- Phone: (214) 372-5326
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based on 84448 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Always on time and gets the carpets really clean
did a great job and very professional and honest.
GOOD WORK, THANKS
The technician did not show up as scheduled and we had to call in to get someone out. The replacement technician showed up several hours later and did a great job but the timing threw us off for the rest of the day. We had our dog boarded for the day and wanted the carpet to dry before we picked her up but could not do that due to be late start.
The technician did a remarkable job. I am very pleased.
I have been loyal customer for over 15 years and have always referred customer, I had a issue with my service and it has yet to be resolved I have ask for someone higher up to call me and no one has bothered to take the time to follow up
Verry professional in all aspects of the transaction. Tec.knew his product & how to present it. He presented his options & let me choose rather than trying to push me into a specific direction. Thank's for a pleasant transaction.
Lewis Wilson
PS: this tec. is a keeper !!!!
Your employee was GREAT! He explained the entire process in the beginning. He was very professional & gave my carpet a beautiful facelift. I give him a 10! Thanks Zerorez
The associate is very thorough
I like that every thing was explained in detail and what extras cost and great suggestions!
It was a fast process and the tech was very thorough. There was some miscommunication with the dispatch Dept and tech showed up 2 and 1/2 hours early and I wasn’t home.
Carlos did a great job. Courteous and personable.
Scheduled me quickly & showed up on time. Bubba was Very business-like took good care of us. Was very patient on the check-out process. Also knowledgeable on the Ranger Tickets
Great service and carpet looks wonderful.
My cleaning guy was amazing! He did a fantastic job and did exactly what I asked for.
Love your eco friendly products! The carpet looks great and the tile looks new again! Especially appreciate the lack of chemical smell and how soft, clean and fresh it leaves our carpet. …even with the topical pet treatment!
The customer service is over the top! Jeremy Campbel was great! Knowledgeable, personable, efficient and proficient! Took great care to move things as needed and asked for me to look over everything to make sure I was happy with the work done. I was and am very happy and explained to him he was welcome to come back anytime I need ZeroRez.
Thank you Jeremy and thank you ZeroRez!!! Dawna Jennings
Javier did an amazing job with my bedrooms and they are so much cleaner than before
Only giving a $125.00 discount on an almost $800 seevicrhat couldn’t be done due to type of air ducts was terrible. I basically paid over $700 for a few coils to be cleaned and the air return to be cleaned.. pretty expensive and had I been told up front twist the cost would be I would have declithe swrvice
Very friendly and great carpet cleaner
Fabien did a fantastic job!
Everything was great.
The carpets turn out amazing every time!
Professional and great service.
The technicians were professional and worked hard to clean my carpets. They came on time and did a great job.
Joseph did a wonderful job. He explained the process to me and answered all my questions thoroughly. The company has a great reputation and now I have first-hand knowledge why.
With appreciation,
Richard E.
08/07/2022
great service, quick and efficient
The gentleman that cleaned my carpet was highly professional, courteous, and efficient. I would highly recommend him and this company for their good work.
Carpets were thoroughly cleaned. Technician was timely, professional and genuinely friendly.
The best part, there was no pressure to upsell. I got exactly what I paid for, at a great price.
Highly recommend.
The Representative was on time and performed in a professional manner. Keep up the good work.
Everything! Great representative! Great customer service!