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based on 84912 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Excellent job and results. The serviceman worked very hard.
my service technician was on time and extremely professional.
Jeremy was very nice and helpful to explain to me what he found and what needed to be done. Thank you so very much.
Showed up and took advantage of the elderly person who was there to charge for a $60 spot cleaning which wasn’t cleaned. I will contact Wendy social media site and the better business bureaus if this is not rectified.
Dries quickly , smells good, great service technicians.
Your representative was very good, he did exactly what I requested and waisted no time getting the carpets is perfect shape.
Professional, prompt ,
👌
The technician was very thorough and courteous
Great service
really good job, you saved our carpet again.
The pet odor cleaner.
Thorough cleaning. Prompt & courteous service.
Rug is beautiful!
Loved the tech, Spencer! But was surprised to find $19 environmental fee & $9 fuel charge. What started as a $99 fee ended up being a lot more than I planned on.
the tech that came to the house was a pro. in 8 mos. i hope to have him back
I only wanted a deep clean with a pet treatment. I was quoted 143.00, then it went up to 1000.00 then back to 500.00 then 300.00 & I finally agreed to 180.00. When he finished he tried to charge me over 300.00 & I said no, we agreed on 180.00. I still ended up paying 208.00. To this day I never received a final invoice. It was very unprofessional &, a little scary. I made multiple calls back to your office & was assured I'd receive a detailed final invoice because he didn't include the pet treatment on the first invoice that said unpaid balance, I paid cash & signed waivers of things I did order to start with, I never received it. You were rated high on the internet so that is why I called you. Everything was so disappointing & frustrating from the time the guy "Dexter"arrived. I would never recommend you Company to anyone. He said drying time was about 5 hours & it took 3 days. I'm a very unsatisfied customer.
Rug looks brand new and the technician was very knowledgeable
Excellent service. Easy to schedule. Showed up on time. Very professional.
Professional and worked hard
Great service.
Very good workmanship
Great as always. Only use zerorez
Fast and Professional
Friendly customer service, good price, environmentally friendly
Great job, carpets were clean, tech was friendly and courteous
Last time it was great. This time my husband was here not me so when I got home the Grout in the bathroom didn’t look like it had really been touched. Also I have a inhome daycare which is why I get Zerorez every year for a good cleaning. There was a small spot from a pizza bite that is still there. Very disappointed this time.
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Super friendly service, job was done in a timely fashion, cleaned up, made great suggestions, overall exceptional.
My technician was great. I’m sorry I can’t remember his name and I wish I did so please let him know he did a great job. He took so much care with the pet stains we had knowing we were putting our house up for sale. He pretreated and was so conscious of getting it right. He took his time and didn’t rush even though I’m sure the job took longer than he had anticipated. Carpets look great.
I have used Carpet Tech two times in past and never felt like they did a good job. I can say after zero res was done I noticed the difference. I have already recommended you on our neighborhood Facebook page and to friends.