets were also cleaned wonderfully.

quality service.
p

Professional, courteous and proficient

No residue & the best techs!

Great service got all our big pet stains up plus wax that was spilled!! Highly recommend

I will not ever use you all again. You decided to not make it right after I contacted you and I called the HVAC Tech to check my air conditioning unit. They said it was not my air conditioner that caused the wet spot. You've lost me as a customer after all the business I've given over the years. Weigh the cost of a lifetime relationship against a mere $75.00 extraction I requested.

Good job cleaning carpets!