Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83420 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 22, 2022 — Rated 10 out of 10 by F.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was efficient/knowledgeable.
He was friendly snd respectful. Importantly he did a good job cleaning. Drying was fast

Report a concern   April 22, 2022 — Rated 10 out of 10 by Janice Dier Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Courteous. Corrected a problem with a smile

Report a concern   April 22, 2022 — Rated 9 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Amiable worker. Got out the really dirty spots

Report a concern   April 22, 2022 — Rated 10 out of 10 by K.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No harsh chemicals.

Report a concern   April 22, 2022 — Rated 10 out of 10 by G.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very personable young man. Worked efficiently. Would recommend ZEROREZ.

Report a concern   April 22, 2022 — Rated 10 out of 10 by M.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tile cleaning a sealing service was really worth it! I wish I had done it sooner. Great service from our technician, he was polite and professional.

Report a concern   April 22, 2022 — Rated 10 out of 10 by P.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt personable service technician. The price was very good. Will use them again!

Report a concern   April 22, 2022 — Rated 10 out of 10 by Margo Szermeta Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Ricardo did an amazing job and was friendly, professional and efficient. Thanks!

Report a concern   April 22, 2022 — Rated 9 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The $99. Special was great.

Report a concern   April 22, 2022 — Rated 10 out of 10 by S.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great technician

Report a concern   April 22, 2022 — Rated 5 out of 10 by R.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The technician was on time, professional, knowledgeable, and helpful. He provided excellent customer service and seemed to do a thorough job. This review is in no way a reflection of the service that he provided us. If rating the technician alone, he would receive the highest rating.
Your product, however, was just not effective against pet stains and odors even with the additional topical treatment. The smell is still evident when you walk into the room. We anticipated that small traces would remain that the dog could smell, but expected that the overall smell of the rooms would improve.

Report a concern   April 22, 2022 — Rated 10 out of 10 by L.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Low chemicals and residue. The carpets are so much cleaner. My couch and love seat look brand new!

Report a concern   April 22, 2022 — Rated 10 out of 10 by Debbie Cruz Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technicians always seem friendly and knowledgeable. My recent service was done in less than an hour and the results were wonderful.

I have used ZeroRez to refinish my hardwood floors, strip and reseal my tile floors, and of course clean my carpets each year.

Thank you for all that you do!

Report a concern   April 22, 2022 — Rated 10 out of 10 by Mike Martin Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician did an outstanding job. I would highly recommend him and Zerorez to anyone. Carpets look absolutely fantastic.

Report a concern   April 22, 2022 — Rated 10 out of 10 by Brandi Korte Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great communication, easy to schedule, good availability, technician (Dexter) was friendly and explained his process very well, and my floors look great!

Report a concern   April 22, 2022 — Rated 10 out of 10 by K.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt, polite, great results

Report a concern   April 22, 2022 — Rated 10 out of 10 by K.P.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Safe for pets, technicians friendly and knowledgeable

Report a concern   April 22, 2022 — Rated 10 out of 10 by J.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet looks great and all the stains came out. Evan was very good.

Report a concern   April 21, 2022 — Rated 10 out of 10 by J.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It was my first time using Zerorez…. They called in advance & showed up within the designated time frame. My carpet looks amazing and feels great to the touch. They did an excellent job and I will definitely use Zerorez in the future.

Report a concern   April 21, 2022 — Rated 10 out of 10 by P.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service.

Report a concern   April 21, 2022 — Rated 9 out of 10 by T.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Erick was very professional and did a great job. He even took time to actually talk to us about life and his kids. He has a 15yr.old daughter, we wished him Luck!. he will need it . Erick is definitely a keeper

Report a concern   April 21, 2022 — Rated 10 out of 10 by H.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service
Technician was wonderful and did an excellent job

Report a concern   April 21, 2022 — Rated 10 out of 10 by L.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your company is beyond a 10 in every way! Jesse was outstanding - so impressed with his work and carefulness.

Report a concern   April 21, 2022 — Rated 10 out of 10 by C.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The house smelled and looked so clean immediately afterwards! It dried fairly quickly too which is a plus! The technician was very professional and nice.

Report a concern   April 21, 2022 — Rated 10 out of 10 by D.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was courteous and professional. Did a great job cleaning our carpets. Price was reasonable

Report a concern   April 21, 2022 — Rated 10 out of 10 by A.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Punctuality, courteous service professionals
Calling to let us know when they are coming
Carpets look great!

Report a concern   April 21, 2022 — Rated 10 out of 10 by Ellen Clark Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional. Did what he said he would do. Thanks

Report a concern   April 21, 2022 — Rated 10 out of 10 by M.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Randy was wonderful. He explained the upholstery cleaning process, then carefully and thoroughly did just that. My furniture looks great!

Report a concern   April 21, 2022 — Rated 9 out of 10 by L.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Keith did a very nice job and helped me move a couple of items I couldn't do by myself.
I don't know why but I was under the impression that you moved furniture to clean all areas. Had I known you didn't I would have tried to move more.

Report a concern   April 20, 2022 — Rated 9 out of 10 by J.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

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